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Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station

Homestay

No. B13, Pengjapu Sub-district, Yongding District

10 nights, 2 adults

USD$351.91

USD$246

Includes taxes and charges

10 nights, 2 adults

USD$351.91

USD$246

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
15 mentions

The owner was so helpful booking the tickets for me and also preparing food

Absolutely incredible host

Great location
12 mentions

Picked us up from the station for a very reasonable price and when we got in exp…

Fantastic value for money in a good location for access to the wider sights :)

Comfortable rooms
9 mentions

To top it all off the room is fantastic <3

I really liked the room, it had windows all around and a huge comfortable round …

Clean rooms
6 mentions

This place is a gem as it is clean, comfortable and close to restaurants and sup…

It is clean, and the rooms are spacious

Good value
3 mentions

Very friendly host and a good value for the money

Overview

Set in Zhangjiajie, 31 km from Zhangjiajie National Forest Park, Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station offers air-conditioned rooms with free WiFi and express check-in and check-out. This recently renovated homestay is located less than 1 km from Tianmen Mountain Ticket Office and 11 km from Tianmenshan National Forest Park. The accommodation features luggage storage space, room service and organising tours for guests. At the homestay, units include a desk. There is a private bathroom with shower in every unit, along with slippers, a hair dryer and free toiletries. At the homestay, the units are fitted with bed linen and towels. Tianmen Mountain is 17 km from the homestay, while Huangshi Village is 31 km away. The nearest airport is Zhangjiajie Hehua International, 7 km from Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station, and the property offers a paid airport shuttle service.

Traveller reviews

M

martinez rodriguez

solo_traveller

June 8, 2026

10

It’s like to be at home

The owner was so helpful booking the tickets for me and also preparing food.

D

Davies

couple

June 7, 2026

10

Best accommodation with the best host

Absolutely incredible host! So kind and so helpful. Picked us up from the station for a very reasonable price and when we got in explained everything to do in the local area and even helped us book activities with a discount. Let us do laundry for free and gave us free bottles of water everyday. 100% recommend! To top it all off the room is fantastic <3

R

Rhys

couple

May 11, 2026

10

Jenny is fabulous

Jenny

R

Rhys

couple

May 11, 2026

10

Jenny is awesome

Jenny

M

Marc

solo_traveller

April 25, 2026

8

Amazing host and lovely accommodation

Fantastic value for money in a good location for access to the wider sights :)

P

Patrick

solo_traveller

April 23, 2026

10

Great place to stay and explore the area and close to Tianmen mountain.

This place is a gem as it is clean, comfortable and close to restaurants and supermarket. The place is as advertised and easy to find. The host, Jenny, is a fantastic lady and ever so helpful suggesting places to go and eat. She can also arrange discounted entrance tickets to the Tianmen mountain and Avatar mountain and will also give you a detailed walking guide to the mountains on what to see and which gate to enter etc.

K

Katalin

solo_traveller

April 16, 2026

10

Thank you, Jenny!

I really liked the room, it had windows all around and a huge comfortable round bed, also rain shower. The location is covinient for the bus station to go over to the National forest park and about 10 min walk to the start point of Heaven's gate trip. The real asset of the place is Jenny! She is so welcoming and energetic! I was so confused about getting to places and where can I find the viewpoints I want to visit. She sat down with me and explained everything, gave me maps and booked all the tickets for me. In 20 minutes she gave me a full 5 days itinerary, which was amazing! Definitely recommend it!

C

Carlota Maria

couple

April 9, 2026

9

Excellent value for money!

Jenny was super lovely and helpful - an amazing host!

B

Bogdan

couple

March 26, 2026

9

The property is located in the city center, with many restaurants and facilities nearby. It is clean, and the rooms are spacious. The property manager, Jenny, was extremely helpful and friendly. She is one of the few Chinese people who speak English.

N

Nicolas

solo_traveller

March 20, 2026

10

Jenny was really helpful with any kind of doubts! Thanks again!

Good location and room as well.

K

Kenji

couple

March 7, 2026

10

Convenient and comfortable.

Location very central, with good restaurants and markets nearby. Staff went out of their way to show and help us plan our touristic endeavors, as well as to make our stay as convenient and comfortable as possible.

A

Anna

couple

January 25, 2026

10

Jenny is a wonderful host. She puts a lot of heart into making her guests feel cared for. She's perfectly prepared to meet the expectations of Western tourists. She was a great help in organizing our trips, providing advice, and helping us resolve various issues. The property itself is beautiful, modern, well-located, and pleasant. I highly recommend it.

T

Thomas

couple

December 14, 2025

10

Jenny was absolutely AMAZING. Most helpful and kind ever. Rooms were clean, comfortable and a nice temperature!

R

Richard

couple

December 9, 2025

10

Excellent. Jenny is amazing, and the hotel has a great vibe to it.

Jenny was amazing! She was very friendly and helpful. She also spoke excellent English and helped us figure out a plan for the mountains and national park around us. She also helped us find food and coffee. Excellent!

M

Mehmet ali

solo_traveller

November 23, 2025

10

It was my second stay, great host good location and clean.

P

Paraskevi Melina

couple

November 21, 2025

10

The room was renovated and clean. Very convenient location to visit everything. But the best part was our host, she offered transfer from the train station , she helped us arranging everything so we can visit all the must spots in Zhangjiajie and she speaks fluent English! Definitely recommend it.

M

Mehmet ali

solo_traveller

November 15, 2025

10

I’ve been travelling for a few months the most helpful host was this place Jenni explained me everything about the area and all the sides good location clean room 👏🏽🤗

E

Ee Theng

couple

November 8, 2025

10

Cozy place and recommended

That’s great location to the Tianmen Mountain cable car station- about 10min walks. The owner, Jenny was so friendly and she will be guiding you the walking route from the hotel to the cable car station.

M

Mike Rissewijck

couple

October 27, 2025

10

Thank you, it was great!

The service was great! Jenny the host, picked us up at the railwaystation. After bringing us to the hotel she gave us a moment to eat and rest. After rest she helped us book our entire 3-day program. She booked the Zhangjiajie national forest park tickets, taxi, the lift tickets to go up and the same for tianmen mountain. We had nothing to worry about and even with some discount! Thank you so much for everything! It was a great stay.

T

Trung Hieu

couple

October 27, 2025

8

Very friendly host and a good value for the money

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas

General

Bicycle parking, Pets allowed, Non-smoking rooms, Soundproof rooms, Non-smoking throughout, Air conditioning

Internet

Internet services, WiFi, Free WiFi

Parking

Parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, First aid kit available

Self check-in

Passport/ID information collected online before you arrive, Lockbox key collection at the property

Services

Private check-in/check-out, Airport shuttle (additional charge), Daily housekeeping, Express check-in/check-out, Valet parking, Tour desk, Luggage storage, Airport shuttle, Laundry, Room service

Transport

Airport pick up, Airport drop off

Standard Family Room

The family room features air conditioning, a washing machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Max 3 guests 25 1 bedroom 1 bathroom
Deluxe Queen Room

The spacious double room features air conditioning, a washing machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Deluxe Room

The spacious double room offers air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. The double room provides an electric kettle, a tiled floor and city views. The unit offers 1 bed.

Max 2 guests 35 1 bedroom 1 bathroom
Deluxe Round Bed Room

The spacious double room offers air conditioning, a washing machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Max 2 guests 35 1 bedroom 1 bathroom
Superior Queen Room

The double room provides air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. The double room features an electric kettle, a tiled floor and city views. The unit offers 1 bed.

Max 2 guests 25 1 bedroom 1 bathroom
Deluxe Twin Room

The twin room provides air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. The twin room offers an electric kettle, a tiled floor and city views. The unit offers 2 beds.

Max 2 guests 23 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 12:00 to 00:00
Check-outFrom 06:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 2:54 AM

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