Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station
No. B13, Pengjapu Sub-district, Yongding District
View on map and nearby hotels
10 nights, 2 adults
USD$351.91
Includes taxes and charges
10 nights, 2 adults
USD$351.91
Includes taxes and charges
Why people book this hotel
“The owner was so helpful booking the tickets for me and also preparing food”
“Absolutely incredible host”
“Picked us up from the station for a very reasonable price and when we got in exp…”
“Fantastic value for money in a good location for access to the wider sights :)”
“To top it all off the room is fantastic <3”
“I really liked the room, it had windows all around and a huge comfortable round …”
“This place is a gem as it is clean, comfortable and close to restaurants and sup…”
“It is clean, and the rooms are spacious”
“Very friendly host and a good value for the money”
Overview
Set in Zhangjiajie, 31 km from Zhangjiajie National Forest Park, Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station offers air-conditioned rooms with free WiFi and express check-in and check-out. This recently renovated homestay is located less than 1 km from Tianmen Mountain Ticket Office and 11 km from Tianmenshan National Forest Park. The accommodation features luggage storage space, room service and organising tours for guests. At the homestay, units include a desk. There is a private bathroom with shower in every unit, along with slippers, a hair dryer and free toiletries. At the homestay, the units are fitted with bed linen and towels. Tianmen Mountain is 17 km from the homestay, while Huangshi Village is 31 km away. The nearest airport is Zhangjiajie Hehua International, 7 km from Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station, and the property offers a paid airport shuttle service.
Traveller reviews
martinez rodriguez
solo_traveller
June 8, 2026
“It’s like to be at home”
The owner was so helpful booking the tickets for me and also preparing food.
Davies
couple
June 7, 2026
“Best accommodation with the best host”
Absolutely incredible host! So kind and so helpful. Picked us up from the station for a very reasonable price and when we got in explained everything to do in the local area and even helped us book activities with a discount. Let us do laundry for free and gave us free bottles of water everyday. 100% recommend! To top it all off the room is fantastic <3
Rhys
couple
May 11, 2026
“Jenny is fabulous”
Jenny
Rhys
couple
May 11, 2026
“Jenny is awesome”
Jenny
Marc
solo_traveller
April 25, 2026
“Amazing host and lovely accommodation”
Fantastic value for money in a good location for access to the wider sights :)
Patrick
solo_traveller
April 23, 2026
“Great place to stay and explore the area and close to Tianmen mountain.”
This place is a gem as it is clean, comfortable and close to restaurants and supermarket. The place is as advertised and easy to find. The host, Jenny, is a fantastic lady and ever so helpful suggesting places to go and eat. She can also arrange discounted entrance tickets to the Tianmen mountain and Avatar mountain and will also give you a detailed walking guide to the mountains on what to see and which gate to enter etc.
Katalin
solo_traveller
April 16, 2026
“Thank you, Jenny!”
I really liked the room, it had windows all around and a huge comfortable round bed, also rain shower. The location is covinient for the bus station to go over to the National forest park and about 10 min walk to the start point of Heaven's gate trip. The real asset of the place is Jenny! She is so welcoming and energetic! I was so confused about getting to places and where can I find the viewpoints I want to visit. She sat down with me and explained everything, gave me maps and booked all the tickets for me. In 20 minutes she gave me a full 5 days itinerary, which was amazing! Definitely recommend it!
Carlota Maria
couple
April 9, 2026
“Excellent value for money!”
Jenny was super lovely and helpful - an amazing host!
Bogdan
couple
March 26, 2026
The property is located in the city center, with many restaurants and facilities nearby. It is clean, and the rooms are spacious. The property manager, Jenny, was extremely helpful and friendly. She is one of the few Chinese people who speak English.
Nicolas
solo_traveller
March 20, 2026
“Jenny was really helpful with any kind of doubts! Thanks again!”
Good location and room as well.
Kenji
couple
March 7, 2026
“Convenient and comfortable.”
Location very central, with good restaurants and markets nearby. Staff went out of their way to show and help us plan our touristic endeavors, as well as to make our stay as convenient and comfortable as possible.
Anna
couple
January 25, 2026
Jenny is a wonderful host. She puts a lot of heart into making her guests feel cared for. She's perfectly prepared to meet the expectations of Western tourists. She was a great help in organizing our trips, providing advice, and helping us resolve various issues. The property itself is beautiful, modern, well-located, and pleasant. I highly recommend it.
Thomas
couple
December 14, 2025
Jenny was absolutely AMAZING. Most helpful and kind ever. Rooms were clean, comfortable and a nice temperature!
Richard
couple
December 9, 2025
“Excellent. Jenny is amazing, and the hotel has a great vibe to it.”
Jenny was amazing! She was very friendly and helpful. She also spoke excellent English and helped us figure out a plan for the mountains and national park around us. She also helped us find food and coffee. Excellent!
Mehmet ali
solo_traveller
November 23, 2025
It was my second stay, great host good location and clean.
Paraskevi Melina
couple
November 21, 2025
The room was renovated and clean. Very convenient location to visit everything. But the best part was our host, she offered transfer from the train station , she helped us arranging everything so we can visit all the must spots in Zhangjiajie and she speaks fluent English! Definitely recommend it.
Mehmet ali
solo_traveller
November 15, 2025
I’ve been travelling for a few months the most helpful host was this place Jenni explained me everything about the area and all the sides good location clean room 👏🏽🤗
Ee Theng
couple
November 8, 2025
“Cozy place and recommended”
That’s great location to the Tianmen Mountain cable car station- about 10min walks. The owner, Jenny was so friendly and she will be guiding you the walking route from the hotel to the cable car station.
Mike Rissewijck
couple
October 27, 2025
“Thank you, it was great!”
The service was great! Jenny the host, picked us up at the railwaystation. After bringing us to the hotel she gave us a moment to eat and rest. After rest she helped us book our entire 3-day program. She booked the Zhangjiajie national forest park tickets, taxi, the lift tickets to go up and the same for tianmen mountain. We had nothing to worry about and even with some discount! Thank you so much for everything! It was a great stay.
Trung Hieu
couple
October 27, 2025
Very friendly host and a good value for the money
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Bicycle parking, Pets allowed, Non-smoking rooms, Soundproof rooms, Non-smoking throughout, Air conditioning
Internet
Internet services, WiFi, Free WiFi
Parking
Parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Process in place to check health of guests, First aid kit available
Self check-in
Passport/ID information collected online before you arrive, Lockbox key collection at the property
Services
Private check-in/check-out, Airport shuttle (additional charge), Daily housekeeping, Express check-in/check-out, Valet parking, Tour desk, Luggage storage, Airport shuttle, Laundry, Room service
Transport
Airport pick up, Airport drop off
Standard Family Room
The family room features air conditioning, a washing machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
Deluxe Queen Room
The spacious double room features air conditioning, a washing machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Deluxe Room
The spacious double room offers air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. The double room provides an electric kettle, a tiled floor and city views. The unit offers 1 bed.
Deluxe Round Bed Room
The spacious double room offers air conditioning, a washing machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Superior Queen Room
The double room provides air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. The double room features an electric kettle, a tiled floor and city views. The unit offers 1 bed.
Deluxe Twin Room
The twin room provides air conditioning, a washing machine, as well as a private bathroom featuring a shower and a hairdryer. The twin room offers an electric kettle, a tiled floor and city views. The unit offers 2 beds.
Hotel Policies
Price Watch
Email me price updates for Hotel Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station
Each day we'll check prices and send you an email for your selected dates at Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.




