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Heart Residence

Homestay

Jun Diping Street Office Baofeng Road neighborhood committee family hotel Lane 7

hotel
hotel

Why people book this hotel

Friendly staff
7 mentions

The staff were so lovely too

The WiFi worked exceptionally and the staff were excellent

Comfortable rooms
7 mentions

The room was stunning

Food delivered to the room

Great location
6 mentions

Great location, especially for visiting the National Park

Location was excellent close to food, shopping and strolling along the river

Clean rooms
6 mentions

The hotel is modern, clean, and offers free laundry facilities, which was a big …

Extremely clean and well maintained

Good value
2 mentions

Pricing reasonable

This hotel was INSANE and such great quality for the price

Free Wi‑Fi
1 mentions

Overview

Situated in Zhangjiajie, 20 km from Zhangjiajie National Forest Park and less than 1 km from Zixia Taoist Temple, Heart Residence features accommodation with free WiFi and restaurant. The air-conditioned accommodation is 2 km from Suoxiyu. The homestay has family rooms. Yuanjiajie is 2.7 km from the homestay, while Baofeng Lake is 3 km from the property. The nearest airport is Zhangjiajie Hehua International Airport, 37 km from Heart Residence.

Traveller reviews

M

Monika

couple

May 27, 2026

9

Highly recommend!

Great location, especially for visiting the National Park. The hotel is modern, clean, and offers free laundry facilities, which was a big plus. Special thanks to Sara for helping us book tickets to the Park and Tianmen Mountain.

C

Carpenter

solo_traveller

May 18, 2026

10

Beautiful, comfortable and well located.

The room was stunning. Extremely clean and well maintained. Close to wulingyuan town and activities like the national park east gate. The staff were so lovely too. I had such a comfortable and enjoyable stay.

M

Mark

couple

April 23, 2026

7

The room was adequate, bedding comfortable and water Hot. Convenient location and helpful

Breakfast was large and more Chinese style than western food. Food delivered to the room. Location was excellent close to food, shopping and strolling along the river. Buses pass the Hotel. Arranged all our park tickets Was quite not on the main road. Pricing reasonable.

H

Holly

solo_traveller

April 6, 2026

8

Wow! This hotel was INSANE and such great quality for the price. I would expect to pay triple what I paid. I highly recommend. The rooms were massive and high tech with a Japanese style toilet and automatic curtains. The WiFi worked exceptionally and the staff were excellent. They booked me so many activities at short notice and made everything super clear.

A

Ali

extended_group

March 31, 2026

10

Location is Great! Very close to National Forest park. Very friendly stuffs, neat and clean. Overall, very good. We are happy happy. I'll definitely recommend to anyone.

E

Esther

extended_group

March 29, 2026

10

Lovely boutique hotel, comfortable sleep, good location!

Great location, very easy to access the streets with restaurant walking and easy to take a taxi to any attractions including national park etc. The rooms are clean and new and very comfortable beds, we slept great here. Staff were helpful and their English speaking staff Sara was amazing and helped us understand and organise tickets for attractions.

A

Andrea Massimo

couple

March 22, 2026

10

Position, brand new, very nice and helpful staff.

C

Caitlin

couple

March 15, 2026

10

Location is close to National Park as well as small town with lots of restaurants and shops. Sara, the English assistant was able to book all the tickets in advance. Room was clean and comfortable.

A

Aleksandra

couple

March 15, 2026

7

Nice spacious room and very kind and helpful staff. We communicated always via WeChat :)

C

Cam

couple

March 5, 2026

10

Highly recommend

The staff were super helpful! We were able to communicate with Sara in English to secure tickets for Zhangjiajie Park as well as Tianmen Mountain. And the staff at reception gave us directions on the best route when visiting the nearby sites. They also cleaned the room daily which was very nice after a long day. The location is great as it’s very close to Zhangjiajie East Gate. And the town it self is small and had a great atmosphere especially at night when everything is lit up.

Facilities

Activities

Hot tub/Jacuzzi

Food & Drink

Restaurant

General

Pets allowed, Non-smoking rooms, Family rooms, Air conditioning

Internet

WiFi, Free WiFi, Internet services

Parking

Parking, Free parking

Services

24-hour front desk

Superior Family Room

The family room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Max 3 guests 30 1 bedroom 1 bathroom
Deluxe Double Room

The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Double Room with Spa Bath

The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. A seating area with a flat-screen TV, a tiled floor and a patio are featured in this double room. The unit offers 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
Double Room with Terrace

The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. Boasting a patio, this double room also features a tiled floor and a TV. The unit has 1 bed.

Max 2 guests 32 1 bedroom 1 bathroom
Standard Queen Room

The double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.

Max 2 guests 22 1 bedroom 1 bathroom
Deluxe Twin Room

The twin room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Max 2 guests 30 1 bedroom 1 bathroom
Twin Room with Terrace

The spacious twin room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. Boasting a patio, this twin room also offers a tiled floor and a TV. The unit has 2 beds.

Max 2 guests 32 1 bedroom 1 bathroom
Family Suite

This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, soundproof walls and a tiled floor. The unit offers 2 beds.

Max 4 guests 58 1 bedroom 1 bathroom
One-Bedroom Suite

This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, soundproof walls, a seating area, a tiled floor, as well as a flat-screen TV. The unit offers 1 bed.

Max 2 guests 40 1 bedroom 1 bathroom
Queen Suite

This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV, soundproof walls, a seating area and a tiled floor. The unit offers 1 bed.

Max 2 guests 50 1 bedroom 1 bathroom
Suite with Terrace

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, soundproof walls, a flat-screen TV and a patio. The unit offers 2 beds.

Max 2 guests 50 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 00:00 to 00:00
Check-outFrom 07:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 2:54 AM

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