Resort La Ginabelle
Vispastrasse 52
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Why people book this hotel
“Restaurant was great also - really enjoyed both breakfast and à la carte dinner”
“Breakfast was good”
“The staff were helpful, polite and very friendly”
“The service from the staffs, and the breakfast is very good”
“Close to Zermatt train station”
“Great Facility and location”
“The breakfast was excellent and the rooms were spacious”
“Loved the waterbeds in chill area”
“Spa/pool area was incredible”
“Everything is included like gym, swimming pool facilities, sauna and breakfast”
“Very spacious and clean”
“The hotel was very clean and well maintained”
Overview
La Ginabelle ist just a 5-minute walk from the Zermatt Train Station and a 1-minute walk from the cable cars. It offers culinary specialities, and a large spa area including an outdoor pool with a constant water temperature of 34°C. Free WiFi is available in the entire hotel. There is also a kid's club for the little ones. The gourmet cuisine of the Ginabelle is well-known in Zermatt. During winter season, guests can also enjoy an afternoon coffee or tea with a home-made cake for free. Hotel La Ginabelle offers a shuttle service from and to the Zermatt Train Station between 08:00 and 19:00 on prior request.
Traveller reviews
Waleska
extended_group
June 9, 2026
“I could stay for a couple of months”
The SPA is really great!
Leong
extended_group
June 8, 2026
“The best part of our entire holiday.”
The staff were helpful, polite and very friendly. The breakfast was excellent and the rooms were spacious. The views, oh mind, please opt for rooms with the full view of the Matterhorn. It will be worth it!
Annette
couple
June 3, 2026
“From the moment you walk into the hotel there was nothing but excellent service. The room was amazing, the breakfast wa”
What an amazing property. It was excellent
Mon
solo_traveller
May 31, 2026
“It is very convenient to stay here as it is not very far away from station and the breakfast is actually quite important”
The service from the staffs, and the breakfast is very good.
Evita
family_with_children
May 27, 2026
“A wonderful stay with family. Love the massage pool the most.”
Close to Zermatt train station. Very nice spa facility. Restaurant was great also - really enjoyed both breakfast and à la carte dinner.
Jakub
couple
May 17, 2026
“Perfect - we will be back”
Staff was very attentive. A lot of small gestures showing they care
Maddy
couple
May 3, 2026
“Fantastic hotel, highly recommend”
Spa/pool area was incredible. Staff were friendly. Breakfast was good
Manuel
couple
April 12, 2026
Great Facility and location!
Efe
couple
March 15, 2026
The spa, greek lady at the reception was very attentive, thr breakfast was amazing.
Peter
solo_traveller
January 27, 2026
“Very cosy familiar ski hotel with amazing Spa facilities and food”
++++: Chef was always somewhere which is exemplary and maximizes the service quality overall. ++: Very nice Spa facilities. Loved the waterbeds in chill area! +: Food (breakfast and diner) very good inclusive presentation and flexibility. +: Amazing bar tender. All Martini‘s were excellent!
Wan Ning
solo_traveller
January 19, 2026
“Would come back and stay again”
I love how the staff being so attentive and helpful. When I was back to my hotel room, I saw the staff were doing house keeping. There was some food waste I wanted to throw but I didn't want to bother them since they were busy. They noticed and shortly after, they knocked on my room door asking if there is anything needed to throw. Everything is included like gym, swimming pool facilities, sauna and breakfast. They would replenish mini toblerone chocolate in your room which is such a sweet touch. Also if you follow google map, even with luggage (mine was 31 kg), it is actually a straightforward route with no stairs involved. Otherwise, I believe you could make a request to get hotel electric vehicle to transport your luggage from train station to hotel.
Ahmed
extended_group
January 19, 2026
“Excellent location and service”
Guest
solo_traveller
November 4, 2025
“Would come back and stay again”
I love how the staff being so attentive and helpful. When I was back to my hotel room, I saw the staff were doing house keeping. There was some food waste I wanted to throw but I didn't want to bother them since they were busy. They noticed and shortly after, they knocked on my room door asking if there is anything needed to throw. Everything is included like gym, swimming pool facilities, sauna and breakfast. They would replenish mini toblerone chocolate in your room which is such a sweet touch. Also if you follow google map, even with luggage (mine was 31 kg), it is actually a straightforward route with no stairs involved. Otherwise, I believe you could make a request to get hotel electric vehicle to transport your luggage from train station to hotel.
Guest
extended_group
October 28, 2025
“Excellent location and service”
Emyr
solo_traveller
October 7, 2025
Great hotel and facilities, location.
Suriya
couple
September 23, 2025
“Will rebook again.”
Very spacious and clean.
Pekka
couple
September 13, 2025
“Nice but without ventilation”
Nice hotel with excellent breakfast
Isfendiyar
solo_traveller
September 4, 2025
“It was incredibly beautiful”
Every detail was considered, especially the outdoor hot water pool, gym and restaurant service were extremely successful.
Anton
couple
August 30, 2025
“Great, modern hotel with fantastic Spa and pools”
The hotel has a great location, convenient for any gondola ride, very close to the main street and the train station. The spa was one of the best I’ve visited. The hotel was very clean and well maintained. The breakfast was extremely rich and delicious, I highly recommend it.
Cateny
family_with_children
August 29, 2025
The service and facilities is very excellent 😀
Facilities
Activities
Sauna, Skiing, Games room, Spa and wellness centre, Massage, Children's playground, Table tennis, Hiking, Cycling, Indoor pool, Indoor pool (all year), Kids' club, Evening entertainment, Beauty Services, Facial treatments, Waxing services, Make up services, Manicure, Pedicure, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness/spa locker rooms, Themed dinner nights, Live music/performance, Live sport events (broadcast)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Breakfast options, Special diet menus (on request), Breakfast in the room, Bar, Restaurant
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered
General
Indoor fireplace, Bicycle parking, Non-smoking rooms, Lift, Family rooms, Heating, Safety deposit box, Soundproof rooms, WiFi available in all areas, Non-smoking throughout, Designated smoking area
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Infinity pool, Pool with view, Heated pool, Pool/beach towels, Pool cover, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (free), Lockers, Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Fax/photocopying, Luggage storage, Currency exchange, Packed lunches, Room service, Meeting/banquet facilities, Babysitting/child services, Laundry, Dry cleaning, Express check-in/check-out, Ironing service
Ski
Ski storage, Ski pass vendor
Transport
Public transport tickets
Apartment with Balcony
This apartment provides a pool with a view. This apartment comprises 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. This apartment features soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 2 beds.
Apartment with Matterhorn View
The pool with a view and hot tub are the special features of this apartment. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The apartment's kitchen, which features an oven, is available for cooking and storing food. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Standard Apartment with partial Matterhorn View
The pool with a view is a top feature of this apartment. This apartment comes with 2 bedrooms, a seating area and 2 bathrooms with a bath and a shower. This apartment has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 2 beds.
Economy Double Room
This double room's standout feature is the pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 1 bed.
Large Double Room with Matterhorn View
Guests will have a special experience as this double room features a pool with a view. The spacious double room offers soundproof walls, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Standard Double Room with partial Matterhorn View
This double room features a pool with a view. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Superior Double Room
Guests will have a special experience as this double room features a pool with a view. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Single Room
The pool with a view is a top feature of this single room. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room has soundproof walls, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 1 bed.
Hotel Policies
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