Hotel Pollux
Bahnhofstrasse 28
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Ideal location and very friendly and helpful staff”
“Friendly staff Location Nice spa facilities”
“Breakfast V good, nice cosy bar, V friendly staff, V good ski room, good room”
“All you need for a skiing trip including a cosy and friendly ambiance”
“We are very impressed by all the lovely details - the fresh orange juice machine…”
“The room, the lounge, the resteraunt, the breakfast, the ski room, the relaxatio…”
“The Breakfast was terrific”
“Breakfast was also exceptionally nice”
“Good value for the money”
Overview
The Hotel Pollux in the centre of Zermatt and 200 metres from the train station offers you newly renovated rooms, charmingly combining rustic elements with modern design. The hotel has 3 restaurants. The Pinte features wooden furniture typical of Valais and serves specialities such as cheese fondue and raclette. The Arvenstube is an elegant restaurant featuring alpine chic desin and serving international and Vediterranean delicacies. The Vegistube is a vegetarian restaurant. The breakfast buffet is included in the room rate. WiFi is available in the entire hotel free of charge. A conference room, a relaxation area with a Finnish sauna, a steam bath, a hot tub, a magic shower and a solarium are at your disposal as well.
Traveller reviews
jane
extended_group
June 4, 2026
“Loved it”
Andrew
couple
May 29, 2026
“A really enjoyable stay.”
Ideal location and very friendly and helpful staff.
michael
family_with_children
March 22, 2026
Breakfast V good, nice cosy bar, V friendly staff, V good ski room, good room.
Jelena
family_with_children
March 18, 2026
Friendly staff Location Nice spa facilities
James
family_with_children
February 27, 2026
All you need for a skiing trip including a cosy and friendly ambiance.
Yuhan
couple
February 25, 2026
“Wonderful!”
We had a wonderful 5 nights stay here! We are very impressed by all the lovely details - the fresh orange juice machine, gym and the meeting room! The location is also great, super close to train station and all the shops.
Joel
family_with_children
February 24, 2026
“Highly recommend”
It was a great experience! The room, the lounge, the resteraunt, the breakfast, the ski room, the relaxation center, the gym, the staff, the pool table and the location!
Alberto
family_with_children
February 22, 2026
“Chic and cosy”
Facilities, location, bar, restaurant, playroom for kids, sauna
kai
couple
January 27, 2026
the view from the balcon
Penny
couple
January 19, 2026
“Fabulous”
Alex the barman and all the staff made us Aussies feel very welcome . The Breakfast was terrific. The views are Amazing!
Marco
solo_traveller
January 3, 2026
“Cozy hotel well placed for a walk in centre and not so far from the slopes”
Pulizia, servizi, ski room, bar, sala relax
Clemann
family_with_children
December 18, 2025
Great location, great staff, great facilities.
Sue
family_with_children
December 8, 2025
Fantastic location in the heart of Zermatt. Helpful and friendly staff and a great room for a party of 3. Especially that the teenager had her own bathroom !
Imre Gergely Nagy
family_with_children
November 27, 2025
“Excellent”
Very nice cosy and spatious room. The location is excellent. Breakfast was also exceptionally nice. The bar is a real gem.
Arora
solo_traveller
November 20, 2025
Excellent location
Melanie
family_with_children
October 14, 2025
Location in zermatt
SHU FANG
couple
October 11, 2025
“Happy we had selected this hotel 👍”
The breakfast is good spread and the location is very easy accessible. Eat the train station.
Rodney
couple
October 8, 2025
Pillows were way to thin and provided zero neck support.
Mike Polcaro
solo_traveller
October 3, 2025
“Fantastic Hotel. Breakfast Top Notch”
This was a great hotel. Good value for the money. Fresh orange juice squeezing machine at breakfast. Food was top notch, I recommend breakfast.
Raghu Raman
couple
October 2, 2025
Everything about this hotel was very good...the staff very courteous & friendly. The room on the 4th floor was really nicely appointed though medium sized but with a balcony & view of the Matterhorn. Good facilities too & nice bathroom. Breakfast was very nice with eggs to order & sausages & bacon too. Making our own orange juice was a wonderful touch added. By & large well had a great stay in Zermatt & happy to have chosen this charming hotel.
Facilities
Activities
Sauna, Fitness centre, Golf course (within 3 km), Skiing, Games room, Spa and wellness centre, Bicycle rental (additional charge), Hiking, Cycling, Hammam, Solarium, Spa facilities, Steam room, Tour or class about local culture
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles, Indoor play area
Food & Drink
Kid meals, Snack bar, Special diet menus (on request), Breakfast options, Wine/champagne, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Non-smoking throughout, Designated smoking area, Minimarket on site, WiFi available in all areas, Non-smoking rooms, Safety deposit box, Heating, Family rooms, Lift
Internet
Internet services, WiFi, Free WiFi
Outdoors
Sun terrace, Outdoor furniture, Garden, Terrace
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
24-hour security, Key access, Smoke alarms
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (free), ATM/cash machine on site, Shared lounge/TV area, Daily housekeeping, 24-hour front desk, Meeting/banquet facilities, Business centre, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Barber/beauty shop, Currency exchange, Fax/photocopying, Luggage storage, Express check-in/check-out, Tour desk
Ski
Ski storage, Ski school, Ski pass vendor
Transport
Public transport tickets, Ski Shuttle
Family Room (2 Adults + 2 Children)
1 room with a double bed and a connected room with a bunk bed. It features a bathroom with bathtub for the adults, while the children enjoy their own shower.
Attika Double Room
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit offers 1 bed.
Double Room Streetside
These rooms are furnished and decorated in a modern Alpine style.
Double Room with Balcony
These rooms are furnished and decorated in a modern Alpine style and feature a balcony.
Classic Triple Room
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a hairdryer and slippers. The triple room has parquet floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.
Small Single Room with Gallery
The bed is on a gallery and accessible via a ladder.
Hotel Policies
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