“Amazing!”

The onsen on the balcony with the view of the forest was perfect! The meals were great too!

Very comfy room with my own onsen. Very comfortable bed. Dinner and breakfast was incredible. Staff was so friendly and very welcoming and helpful.

“When you need to get away from a busy life this is the place to relax.”

The relaxing ambience. The amazing food and the fabulous location

Breakfas and dinner were awesome. Presentation and seasonal ingredients were really delicious. The view from terrace with river's sound in quite forest was like dream.

“Nice stay, but not worth the price”

It was a great mini break and relax time after 8 days of walking, and prior continuing our trip. Once you get there by taxi (or your rental car), they will sit you down in the lobby and offer some tea or coffee. There they will tell you when it's your dinner (you have 2 slots, either 17:30 or 20:30 I think) and when would you like to have breakfast (you have multiple slots available). They will offer you the big onsen to choose the time slot since it's included in the price. They also offer the shuttle bus to Yugawara station on your check-out day. The private onsen we had in the room is really big. You can comfortably sit in there, more than 2 persons. The dinner is 2 hours long. Really fancy, make sure to wear the kimono you get at the lobby! :)

“One of the best places I have ever had the luxury of staying in. Would highly recommend to anyone looking to explore mor”

Clean facilities, wonderful staff, beautiful views, great food and gift shop.

“OK”

Good location

“Such a great experience”

Outstanding quality of service. We took the dîner and breakfast: it was amazing ! And even if it kaseiki they include some rice so you will have more than enough. Private bubble bath are great, the public bath too. And the bath in room was a nice touch

“Such a great experience”

Outstanding quality of service. We took the dîner and breakfast: it was amazing ! And even if it kaseiki they include some rice so you will have more than enough. Private bubble bath are great, the public bath too. And the bath in room was a nice touch

“One of the best experiences for our time in Japan- well worth it!”

Great spot for a day's getaway in a traditional ryokan- remote, quiet, clean, great soak in hot springs, incredible meals, peaceful.

“I would definitely like to return to Hakuunsou and their super friendly staff!”

The service here comes from the heart - not from a rule book! At the check-in we were comfortably seated at a nice long counter table with a beautiful view onto the river and served a refreshing local citrus drink. There are late breakfast and check-out times, even offering a brunch, so the morning after is way more relaxed than at usual ryokans. I also loved the solid Sabi Ishi stone reception area, very simple, but neat and clean. The little shop too was laid out simply in a straight line with goods that one actually likes to have. And I liked the 'slippers' which were stylish looking and had a good tight fit on the feet. I could walk up the stairs without worrying that they would dangerously slip of my feet, which is what usually happens in some ryokans with plastic slippers.

“More than expectation”

Surrounded beautiful forest, especially sounds of fall and stream. Splendid Japanese dishes.

The service was exceptional. Staffs are accommodating. The food was delicious and satisfying. Drinks inside the room are free which is very nice. The place is so relaxing.