“Good service”

Nice hot spring. Clean room.

We had a truly wonderful experience during our stay, thanks to Hina’s exceptional service. She was always friendly and welcoming, greeting us with a big smile every time. Hina took the time to check on our needs, patiently listened to our questions, and made sure we were well taken care of throughout our stay. The 10-course private dinner was absolutely delightful — every dish was beautifully prepared and delicious, making it such a memorable evening. Thank you, Hina, for your warmth and outstanding hospitality. You really made our stay special, and we look forward to coming back again.

“Thank you for the warm hospitality and unforgettable experience at Kutsurogi-no-Yado Nanakawa.”

To the wonderful team at Kutsurogi-no-Yado Nanakawa Yufuin, We would like to extend our heartfelt thanks for the unforgettable experience we had during our stay that included a dreamy private Onsen. We especially would like to thank Chie, our incredible host. Chie-san went above and beyond to make our time with you truly special. With endless patience, grace, and warmth, she guided us through the traditional Japanese experience, ensuring we felt comfortable, welcome, and fully immersed in the culture. Despite the language barrier, she patiently used Google Translate to help us have deep and meaningful conversations, never once losing patience or kindness. Thanks to her thoughtful explanations, we could truly appreciate every detail of the experience. She also helped us embrace the traditional Japanese cuisine, even when it was unfamiliar to our Western tastes, by offering gentle guidance and flexibility, allowing us to enjoy the meals fully and respectfully. Chie-san’s hospitality, care, and dedication touched us deeply, and made our stay at Nanakawa Yufuin unforgettable. We are sincerely grateful and will warmly recommend your wonderful, peaceful, and beautifully maintained ryokan to anyone visiting Japan. With deep appreciation, Michelle and Ami Teyer Tel Aviv, Israel

“Wonderful stay, great onsen, good food”

Excellent location next to the lake. Close to the shopping street. Great in-room onsen (both indoor and outdoor). Super friendly staff.

“Pampering moments”

We booked the family room with 2 bed rooms and private baths (indoor and outdoor) for 2 nights. Room was spacious and nice. We enjoyed the private baths. Breakfast and dinners for both days were sumptuous and delicious. Our host, Takeuchi san was extremely friendly and considerate. She remembered our preferences and tried her best to provide us with advice despite the language barrier (by using the translation apps). We really enjoyed her service. Location of the Ryokan was very good. It was located beside Lake Kirin and we were able to enjoy quiet walks around the lake every morning before all the tour buses arrived. Within walking distance to the floral village too. Although it was quite a distance from Yufuin station, pick-up service was provided and we just needed to call the Ryokan using public phone at the Station.

“Great service. Great accommodation. Great food. Great onsen.”

Everything is excellent.

Having a private onsen is awesome

Beautiful resort nestled between Kinrin lake and Yufuin Floral Village. Huge mansionette with bedroom on the upper floor, lower floor has a large cabinet, tatami lounge area, indoor and outdoor onsen with seating outdoors. Facilities, service and meals were very good.

“We enjoyed our stay”

The private onsen. Food was delicious and the staff were very friendly and welcoming.

“I would recommend this stay”

Exclusive privacy and the excellent service

Service is good. Staffs are nice.

everything is good !!!!

Attend to details

The staff who came out to meet us and carried our luggage as soon as we parked in the parking lot, and those who helped with our luggage when we left and saw us off until we left the parking lot, were all very kind. The room was spotless and nice. The private open-air bath attached to my room provided a fantastic solo hot spring experience, and the quality of the spring water was so good that it made my skin silky smooth. Excellent dinner and breakfast

“Excellent”

The private indoor and outdoor onsens and the small garden.

“Splendid!”

Breakfast and kaiseki dishes at Nanakawa are truly indulgent! The hotel staff provide impeccable service! The hotel's location is excellent, just a few minutes' walk from the shopping street and the Lake. I will definitely consider staying at Nanakawa again on my next visit!

“Wonderful stay”

In room bath and half board quality never disappointed

Private onsen. Clean. Staff are helpful and cheerful. Near the famous pond.

Location, food, staff, spacious room, private onsen

“Indulgent but peaceful and relaxing, private onsen was a highlight”

Located within a 3min walk of Lake Kinrin and 5-10min walk of Yufuin Floral Village, Kutsurogi no Yado Nanakawa was part of a wider complex of other ryokan, so we actually dined at its sister facility. You had access to 4 public onsen facilities as part of the wider complex along with two private onsen in your room, which was a highlight - we were grateful to have an indoor bathroom and shower facility to prepare, and an outdoor onsen to soak. It was a quiet and peaceful complex, beautifully designed with traditional Japanese styling, and we did not feel disturbed by other guests. This was a massive room with tatami, huge ceilings and upstairs western bedroom, easily could accommodate a whole family or large group if needed. Thoughtful amenities including skincare and lotion were provided, along with two types of haori for walking around in cooler weather. The kaiseki dinner featured high quality seasonal ingredients and beef shabu shabu as a main, and a breakfast that featured western salads as well as Japanese dishes. Parking was provided by the ryokan, which is great because it's located in the center of a lot of tourist activity.