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Malmaison York

Hotel

Yorkshire House 2 Rougier Street

hotel
hotel

Why people book this hotel

Great location
10 mentions

Location and cleanliness

Nice location

Friendly staff
6 mentions

Met with a warm welcome , lovely staff

friendly staff

Breakfast available
4 mentions

Breakfast was lovely

The breakfast & evening meal was lovely only suggestion would be more choice fo…

Clean rooms
2 mentions

Absolutely spotless, quirky rooms and fabulous location

Comfortable rooms
2 mentions

Great rooms with comfortable beds

Parking available
1 mentions

Thought parking was included otherwise would have stayed at the Grand

Overview

Situated conveniently in York, Malmaison York offers air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. This 4-star hotel offers room service and a 24-hour front desk. Guests can enjoy British and Japanese dishes at the restaurant or have a cocktail at the bar. The units at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. At Malmaison York all rooms are fitted with a private bathroom with free toiletries and a hairdryer. A buffet, à la carte or continental breakfast can be enjoyed at the property. York Railway station is 400 metres from the accommodation, while York Minster is less than 1 km away. The nearest airport is Leeds Bradford International Airport, 47 km from Malmaison York.

Traveller reviews

W

wendy

extended_group

June 16, 2026

10

Fab hotel in York centre with lovely roof top bar and restaurant

The Malmaison York is a fabulous hotel in the centre of York . Met with a warm welcome , lovely staff. Great rooms with comfortable beds . But the highlight being the rooftop bar, although it was raining the afternoon we arrived we still enjoyed sitting undercover on the roof top bar , cocktails were amazing. Did not get to try the rooftop Japanese restaurant this time as had booked elsewhere but definitely next time as menu in Sora looked fabulous .

A

Alister

couple

June 16, 2026

5

Fine

Thought parking was included otherwise would have stayed at the Grand

G

Glen

couple

June 15, 2026

10

Very happy with our stay

Location and cleanliness

R

Rachel

solo_traveller

June 15, 2026

10

Modern

P

Paula

couple

June 14, 2026

10

Exceptional.. great location near to train station fabulous food

Nice location .. friendly staff .. great service

C

Christine

couple

June 14, 2026

10

Location, staff and good all good .

Location

T

Tracey

couple

June 14, 2026

8

Central , great staff

M

Moira

solo_traveller

June 14, 2026

7

Great, but value depends on price on offer.

Great, central, location. Breakfast was lovely. As a vegetarian, I appreciated there being french toast as a hot option.

I

Iqra

couple

June 13, 2026

9

We liked the added touch of a coffee machine and that the reception was always available when we had any questions or required any extras.

D

Derek

extended_group

June 12, 2026

10

Fabulous hotel, very convenient for city centre. Hotel was spotlessly clean. The room was beautiful and very quirky. All

Absolutely spotless, quirky rooms and fabulous location

A

Alex

solo_traveller

June 12, 2026

10

Everything

ل

لينا عبدالله

solo_traveller

June 12, 2026

5

Location

ل

لينا عبدالله

solo_traveller

June 11, 2026

7

Location

D

Dawn

solo_traveller

June 11, 2026

9

Great location, staff we excellent.

J

Janice

family_with_children

June 10, 2026

9

A lovely stay in this hotel with exceptional service and very friendly helpful staff

The breakfast & evening meal was lovely only suggestion would be more choice for vegetarian The staff were exceptional so helpful

A

Anthony carter

solo_traveller

June 10, 2026

10

Always really good best hotel

G

gary

couple

June 10, 2026

9

Great Location, Sora has great views and good drinks

room was a great layout , and the bid for upgrade feature worked great

A

Amy

couple

June 10, 2026

8

Clean room, nice lay out of the room. Perfect location

Beautiful reception/ lobby area with feature lighting.

M

Mathew C

extended_group

June 10, 2026

10

Excellent. I will definitely be looking to stay with Malmaison again.

The choices for breakfast were excellent, and the Eggs Royale was outstanding.

F

Frank

extended_group

June 9, 2026

10

Superb hotel in excellent location.Great breakfast choice and excellent rooftop bar.Friendly and helpful staff.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom

Activities

Spa and wellness centre, Massage, Fitness centre, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Head massage, Full body massage, Fitness/spa locker rooms

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Kid meals, Breakfast options, Restaurant, Bar, Breakfast in the room, Wine/champagne, Special diet menus (on request)

Food & drink safety

Food can be delivered to guest accommodation

General

WiFi available in all areas, Soundproof rooms, Heating, Non-smoking throughout, Designated smoking area, Lift, Safety deposit box, Facilities for disabled guests, Family rooms, Pets allowed, Non-smoking rooms

Internet

Internet services, WiFi, Free WiFi

Outdoors

Outdoor furniture

Parking

Parking, Parking on site, Private parking

Physical distancing

Cashless payment available

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources

Safety features

First aid kit available

Services

Shared lounge/TV area, Daily housekeeping, Pet basket, Pet bowls, Fax/photocopying, Luggage storage, 24-hour front desk, Laundry, Dry cleaning, Room service, Meeting/banquet facilities

Family Suite

The spacious family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

Max 3 guests 48 1 bedroom 1 bathroom
Club Deluxe Room

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Max 2 guests 44 1 bedroom 1 bathroom
Club Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Max 2 guests 22 1 bedroom 1 bathroom
Standard Double Room

This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Max 2 guests 22 1 bedroom 1 bathroom
Club Twin Room

The spacious twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This twin room offers a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.

Max 2 guests 34 1 bedroom 1 bathroom
Standard Twin Room

This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Max 2 guests 22 1 bedroom 1 bathroom
Suite

This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Max 3 guests 54 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation. When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for a maximum 2 dogs, per night applies along with a bond of £100 total stay. Dogs are allowed in designated guest rooms-please notify the hotel in advance. Please note our Sora Sky Bar and Malmaison Spa is closed on Mondays and Tuesdays. Our spa offers the very best in luxury Spa and Beauty treatments and has dry facilities only. There are limited onsite parking spaces available at the Hotel for £25 per night per car. Car parking must be booked in advance of your stay. Alternatively, there is an NCP car park on Tanner Row, just a couple of minutes walk from the hotel reception. Prices are approximately £24.50 for 24 hours, with discounts available when using the NCP app. The breakfast-inclusive rates include a Full-cooked breakfast and Dinner inclusive rates include 2 courses and a side dish from our seasonal menu. Supplements apply to certain items. Inclusions only apply to adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu is also available. Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.
Last updated: Apr 10, 2024, 7:15 PM

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