Best Western Kilima Hotel
129 Holgate Road
View on map and nearby hotels
Why people book this hotel
“Excellent staff”
“Very friendly as staff”
“Location”
“The hotel is on a regular bus route to the railway station which saves me bringi…”
“Made use of the small gym room”
“Good quality room”
“Lovely breakfast”
“Decent breakfast”
“Staff was lovely, our room was clean and comfortable and we had the use of the s…”
“Good location and it was clean , we slept well”
“We did not have a chance to use the swimming pool, but it looked very nice”
Overview
This Victorian building is around 15 minutes’ walk from York city centre and York Train Station. It has free WiFi, a free guest computer, and its own indoor swimming pool. Parking is available at a charge payable at reception on arrival. Leisure facilities at Best Western Kilima Hotel include a fitness room with a range of cardiovascular equipment to use. A traditional English breakfast can be served at your table by the friendly team of staff. York Racecourse is about 1 mile away, and Best Western Kilima Hotel is easily accessed via the A59.
Traveller reviews
Guest
extended_group
August 25, 2025
“Lovely stay”
Excellent staff. Lovely breakfast. Made use of the small gym room.
Paul
solo_traveller
August 24, 2025
Location. Good quality room. Big bathroom. Decent breakfast. Very friendly as staff.
Guest
solo_traveller
August 24, 2025
Did not enjoy the breakfast poor quality ingredients
John
couple
August 23, 2025
“As above”
Comfortable but nothing to write home about
christine
couple
August 22, 2025
Staff fantastic
Whiteley
solo_traveller
August 18, 2025
“Another short comfortable stay in York at the Kilima Hotel.”
All very good as on previous visits. The hotel is on a regular bus route to the railway station which saves me bringing the car.
James
solo_traveller
August 16, 2025
“Traditional hotel on the outskirts of town”
Lovely Victorian building. Large, spacious rooms.
Amy
couple
August 14, 2025
“Had a lovely 1 night stay, all the staff were really friendly and helpful which made our stay all the nicer. Would come”
Very friendly, helpful staff.
Guest
solo_traveller
August 13, 2025
“Poor”
The receptionist is lovely, friendly
Diane
solo_traveller
August 9, 2025
“Lovely northern hotel”
Staff and room were wonderful
Susan
couple
August 8, 2025
“The hotel is very well situated for a city break. The bus stop is nearby and to walk into the city centre takes about 20”
Staff were very friendly. We did not have a chance to use the swimming pool, but it looked very nice. Plenty of room to park. There was an iron, an ironing board, a heater, a good hairdryer, an electric fan and a kettle. Various coffee, tea and milk portions were available to make warm drinks in the room.
Karen
couple
August 8, 2025
“Great location and welcoming”
The location was great. Able to get into the city easily. Staff were friendly and helpful. Breakfast was lovely. Great facilities.
joy
family_with_children
August 7, 2025
Staff was lovely, our room was clean and comfortable and we had the use of the swimming pool which we enjoyed
Bob
couple
August 5, 2025
So convenient for local facilities and for central York.
Rachel
couple
August 4, 2025
“Budget hotel”
Good location and it was clean , we slept well.
John
family_with_children
August 4, 2025
“Friendly and good breakfast”
Friendly staff very helpful . Gorgeous full English breakfast
Nicole
solo_traveller
August 1, 2025
“Nothing special”
Position
Guest
family_with_children
July 31, 2025
“Wouldn't stay at this hotel again.”
Staff were very polite, helpful and professional .. Also Breakfast was really good.
Nicola
extended_group
July 28, 2025
Friendly staff who were very accommodating. Great location for the races
Steve
couple
July 26, 2025
“Disappointing!”
Location and shower.
Facilities
Activities
Golf course (within 3 km), Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Wine/champagne, Bar, Breakfast in the room
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking throughout, Designated smoking area, Non-smoking rooms, Family rooms, Heating, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace, Outdoor furniture
Parking
Parking on site, Private parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Heated pool, Pool/beach towels, Swimming pool, Swimming Pool
Safety & security
Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Concierge service, Lockers, Daily housekeeping, Express check-in/check-out, Tour desk, Fax/photocopying, Luggage storage
Double Room - Non-Smoking
The double room features a tea and coffee maker, heating, as well as a private bathroom boasting a shower. This double room offers a TV. The unit has 1 bed.
Standard Double Room
The double room features heating, as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard King Room - Non-Smoking
This double room features a private bathroom, a tea and coffee maker and heating. The unit offers 1 bed.
Standard Twin Room
This double room has a private bathroom, a tea and coffee maker and heating. The unit has 2 beds.
Family King Room - Non-Smoking
The triple room offers a tea and coffee maker, heating, as well as a private bathroom featuring a shower. The unit offers 1 bed.
Family King Room
This quadruple room has a private bathroom, a tea and coffee maker and heating. The unit has 2 beds.
Suite with Double Bed
This suite has a private bathroom, a tea and coffee maker and heating.
Standard Single Room
This single room has a private bathroom, a tea and coffee maker and heating. The unit has 1 bed.
Hotel Policies
Price Watch
Email me price updates for Hotel Best Western Kilima Hotel
Each day we'll check prices and send you an email for your selected dates at Best Western Kilima Hotel.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.