Gran Customa Isezakicho
Naka-ku Chojamachi 7-115
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Why people book this hotel
“Great location, sweet view from the balcony”
“Location”
“Capsule space was nice, the staff was really welcoming and helpful”
“Location and customer service”
“Very useful for clearing my belongings out of the cubicle for the daily cleaning”
“Good place, clean, staff are friendly, the facility is good”
“Women's dorm was quiet and relaxing”
“There was a comfortable a spacious warm public bath, where you could go as many …”
“The price was very low, the WiFi was fast, apart from that not much”
Overview
Gran Customa Isezakicho offers accommodation in Yokohama. Guests can enjoy the on-site restaurant. Every room at this capsule hotel is air conditioned and features a TV. You will find a kettle in the room. For your comfort, you will find slippers, free toiletries and a hairdryer. You will find a 24-hour front desk at the property. Yokohama Marine Tower is 1.9 km from Gran Customa Isezakicho, while Sankeien is 3.9 km from the property. The nearest airport is Tokyo Haneda International Airport, 18 km from Gran Customa Isezakicho.
Traveller reviews
christian
solo_traveller
April 28, 2026
Great location, sweet view from the balcony.
SHYSHKIN
solo_traveller
March 20, 2026
Location
gertjogiste
solo_traveller
December 3, 2025
Capsule space was nice, the staff was really welcoming and helpful.
Joshua
solo_traveller
July 29, 2025
Location and customer service
Mustaffa Khair
couple
April 22, 2025
“I enjoyed my stay. The place was clean, locker available, bed was comfortable”
The facilities were incredible
Matteo
solo_traveller
April 11, 2025
Very good overall
Isabel
couple
March 11, 2025
“Quiet women's dorm. Lots of manga.”
Loved the amenities, including a decent sized locker. Women's dorm was quiet and relaxing.
Michael
solo_traveller
January 2, 2025
“Excellent stay, best capsule yet!”
It was nice to have lockers for luggage as a change from other capsules. Very useful for clearing my belongings out of the cubicle for the daily cleaning.
Francesco
solo_traveller
December 30, 2024
“Lost on translation.”
It's close to the station, and the main shopping city in Yokohama.
Fanni
solo_traveller
November 29, 2024
“Got both bad and good, but it's good for short trips”
There was a comfortable a spacious warm public bath, where you could go as many times as you want during your stay and the opening hours of the bath. The staff was nice, they tried their Best to speak English. You get a free drink as well.
-Gumi
solo_traveller
October 11, 2024
“Comfort and will come again”
the toilet got washlet and manga
彥霖
solo_traveller
July 16, 2024
“It’s fine if you just want a place to sleep.”
The hotel provides free curry is delicious.
Raoul Jean
extended_group
June 16, 2024
“Shower, sento, sleep: everthing you need after a night out and not much more. Good value for money.”
10mns walk from Kannai station, the hotel is in the lively area of Isezakicho, and about 15mn from Nogecho. Thus great for a night out. For a capsule hotel, the facilities were very good: towels, pajamas, toothbrushes etc....There is even a sento.
Nguyen
solo_traveller
April 28, 2024
Good place, clean, staff are friendly, the facility is good
Warenazo
solo_traveller
April 23, 2024
It was better than I expected. Room was spacious, everything was clean, really good common areas and if you like manga, their collection is quite nice. It was also a surprise the "all you can eat rice and curry" and the onsen, as I wasn't aware of those services.
Igor
extended_group
March 28, 2024
Curry rice was a great deal
Campbell
extended_group
March 22, 2024
“Economical.”
The food was great. Facility was clean. Location was amazing. I would recommend staying at this location again.
詐欺師が蔓延する昨今
solo_traveller
January 24, 2024
“Very bad”
So sad 😞
Balazs
solo_traveller
August 21, 2023
“The best capsule hotel I have ever stayed in!”
The cleanliness, the staff was very nice, the free onsen and the location are all very appealing. The best capsule hotel I have ever stayed in!!
Sean
solo_traveller
August 11, 2023
“If I could get a refund I would.”
The price was very low, the WiFi was fast, apart from that not much.
Facilities
Activities
Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Restaurant, Snack bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site, Non-smoking rooms, Lift, Heating
Internet
WiFi, Free WiFi, Internet services
Physical distancing
Cashless payment available
Reception services
Invoice provided
Safety features
Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Luggage storage, Laundry, 24-hour front desk, Daily housekeeping, Vending machine (drinks), Lockers, Shared lounge/TV area
Capsule Room for Female
The dormitory room features air conditioning, a carpeted floor, as well as a shared bathroom boasting slippers. This dormitory room provides heating and a flat-screen TV. The unit has 1 bed.
Hotel Policies
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