“Lovely people, fantastic facilities.”

What a fantastic experience in this beautiful ryokan, south of Yamagata. The staff were exceptionally welcoming, friendly and helpful and the facilities were superb. The location is a little out of the way; Booking.com ought to ensure that descriptions explain this. Nevertheless, getting there is well worth the effort!

Everything was perfect, the room, the public areas, the dining the spa.

“Very satisfied and happy stay”

Onsen, hospitality, helpful staff, cleanliness, housekeeping

“The staff were amazing and made us feel so welcome. Thank you staff of Yusa!”

Staff were so friendly and so so hospitable.

“Perfect to relax and rest”

Wonderful hotel specially designed to rest and relax. Loved the services and the breakfast was wonderful. Also, the room was very big and comfortable.

“Relaxing, enjoyable”

Enjoyed the onsite facilities - nice lounge area, drinks to offer, meals were good, spacious rooms and great onsen! The massage I got was super as well. Overall I enjoyed my stay and thank you to the staff!

“Extraordinary experience”

We had one out of the four private outdoor onsen rooms. The onsen was running continuously and could be enjoyed at any time of the day. Food was fine, typical of what you’d expect out of a onsen hotel.

“Wouldn’t recommend wouldn’t go back”

Common area’s interesting Good onsen

“For a quiet stay out of town”

Out of town but with great amenities and free parking. Spacious rooms.

“Very nice and comfortable stay.”

Very nicely appointed public areas, comfortable stay, very friendly staff. Good breakfast. Nice onsen.

“Staycation at Yuuyu No Sato”

Wide range of food during breakfast. Refreshing Onsen Cozy place for a short vacation

Everything!

“Overall it was a good experience but the restaurant dinner set was not as good as your expect. The taste was good but it”

It is relax

“Excellent breakfast provided, nice hot spring water in the hotel and spacious room provided”

It is very clean and tidy. The room is spacious and very comfy. I love the hot spring water and sauna provided.

My family of 17 absolutely loved the place. It was beautiful and very clean. It also felt very homely since we are not allowed to wear shoes into the building (as like Asian homes). Some of my group arrived late at the ryokan and the staff received us warmly nevertheless. As hotel guests, the females can borrow a pretty yukata each, which made the whole experience complete. The breakfast spread was delicious too.

“A comfortable and family-friendly stay with spacious rooms, helpful staff, and unique touches.”

The room is spacious, well-equipped, and comfortable, with excellent family-friendly facilities that my kids thoroughly enjoyed, including the play and reading areas, and the convenience of provided parking added to a pleasant stay. Although the staff speak little English, they are extremely helpful and go out of their way to explain things in detail, making it a minor concern overall. For the first time, I experienced a hotel policy requiring guests to leave their shoes in the lobby and walk around in socks or in-room shoes, which I found to be a great idea for maintaining cleaner floors throughout the hotel.

“Beautiful decoration”

Great common area, warm and welcoming

The hotel has an amazing level of calmness and it was very easy to relax in the lounge areas and cafe. The staff were very kind and helpful and there were no TVs or random screens blaring useless noise anywhere in the public spaces. I was able to read a lot of great books snuggled up in swinging chairs, hammocks and on sofas. The free coffee and herb water (after 10 or 11am) was a great treat. The lounge wear provided was super comfortable so I bought myself a set. The gelato at the cafe was great, but get it fresh, not in a frozen takeaway cup. The cafe also had a great assortment of food which was brought out by a cute robot that tried to serve it to the big teddy bear seated at my table.

Helpful and friendly staff and amazing food. We stayed in one of the rooms with the private outdoor bath. The room was lovely, very spacious and comfortable.

The breakfast is poor, the food quality should be improved