Cumberland Hotel Worcester
2 Stockenstrom Street
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Why people book this hotel
“The people are very friendly and helpful will stay their again”
“Excellent friendly staff”
“Lovely comfortable quiet and very convenient”
“The beds were exceptionally comfortable and the room was spacious”
“Great secure parking”
“The hotel has a very safe parking space and awesome dining area as well as their…”
“I like the location of the hotel, and the staff was friendly”
“Central location, secure parking facilities”
“The guy that served us breakfast was so grumpy”
“the breakfast was ok, despite the coffee that was not a good quality”
“Staff is friendly, rooms are clean and comfortable”
Overview
Offering an outdoor pool and a restaurant, Hotel Cumberland is located in Worcester. Each room here will provide you with air conditioning. Private bathroom also comes with a hairdryer. Extras include a safety deposit box and bed linen. At Protea Hotel Cumberland you will find a fitness centre.
Traveller reviews
Venter
solo_traveller
September 15, 2025
The people are very friendly and helpful will stay their again.
Cathy
solo_traveller
September 13, 2025
“Loved the rugby atmosphere. Will be back”
Lovely comfortable quiet and very convenient. Excellent friendly staff. Great secure parking
Kariba
solo_traveller
September 13, 2025
“Not worth R1300 per night”
The room was dirty and it really needs renovations. The kettle was so dirty inside, curtains were torn, carpet was dirty with squicky floor underneath. The couch is old and dirty
Antonie
couple
August 27, 2025
N/A
Bianca
solo_traveller
August 25, 2025
Everything
Reinmar
family_with_children
August 21, 2025
“Very bad”
There is nothing to really like about the property
Shane
couple
August 20, 2025
“Outdated and in need of some serious TLC”
Not anything in particular
Welcome
solo_traveller
August 11, 2025
“Excellent service”
I like the location of the hotel, and the staff was friendly. The hotel has a very safe parking space and awesome dining area as well as their pool area. The beds were exceptionally comfortable and the room was spacious.
Comfort Shongwe
extended_group
August 4, 2025
I have stayed there many times when Im in Worcester, I used to like it, not anymore. Im very disappointed from my last visit
Joey HARWOOD
solo_traveller
August 4, 2025
Cold water
Kelly
family_with_children
July 13, 2025
The bathroom basin drain blocked
Junay
family_with_children
July 5, 2025
“The rooms need a bit of an upgrade. We had a good stay but didnt use the couches as it looked septic.”
Situated well and close to amenities.
Graham
solo_traveller
July 5, 2025
Very comfortable room
Yoliswa
family_with_children
June 28, 2025
“XXX”
Hotel carpets very dirty and visibly stained, could do with a deep claen. The guy that served us breakfast was so grumpy. It felt like he was doing us a favour. Will definitely not go back there again.
Natalie
extended_group
June 23, 2025
“Disgusting experience”
False advertising, absolutely disgusting.
Frans
solo_traveller
June 20, 2025
“Was OK but the carpets very dirty, couch in room big stains on. TV very disappointing, almost no cha”
Marion
couple
June 4, 2025
“It's ok if you don't have expectations or standards of comfort. We will not stay there in future.”
Central location, secure parking facilities. the breakfast was ok, despite the coffee that was not a good quality.
john
couple
June 3, 2025
“Presidential Suite for special birthday weekend was not great. Good for working travellers.”
The Hotel building is nicely renovated and the staff are friendly. Presidential Suite is well appointed with classic furnishings.
Charles
solo_traveller
June 1, 2025
“Excellent”
André Oberholzer
family_with_children
May 22, 2025
“Not horrible, not good.”
Staff is friendly, rooms are clean and comfortable. The hotel shows its age but its well maintained. Dinner was good but the wait is long, some dishes were not available though.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Fitness, Sauna, Fitness centre, Golf course (within 3 km), Casino, Hot tub/Jacuzzi, Bicycle rental (additional charge), Squash
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast in the room, Restaurant, Bar, Breakfast options, Special diet menus (on request), Kid meals, Kid-friendly buffet, Wine/champagne, Fruits
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Indoor fireplace, Safety deposit box, WiFi available in all areas, Facilities for disabled guests, Family rooms, Non-smoking rooms, Pets allowed, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor pool (all year), BBQ facilities, Outdoor pool, Garden, Outdoor furniture
Parking
Parking, Street parking, Parking on site, Private parking
Physical distancing
Contactless check-in/check-out, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Pool/beach towels, Swimming pool, Swimming Pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Concierge service, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Ironing service, Packed lunches, Fax/photocopying, ATM/cash machine on site, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Laundry, Dry cleaning, 24-hour front desk
Transport
Airport pick up, Airport drop off
Family Room
Providing free toiletries, this family room includes a private bathroom with a bath or a shower. This family room features a tea and coffee maker, heating, a TV with satellite channels and mountain views. The unit offers 2 beds.
Deluxe Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower. This double room has a tea and coffee maker, heating, a TV with satellite channels and mountain views. The unit has 1 bed.
Standard Double Room
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower. This double room has a tea and coffee maker, heating and a TV with satellite channels. The unit has 1 bed.
Standard King Room
Providing free toiletries, this double room includes a private bathroom with a bath. This double room features a tea and coffee maker, heating and a TV with satellite channels. The unit offers 1 bed.
Deluxe Twin Room
Offering free toiletries, this twin room includes a private bathroom with a bath or a shower. This twin room has a tea and coffee maker, heating and a TV with satellite channels. The unit has 2 beds.
Standard Twin Room
Providing free toiletries, this twin room includes a private bathroom with a bath or a shower. This twin room features a tea and coffee maker, heating and a TV with satellite channels. The unit offers 2 beds.
Suite
This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite features a tea and coffee maker, heating, a TV with satellite channels and mountain views. The unit offers 3 beds.
Standard Studio
Providing free toiletries, this studio includes a private bathroom with a bath or a shower. This studio features a tea and coffee maker, heating and a TV with satellite channels. The unit offers 1 bed.
Hotel Policies
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