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The Crystal Lodge

Hotel

4154 Village Green

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hotel

Why people book this hotel

Great location
13 mentions

Great location in Whistler with plenty of good restaurants and bars near the hot…

The location and staff were great, great food at the spaghetti Restaurant

Comfortable rooms
10 mentions

The room was very small and so narrow it felt like a corridor and never expected…

Room was spacious and well appointed

Friendly staff
9 mentions

Location, staff, pool/hot tub

Housekeeping was fantastic and so polite

Clean rooms
6 mentions

The staff were pleasant and helpful and the rooms were clean and adequate

Cleaning staff also very helpful

Pool
2 mentions

They had the childs playpen in there ready for them to sleep :) The pool was gre…

Good value
1 mentions

Good value, location excellent

Overview

This Whistler property features 6 restaurants and lounges. A sauna and an outdoor hot tub offer guest relaxation. Free Wi-Fi is offered in all guest rooms. Whistler Village Gondola is 5 minutes' walk away. A flat-screen TV is provided in each room at The Crystal Lodge. A refrigerator and tea- and coffee-making facilities are included. Guests can enjoy free local calling. A variety of dishes are featured at the on-site restaurants at Whistler Crystal Lodge and Suites. Options include steak and Italian specialties. After a long day, guests at the Crystal can relax at the on-site salon and spa, or get re-energized in the 24-hour fitness room. An outdoor heated pool is also on site. Whistler Golf Club is 3 minutes' walk away. Whistler Conference Centre is 140 m from The Crystal Lodge.

Traveller reviews

J

John

solo_traveller

June 19, 2026

8

Great location in Whistler with plenty of good restaurants and bars near the hotel

T

Tamara

couple

June 12, 2026

8

Enjoyed my stay and loved whistle

The location and staff were great, great food at the spaghetti Restaurant

B

Baylis

couple

June 12, 2026

5

Very nice stay, good staff and amenities, loud drilling noises before 7am and onwards ruined a couple mornings

Location, staff, pool/hot tub

D

Deirdre

solo_traveller

June 2, 2026

10

One night stay

The hotel itself was very cosy and its location was fantastic, right in the heart of everything. The staff were pleasant and helpful and the rooms were clean and adequate. We had just finished a road trip so had stayed in numerous hotels prior to this one and of them all the beds and pillows were the most comfortable here.

M

Michael

solo_traveller

May 31, 2026

7

Very good but would be good to know there are no breakfast facilities before hand.

The room was very small and so narrow it felt like a corridor and never expected a quality hotel to have one side of the double bed against the wall. That is something a bit awkward at home when you have a double bed in a small room, not in a nice hotel.

J

Jenny

couple

May 25, 2026

10

Wonderful from beginning to end.

Location was fabulous. Room was spacious and well appointed. Housekeeping was fantastic and so polite.. nothing was too much trouble. Would happily recommend this hotel

N

Nimi

family_with_children

May 22, 2026

9

We were with our family and enjoyed our stay.

Desk staff was wonderful. Cleaning staff also very helpful.

G

George

solo_traveller

May 17, 2026

2

Woes in Whistler

Proximity to the Village Centre

S

Susan

solo_traveller

May 15, 2026

6

The room was very small, and one side of the bed was against the wall, so I had to climb either over my partner or from the bottom of bed to get in and out of bed.

M

Marvin Zimmer

solo_traveller

May 13, 2026

8

Good value, location excellent

M

Michelle

solo_traveller

May 4, 2026

7

Ok for a stop over

Good location for a stop over. Comfortable bed

K

Kathy

couple

May 2, 2026

10

Didn’t want to leave

Location.Clean and comfortable

A

Abigail Grizelda

solo_traveller

May 2, 2026

7

The view was not half bad. Staff were pleasant. Housekeeping team was great.

N

Neha

family_with_children

May 1, 2026

9

The rooms were Spacious and there were two large bathrooms which was perfect as we were a family and an adult staying together. The kitchen was equipped with lots of cookware and plenty of utensils that were all clean. Overall the room was very clean, the beds comfy. They had the childs playpen in there ready for them to sleep :) The pool was great!

C

Cara

solo_traveller

April 25, 2026

8

One of the best hotel rooms we've ever had. So comfortable and convenient. Fantastic location, stunning views of the snow capped mountains from our balcony. Ski valet was a great service, and such an easy walk to the gondolas. Restaurants everywhere, supermarket 2 mins walk away. Comfortable bed, great shower pressure, bathrobes as soft as clouds. Plenty of space and storage. Everything you could need in the kitchenette. Staff were so helpful and lovely.

A

Ams1989

solo_traveller

April 25, 2026

10

Size of room Cleanliness Comfortable Amenities Location

G

Gillian

couple

April 21, 2026

9

Great for our overnight stay

Central location, clean and friendly.

T

Tracey

extended_group

April 20, 2026

8

Central. Convenient. Friendly staff

Central location. Everything you need in one place

J

Jerelle

solo_traveller

April 20, 2026

7

It was good but will probably try a new hotel next time!

The room had many beds which was nice, and had a full kitchen for us to cook dinner. The hotels communication was great and they were able to organize flowers and a treat for the birthday celebrant. Very central and walking distance to alot of places.

L

lauren

couple

April 20, 2026

10

Excellent location for Whistler, worth every cent we paid. We would 1000% stay here again!

Modern facilities, we had a room with a kitchenette and had everything we needed. There is a supermarket not far away so we could either cook, get takeaway or go out. Staff very helpful, room was super quiet, ski valet was a treat. Proximity to gondola is fabulous. We needed to do a lot of laundry and they had a large washing machine and dryer which were efficient and easy to use.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Visual aids: Braille, Visual aids: Tactile signs

Activities

Spa facilities, Spa/wellness packages, Fitness, Sauna, Fitness centre, Golf course (within 3 km), Fishing, Skiing, Billiards, Table tennis, Hot tub/Jacuzzi, Canoeing, Hiking, Cycling, Games room, Horse riding, Temporary art galleries, Live music/performance, Live sport events (broadcast)

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles, Baby safety gates

Food & Drink

Snack bar, Coffee house on site, Restaurant, Bar, Wine/champagne, Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Indoor fireplace, Bicycle parking, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Safety deposit box, Lift, Heating, Minimarket on site, Allergy-free room, Family rooms, Non-smoking throughout, Air conditioning

Internet

Free WiFi, WiFi, Internet services

Outdoors

Outdoor pool, Outdoor pool (all year)

Parking

Parking garage, Accessible parking, Parking on site, Private parking, Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Fence around pool, Swimming pool, Heated pool, Pool/beach towels

Reception services

Invoice provided

Safety & security

Key card access, Security alarm, Smoke alarms, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Face masks for guests available

Services

Pet basket, Pet bowls, Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (additional charge), ATM/cash machine on site, Barber/beauty shop, Business centre, Laundry, Dry cleaning, Meeting/banquet facilities, 24-hour front desk, Express check-in/check-out, Valet parking, Luggage storage, Fax/photocopying

Ski

Ski storage

Crystal Double Room with Two Double Beds

Free Wi-Fi, a flat-screen cable TV and an iPod docking station are featured in this room. A coffee machine and a fridge are included.

Max 4 guests 20 1 bedroom 1 bathroom
Deluxe King Studio with Sofa Bed

Spacious studio includes a microwave and a refrigerator.

Max 4 guests 45 1 bedroom 1 bathroom
Loft Suite Sleeps 4

Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious family room offers air conditioning, a private entrance, a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit has 2 beds.

Max 4 guests 70 1 bedroom 1 bathroom
Loft Suite Sleeps 6

This room features a bedroom in the loft and a sofa bed in the living area.

Max 6 guests 70 1 bedroom 1 bathroom
Crystal King Room

Free Wi-Fi, a flat-screen cable TV and an iPod docking station are featured in this room. A coffee machine and a fridge are included.

Max 2 guests 20 1 bedroom 1 bathroom
Crystal Single Room with One Double Bed

Free Wi-Fi, a flat-screen TV and an iPod docking station are featured in this room. A mini-refrigerator and tea and coffee-making facilities are included. An en suite bathroom is provided.

Max 2 guests 19 1 bedroom 1 bathroom
Room Selected at Check-In

Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features air conditioning, a private entrance, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 1 bed.

Max 2 guests 19 1 bedroom 1 bathroom
Deluxe One Bedroom King Suite with Kitchen

Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned quadruple room provides a flat-screen TV with streaming services, a private entrance, a minibar and a tea and coffee maker. The unit offers 2 beds.

Max 4 guests 63 1 bedroom 1 bathroom
Deluxe One Bedroom Queen Suite with Kitchen

This room contains a separate living area with sofa bed and a full kitchen.

Max 6 guests 63 1 bedroom 1 bathroom
Deluxe Queen Room with Two Queen Beds and Sofa Bed

Includes a microwave and a refrigerator.

Max 6 guests 42 1 bedroom 1 bathroom
Junior King Suite

Guests will have a special experience as this suite offers a fireplace. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This suite features a minibar, a tea and coffee maker, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit offers 2 beds.

Max 4 guests 50 1 bedroom 1 bathroom
One Bedroom With Loft Suite

Guests will have a special experience as the suite provides a fireplace. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite comprises a dining area, a flat-screen TV with streaming services a private entrance and a balcony. The unit offers 3 beds.

Max 6 guests 81 2 bedrooms 2 bathrooms
Three-Bedroom Suite

Guests will have a special experience as the suite offers a fireplace. This spacious suite consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, a private entrance, a minibar as well as mountain views. The unit offers 5 beds.

Max 8 guests 115 3 bedrooms 2 bathrooms
Two-Bedroom Suite

This suite's standout feature is the fireplace. This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite consists of a dining area, a flat-screen TV with streaming services a private entrance and a balcony. The unit has 3 beds.

Max 6 guests 106 2 bedrooms 2 bathrooms

Hotel Policies

Check-inFrom 16:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printWhen booking 9 rooms or more, an initial deposit of the first night for each room plus tax is required and is non-refundable. The remaining balance will be processed 30 days prior to arrival. If the group cancels more than 30 days prior to arrival, the initial deposit shall be forfeited. If the group cancels within 30 days of arrival, all reservations will be non-refundable. Please note that we are a dog-friendly hotel, and we accept up to two dogs at this property; any additional dogs are charged at $150 per dog per stay. Self-parking is CAD $25 plus tax per vehicle, and valet parking is CAD $30 plus tax per vehicle. Please note that guests must be 21 years of age or older to check in; over holiday weekends, guests must be 25 years of age or older to check in. (This restriction also applies during Victoria Day weekend.) A valid ID is required. Please contact the hotel for further details. When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 10, 2024, 1:29 AM

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