“Nice location but service needs improvement”

Great location , access to the beach and to diving. The reception staff were very helpful and friendly .

“The stay was disappointing overall. Food was average at best and the hotel felt old. The staff we great though and respo”

The location was excellent with access to a swimable beach.

“Serene- ocean view was worth it”

Cleanliness and the food was too yummy! The staff are friendly, especially Eunice, Elijah. Chef Isaac’s meals were so yummy and diverse. You can't lack something to love.

“Fair”

Food, but there were no varieties of vegetables

everything was superb..especially if you re a outdoor person for water sport excellent

African cuisine.

“Great place for a low key holiday”

I loved the room on the beach! The air-conditioning and fan worked a treat and the bed was comfortable. I always like that no one gets harassed on the beach as there is a cooperative, dressed in the same uniform. That means you only talk to one person and then the others leave you alone.

Overall, our stay at Turtle Bay Beach Resort in Watamu, Kenya was pleasant, with some clear highlights and one notable downside. The biggest drawback is definitely the rooms — they feel quite outdated and are in need of renovation. The furnishings and overall condition do not match the standard of the rest of the hotel. On the positive side, the food is excellent. The cuisine is varied, fresh, and truly enjoyable throughout the stay. The staff also deserve special mention — always smiling, welcoming, and very helpful, which makes a big difference in the overall experience. The common areas are extremely well maintained, and you can see the care put into keeping the surroundings beautiful. The pools are fantastic — clean, spacious, and perfect for relaxing. In general, the hotel is good and offers a nice experience, especially thanks to the service, food, and facilities. However, upgrading the rooms would significantly improve the overall quality of the stay.

“Perfect for kids! Lots to do”

Ambience

“Fantastic”

Excellent hotel situated right on the beach. The all inclusive meals and drinks was amazing

The place is being

“Idyllic location made even better by genuine warmth of staff’s hospitality.”

Breakfast superb. Particularly the fresh fruit - always top condition which is not easy in the heat Special mention for omlette making! And service out of this world.

“The location was fantastic and the staff were sp warm and friendly. We loved our stay”

Amazing staff. Welcoming and very helpful.

“Brilliant friendly beachside hotel”

Excellent beach side position. Great pool and quiet pool available. Fun nighttime entertainment. Lovely staff and excellent varied food

Adult pool was fab

I think either the beds need cleaning or spraying with some sort of bug spray or mosquito repellent as I was bitten nearly every night halfway through my stay but this just a minor issue.

“Relaxing and refreshing”

I love the two swimming pools. One exclusively for adults and quiet time. The menu was also broad to cater for different taste buds

“Certainly. Here’s a more diplomatic and concise version: ⸻ There’s a need for staff training in cultural sensitivity,”

I liked that it was at the beach front

“Great resort, will definitely be back.”

Great facilities and great food. The staff are exceptional and keen to help. The environment is calm and serene.

“Great resort, will definitely be back.”

Great facilities and great food. The staff are exceptional and keen to help. The environment is calm and serene.