“OK but could be so much better”

The communication was good, the bed was cosy and comfortable. In summer this would be a very pleasant place to stay with a little waterfall in the patio area. We enjoyed our cold, wet weekend but it could have been better. It's a short drive up the hill from the bridge near the bakery.

“Peaceful!”

Such a comfortable stay!! Spa was amazing!! Amenities fantastic! Such a peaceful environment! We loved it and will be back!!

The staff are amazing great communication. The cleaning staff are so happy and willing to make the trip the most relaxing. The owners are so beautiful and sweet

We loved the water garden cottage, there was such a cosy and inviting feel with everything you could need. Rochelle made the stay lovely with little touches that were so thoughtful. We can't wait for our next visit!

Very romantic and great location

“Easily get away and be completely comfortable”

Beautiful, cosy, isolated, well stocked.

“Great stay. Hosts were very helpful”

Location and cottage set up

“Incredible place to stay but missing a few important expectations”

The property itself was spectacular. Great location, just off the Main Street and attractions, the spa outside was incredible and the decor was beautiful. Absolutely loved the place and the fact they supplied some eggs and bread was great.

Everything, could not fault anything.

Hot tub, amazing location, wildlife

The location is amazing

“Give this one a miss”

There was absolutely nothing we liked about the cottage.

“Lovely little cottage, cosy and warm and close to town for all your needs while.”

spa and privacy around the cottage was good. location to town also close.

“Quiet and good location”

Quiet, good location, had just about everything you need

Cozy atmosphere, clean and relaxing

“A lovely relaxing romantic getaway.”

Loved the privacy. LOVED the dressing gowns (they were so soft). Nice hot tub.

“Amazing location”

Great location

The inside of the cottage was very cute and cosy, lots of facilities.

“Excellent little place, quiet and well stocked up on food and supplies”

Well stocked Fridge with lots of supplies, full range of tea bags and a bonus bottle of wine and chocolates - happy days. Nice quiet location, with lovely running little stream. Hot tub fantastic

Dear Management Team, I am writing to express my disappointment regarding my recent stay at Forget Me Not Cottages, Warburton, on Saturday. I specifically booked for a cottage that included a private spa, as this was an important part of our stay. Unfortunately, when we arrived, the spa water was not clean and had a very strong, unpleasant smell. Due to hygiene concerns and fear of possible skin reactions or allergies, we were unable to use the spa at all. This was extremely disappointing, especially considering we paid specifically for this facility. Additionally, there were several service-related issues during our stay: • There was no staff available on-site • No Wi-Fi was provided • There was no clear signage for reception, and we could not locate it • The only contact number provided was an emergency number, which we did not feel comfortable calling for a non-emergency issue As a result, we had no way to report the spa issue during our stay or seek assistance at the time. While the location itself was pleasant, the condition of the spa and the lack of support significantly affected our experience. This was not what we expected from a property of this standard, and it left us quite dissatisfied. I would appreciate it if you could look into this matter and consider a refund or appropriate compensation for the unused private spa. A goodwill gesture would also help restore our confidence in your accommodation, and we would consider returning in the future. I look forward to your response and hope this matter can be resolved amicably. Kind regards, Sonia