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Surfeel Hotel Wakkanai

Ryokan

Kaiun 1-2-2

hotel
hotel

Why people book this hotel

Great location
9 mentions

Location

Lovely hotel, great staff, nice breakfast and location ideal for ferry and train

Comfortable rooms
9 mentions

I had specific requirements for my room when booking, and they did an excellent …

Spacious room, good parking and walkable to the town

Friendly staff
6 mentions

The staff were outstanding

Friendly staff

Breakfast available
5 mentions

Breakfast was excellent, with lots of local specialties

The breakfast also had a large buffet, though this is only available on weekends

Good value
3 mentions

Food in the restaurant was good and reasonably priced too

The price in winter was also exceptionally cheap for this caliber of hotel

Clean rooms
2 mentions

The room was spacious, clean, and I loved having a view of the sea

Everything clean and new

Overview

Ideally located just a 3-minute walk from JR Wakkanai Station, this hotel features a wide range of services and facilities like a concierge desk, currency exchange and massages. Free WiFi and free parking are available for guests’ convenience. All room are fitted with a large window that brings lots of sunlight. In-room facilities include air conditioning, a flat-screen TV and a fridge. Guests can make tea using an electric kettle and tea bags. Surfeel Hotel Wakkanai provides 24-hour front desk services and free luggage storage. Drinks vending machines and coin launderette are available on site, and room services can be requested. The hotel is a 10-minute drive to Cape Noshappu and a 40-minute drive to Cape Soya. Wakkanai Airport is a 30-minute drive away. Marine restaurant offers Western dishes, while traditional Japanese dishes can be savoured at an-non restaurant. Guests can also enjoy Teppanyaki grills at Hamanasu.

Traveller reviews

L

LZST

solo_traveller

June 15, 2026

8

Location

C

Colin

solo_traveller

June 12, 2026

10

Great stay in Wakkanai

Lovely hotel, great staff, nice breakfast and location ideal for ferry and train.

C

Colin

solo_traveller

May 29, 2026

9

Great hotel with even better staff

The staff were outstanding. I had specific requirements for my room when booking, and they did an excellent job in fulfilling them. The room was spacious, clean, and I loved having a view of the sea. Food in the restaurant was good and reasonably priced too. I was impressed enough that I've booked with them again for my next visit to Wakkanai.

E

Emma

solo_traveller

May 22, 2026

8

Good base for exploring Wakkanai

Spacious room, good parking and walkable to the town. Friendly staff

J

Johannes

solo_traveller

May 18, 2026

9

Top floor is nice

M

Mari

couple

May 15, 2026

10

Great place to enjoy the beauty & flavors of Wakkanai in comfort.

Large beautiful room with view of the ocean. Everything clean and new. Lobby was large and inviting. Breakfast was excellent, with lots of local specialties. Hotel is close to restaurants — we ate dinner at a nearby izakaya. Good location for visiting local sights.

G

Gavin

couple

March 15, 2026

10

Best view and the take away breakfast was amazing

The view

T

Timm

solo_traveller

February 26, 2026

9

It is a very grand Hotel, even with a wedding venue and multiple restaurants. The lobby also sells this feel. The room was totally fine, except the odd bit of wear on some furniture. The breakfast also had a large buffet, though this is only available on weekends. But the smaller buffet on weekdays is also large enough to have something for everyone. The location is very nice, only about 3-5 minutes from Wakkanai Station, almost directly on the sea. The price in winter was also exceptionally cheap for this caliber of hotel.

T

Trudi

couple

January 31, 2026

9

Close to the trainbststion with great views, food and s generally great vibe.

J

John

couple

January 10, 2026

10

Memorable experience.

Great view of harbour.

C

Cheang

extended_group

December 25, 2025

3

Good sea view

J

Jane

family_with_children

December 16, 2025

10

Hotel with beautiful view

Beautiful view. Excellent breakfast. Room size quite big

Z

Zihua

couple

December 4, 2025

9

The check out time is too early.

A

Agnieszka

extended_group

December 3, 2025

10

Very great bar the top of the hotel!

The excellent sea view and Bartender!

P

Paul

couple

October 27, 2025

9

Large comfortable room. Friendly, helpful staff.

This is a very smart hotel. The kind that makes me feel a bit out of place. The room was huge with a view over Wakkanai. It was very close to the station, which has a convenience store. The restaurant looked good, but we didn't try it. Only one minor let down: the shower wasn't as good as everywhere else we've stayed in the last week of travelling. Even so, highly recommended if you want a large comfortable room in Wakkanai. Oh, very nice staff even though my Japanese is very bad.

C

Chrisilla Kit Man

couple

October 12, 2025

8

house keeping service really good

P

Po Shan

family_with_children

August 15, 2025

9

The room is spacious.

L

Luca Pierre

solo_traveller

July 1, 2025

8

Nice view. Close to the train station, local swimming pool. Friendly staff able to resolve all your needs.

Y

Young

solo_traveller

June 2, 2025

10

Great Hotel in a Great Location.

Great Location, near to the Ferry Terminal and to the Railway station, i.e. within 10mins of walking distance. It is also central to lots of good restaurants in the town area. Lovely big rooms and I was lucky to have one that faces the Breakwater Dome and Ferry Terminal, so it was nice to see the ferries coming in and leaving.

J

Jasmaine

couple

April 26, 2025

7

Northernmost hotel in Wakkanai

Location is near the attractions and lots of restaurants around. Though usually need to travel there by car rental. I liked the toilet and shower in same room and quite large. The duvet was.soft and comfortable. Car park is free and just outside the hotel. The breakwater attractions is just next to hotel.and you can shoot.sunrise at 4ish in the morning. There is a McDonald's closeby operating from 7am which is what i need for breakfast instead of a high price of 2500jpy per pax.

Facilities

Activities

Massage

Food & Drink

Restaurant, Bar, Breakfast options

General

WiFi available in all areas, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Chapel/shrine, Heating, Lift, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Parking

Parking on site, Private parking, Accessible parking, Parking, Free parking

Services

Laundry, 24-hour front desk, Room service, Meeting/banquet facilities, Currency exchange, Fax/photocopying, Luggage storage, Concierge service, Trouser press, Vending machine (drinks), Daily housekeeping

Japanese-Style Room

The spacious family room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The unit has 4 futons.

Max 4 guests 43 1 bedroom 1 bathroom
Double Room - Non-Smoking

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a seating area with a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle, as well as a carpeted floor. The unit offers 1 bed.

Max 2 guests 19 1 bedroom 1 bathroom
Triple Room - Non-Smoking

Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room is air-conditioned and has a seating area with a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle, as well as a carpeted floor. The unit has 3 beds.

Max 3 guests 25 1 bedroom 1 bathroom
Standard Twin Room - Non-Smoking

Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room is air-conditioned and has a seating area with a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle, as well as a carpeted floor. The unit has 2 beds.

Max 2 guests 25 1 bedroom 1 bathroom
Twin Room with Sea View

Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as sea views. The unit offers 2 beds.

Max 2 guests 27 1 bedroom 1 bathroom
Twin Room with Sea View - Non-Smoking

Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as sea views. The unit has 2 beds.

Max 2 guests 27 1 bedroom 1 bathroom
Crown Suite with Sea View - Non-Smoking

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV, a seating area, a wardrobe, a safe deposit box as well as sea views. The unit has 2 beds.

Max 2 guests 54 1 bedroom 1 bathroom
Single Room - Non-Smoking

Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This single room is air-conditioned and has a seating area with a flat-screen TV, a wardrobe, a safe deposit box, an electric kettle, as well as a carpeted floor. The unit has 1 bed.

Max 1 guests 19 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 13:00 to 23:30
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 10:20 AM

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