NH Canciller Ayala Vitoria
Ramón y Cajal, 5
View on map and nearby hotels
10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“A nice hotel in a good location overlooking a park, with 5-10 minutes walk to th…”
“Great location, tasty breakfast”
“Very good welcome from staff”
“Helpful receptionists who recommended restaurants”
“I was allocated a room which ticked all the boxes I had requested for a room hig…”
“the view from the room was great and the room was nice”
“Great location and breakfasts”
“The breakfast was good quality and plentiful with good options”
“Convenient clean happy staff good breakfast”
“Very clean and good location”
“Especially my friend at the front desk who helped me park my motorbike whole the…”
“The receptionist who found us a parking space in the garage was excellent”
Overview
NH Canciller Ayala Vitoria has an ideal setting in the heart of Vitoria. It offers stylish rooms with flat-screen TVs, free Wi-Fi and a minibar. The hotel is set in front of Florida Park and offers views of Vitoria Cathedral and the Basque Parliament. At the other side of the park is the Virgen Blanca square and the city’s Medieval old town. Rooms at the Canciller Ayala Vitoria are spacious and elegant, with parquet floors and a free safety deposit box. The hotel’s Quejana restaurant serves a buffet breakfast and a selection of typical Basque cuisine. There is also a cafeteria offering a variety of snacks. The 24-hour reception offers room service. The NH Canciller Ayala Vitoria features spacious meeting rooms for events or conferences.
Traveller reviews
Tony
couple
June 20, 2026
“Very pleasant stay, pleased to return.”
Very good welcome from staff. We have stayed at hotel before and were made to feel like old friends returning.
michael
solo_traveller
June 16, 2026
A nice hotel in a good location overlooking a park, with 5-10 minutes walk to the centre of the city. Helpful receptionists who recommended restaurants. I was allocated a room which ticked all the boxes I had requested for a room high up at the back of the hotel, not too close to the lift.
Christopher
family_with_children
June 16, 2026
“lovely staff, great place but awful bed”
the view from the room was great and the room was nice
Marta
couple
June 15, 2026
Great location, tasty breakfast.
David
solo_traveller
June 7, 2026
Convenient clean happy staff good breakfast
Nick
solo_traveller
May 31, 2026
“Veryw and welcome and great staff. Breakfast also very good.”
Several staff were exceptional! Especially my friend at the front desk who helped me park my motorbike whole the garage was full and the blonde girl at the bar. But everybody Inuad contact with was way above average. And I travel a lot. Room is a bit outdated but nothing what a new couch and some fresh paint cant fix. Very good location to access the city by foot.
Gordon
solo_traveller
May 25, 2026
“Great location”
Great location and breakfasts. Very friendly and helpful staff.
Nancy
couple
April 30, 2026
Very clean and good location. Very good mattress. Lovely staff
Andrew
couple
April 27, 2026
location
Tim
solo_traveller
April 7, 2026
The hotel was well placed closed to town centre, the room was clean and comfortable. The breakfast was good quality and plentiful with good options. The staff were all very friendly and helpful.
JOHN
couple
April 1, 2026
Super location.What a beautiful city. It deserves a longer stay. We always look for NH hotels when travelling in Spain, and this hotel lives up to the level expected.
Ashley
couple
March 29, 2026
The receptionist who found us a parking space in the garage was excellent!
Claire
couple
March 25, 2026
“Great location to see old town and perfect for the dog”
Location Breakfast Staff are happy Great view from room
Adrian
couple
January 25, 2026
“A good overnight hotel!”
Location
gillian
couple
January 19, 2026
Good location friendly staff breakfast very good
Giedre
solo_traveller
January 19, 2026
“No parking but lovely staff”
Beautiful view, large room, great service and friendly staff
Peter
solo_traveller
January 17, 2026
Excellent hotel with safe and secure underground parking but you do need to pre book it.
SUSAN
couple
January 12, 2026
Room and location.
Carla
family_with_children
January 7, 2026
“I like NH hotel”
The hotel is nice, the room has a decent size and clean, the staff were very helpful, we had a problem with our room which was quickly resolved, breakfast was very good as usual at NH.
Christopher
couple
December 23, 2025
“A great stay in a wonderful city.”
Great location in the centre of a wonderful city. Very clean and the staff were helpful and friendly.Dog friendly and secure underground car parking which we needed. The bar was great as could eat there as well. Thanks.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink
Activities
Golf course (within 3 km)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Restaurant, Bar, Breakfast in the room, Snack bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Non-smoking throughout, Air conditioning, WiFi available in all areas, Lift, Safety deposit box, Soundproof rooms, Heating, Facilities for disabled guests, Family rooms, Pets allowed, Non-smoking rooms
Internet
Internet services, WiFi, Free WiFi
Parking
Private parking, Parking, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Ironing service, 24-hour front desk, Business centre, Babysitting/child services, Laundry, Room service, Meeting/banquet facilities, Concierge service, Trouser press, Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage, Tour desk
Family Adjoining Room (2 Adults + 2 Children)
The family room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 4 beds.
Family Adjoining Room (3 Adults + 1 Child)
The family room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 4 beds.
Standard Double or Twin Room with Extra Bed
Featuring free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
Standard Double or Twin Room with Extra bed (2 Adults + 1 Child)
Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned family room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
New Style Standard Room
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
New Style Standard Room with Extra Bed
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
New Style Standard Room with Extra Bed (2 Adults + 1 Child)
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
New Style Standard Room with View
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
New Style Standard Room with View and Extra Bed
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
New Style Standard Room with View and Extra Bed (2 Adults + 1 Child)
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
New Style Superior Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Standard Double or Twin Room
This modern, air-conditioned room features flat-screen satellite TV, a pillow menu, minibar and a private bathroom. It is possible to put an extra bed in this room type. Please reserve this directly with the hotel.
Superior Double or Twin Room
This modern, air-conditioned room features flat-screen satellite TV, a pillow menu, minibar and a private bathroom. This room also comes with a seating area and a balcony.
Standard Double or Twin Room with View with Extra Bed
Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
Standard Double or Twin Room with View
The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
Standard Double or Twin Room with View with Extra Bed (2 Adults + 1 Child)
Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
Junior Suite with Balcony
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with city views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 2 beds.
Junior Suite with Balcony and Extra Bed (2 Adults + 1 Child)
The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. Featuring a terrace with city views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 3 beds.
New Style Suite with Terrace and View
The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with city views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.
Hotel Policies
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