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Chalet Stern

Chalet

Rosskopf 16

hotel
hotel

Why people book this hotel

Friendly staff
4 mentions

All the staff, smiling and available, contributed to a high-quality experience

A cosy and romantic place with very friendly and nice staff, delicious food and …

Clean rooms
2 mentions

I would also like to salute the staff in general, including the cleaning ladies,…

The view from the room was unforgettable and the whole chalet was perfectly clea…

Comfortable rooms
2 mentions

We found a warmth welcome, and the room this time was as excellent and private a…

Great location
1 mentions

The location is simply magnificent and the beauty of the site can only be praise…

Good value
1 mentions

It is a real hidden star chef who officiates in your kitchen, the dishes were de…

Breakfast available
1 mentions

The breakfast had also a great variety of foods

Overview

Boasting garden views, Chalet Stern features accommodation with balcony, around 40 km from Novacella Abbey. Featuring luggage storage space, this property also provides guests with an outdoor fireplace. The accommodation offers a sauna, hot tub, traditional restaurant and free WiFi. The chalet provides guests with a terrace, mountain views, a seating area, satellite flat-screen TV, a fully equipped kitchen with a dishwasher and an oven, and a private bathroom with hot tub and bathrobes. A microwave, a fridge and stovetop are also offered, as well as a coffee machine and a kettle. Additional in-room amenities include wine or champagne, fruits and chocolates or cookies. There is a coffee shop, and packed lunches are also available. A variety of wellness packages are available for guests to get rejuvenated in-house. Sightseeing tours are available within easy reach of the property. Skiing and cycling can be enjoyed nearby, while a bicycle rental service, ski-to-door access and ski storage space are also available on-site. Train Station Bressanone is 43 km from the chalet, while Cathedral of Bressanone is 44 km from the property. The nearest airport is Innsbruck, 67 km from Chalet Stern, and the property offers a paid airport shuttle service.

Traveller reviews

H

HELAL

couple

June 8, 2025

10

One of the best stays

The small details of the facility made it perfect, it is well build, well maintained and well managed! Keep the good work up Tom :)

N

Nadège

couple

December 29, 2024

10

« Perfect »

I would like to express my gratitude and congratulations for the exceptional quality of my stay at your establishment. The location is simply magnificent and the beauty of the site can only be praised. A big thank you to Thomas, the manager, for his unrivaled kindness and constant attention. He made our stay even more enjoyable, by demonstrating remarkable professionalism. All the staff, smiling and available, contributed to a high-quality experience. The additional gestures of kindness really made the difference and were very much appreciated. I cannot ignore the incredible quality of the restaurant. It is a real hidden star chef who officiates in your kitchen, the dishes were delicious, refined and worthy of the greatest tables. Although our arrival was tarnished by a storm, Thomas was able to manage everything with great mastery. We had the opportunity to enjoy a sumptuous apartment in the city, which perfectly compensated for the weather conditions. The stay was truly memorable, not only thanks to the quality of the services, but also to the little touches and gifts that made our experience even more unique. And what can I say about Thomas' Schnapps, a treat! I would also like to salute the staff in general, including the cleaning ladies, who were adorable, smiling and welcoming, giving the impression of feeling at home. Their kindness was a real ray of sunshine. Even if I am tempted to keep this place a secret, it seems important to me to underline all the quality and attention you put into making each stay an exceptional moment. Thank you to Thomas and his entire team for making this stay unforgettable

M

Mezei

couple

October 31, 2023

10

Perfect

Everything was just awesome. A cosy and romantic place with very friendly and nice staff, delicious food and many things handmade. The view from the room was unforgettable and the whole chalet was perfectly clean. They even remembered that my husband had birthday and they brought him a surprise too. The breakfast had also a great variety of foods. Everything was delicious. The cocktails were also perfectly made. The restaurant has a nice cosy atmosphere. We would absolutely love to visit again one day.

M

Magdalena

couple

August 8, 2023

10

heaven on earth 🩵

the interior and exterior, the food, the wellness area, the host, the region, just everything <3

A

Anganie

couple

March 1, 2023

10

It is everything you might expect it to be and more

Tom and his team are incredible. We were there already in December 2021 and felt so cosy and looked after that decided to repeat experience this last week. Tom and his team helped us making it to the Chalet even though access was already much restricted given the late we arrived. We found a warmth welcome, and the room this time was as excellent and private as the one in our last time. Same top quality in the practical and luxurious settings of the room and facilities, same top quality in the briefing and sorting of our questions, same high-top quality in every recipe that we tried on his restaurant. His team always was timely and efficient, they were as friendly as professional. We were delighted with most of the handmade products that they had to offer to us. In addition, everyone in the sky stores and cable cars knows and appreciates Tom, and therefore are always keen to help to us as feeling welcome and sorted. That is an unexpected but great extra to consider.

Facilities

Activities

Sauna, Skiing, Spa and wellness centre, Hot tub/Jacuzzi, Hiking, Cycling, Spa facilities, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Fitness/spa locker rooms, Walking tours, Bike tours

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Board games/puzzles

Food & Drink

Kid meals, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Breakfast in the room, Restaurant, Bar, Breakfast options

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Allergy-free room, Safety deposit box, WiFi available in all areas, Non-smoking rooms, Family rooms, Soundproof rooms, Non-smoking throughout, Designated smoking area, Heating, Bicycle parking, Indoor fireplace

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor furniture, Picnic area, Outdoor fireplace, Garden, Terrace, BBQ facilities, Sun terrace

Parking

Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Sun loungers or beach chairs, Sun umbrellas

Reception services

Invoice provided

Safety & security

Key access, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property, Face masks for guests available

Self check-in

Check-in kiosk in the lobby

Services

Shuttle service, Pet bowls, Room service, Meeting/banquet facilities, Airport shuttle, Laundry, Express check-in/check-out, Ironing service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Lockers, Daily housekeeping, Grocery deliveries, Packed lunches, Tour desk, Fax/photocopying, Luggage storage

Ski

Ski storage, Ski school, Ski-to-door access

Transport

Public transport tickets

Hotel Policies

Check-inFrom 14:00 to 16:00
Check-outFrom 08:00 until 10:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 5:47 AM

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