Hotel El Ciervo
General Korner 241
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Near restaurants”
“Location good, hotel in general was tired and dated”
“Staff were excellent and did their best to accommodate the language gap”
“Beautiful location, friendly staff, old charming authentic building”
“Comfortable lounge”
“the room was not spacious with three, but beautifully decorated and really warm,…”
“Unfortunately no coffee was available in our breakfast”
“the breakfast was really well catered”
“With parking”
“Lovely pool and views of the volcano and a great terrace to sit on with a coffee”
Overview
Featuring a garden with a swimming pool, Hotel El Ciervo offers rooms with free Wi-Fi and cable TV only 20 metres from Villarrica Lake. Breakfast is provided and there is a restaurant. Downtown Villarrica is 300 metres away. Decorated in pastel hues, rooms at Hotel El Ciervo are fitted with stylish furnishing. All of them have heating and some rooms boast fireplaces. A breakfast with fresh ingredients, homemade bread and "kuchen" is served daily. International dishes can be ordered at the property’s restaurant, and drinks from the bar can be enjoyed in the garden. In summer, guests can relax by the pool overlooking Villarrica Volcano. There's a nearby nautical club where they can practice water sports. They can also enjoy themselves reading a book from the library in the lobby, which features a fireplace. Hotel El Ciervo is 80 km from Temuco.
Traveller reviews
Marilia
couple
April 4, 2025
Good stay In villarica. Unfortunately no coffee was available in our breakfast. With parking. Near restaurants.
Lisa
couple
February 11, 2025
Location good, hotel in general was tired and dated.
John
couple
February 11, 2025
“Would definitely recommend.”
Staff were excellent and did their best to accommodate the language gap. Location is within a few minutes walk to shops and restaurants and a short stroll to the lakeside.
Simon
couple
February 26, 2024
Gorgeous place in a great location. Lovely pool and views of the volcano and a great terrace to sit on with a coffee
Mark Perriton
solo_traveller
February 27, 2023
Comfortable lounge.
Ronald
couple
December 12, 2022
“Great location to stay, recommend!!!”
Beautiful location, friendly staff, old charming authentic building.
tanja
family_with_children
August 16, 2022
“don't hesitate: you will be happy”
the breakfast was really well catered. the room was not spacious with three, but beautifully decorated and really warm, loved that. also very nice we could sit by the always burning fireplace.
Thijs Schaap
couple
April 20, 2022
The staff was outstanding and very friendly.
Pablo
couple
March 10, 2022
“fair”
The location
PATRICIO
couple
December 9, 2021
“Recomendable”
Ubiacion y piscina
Facilities
Activities
Beach
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options, Kid meals, Wine/champagne, Fruits, Restaurant, Bar, Breakfast in the room, Special diet menus (on request)
Food & drink safety
Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Indoor fireplace, Non-smoking throughout, Designated smoking area, Safety deposit box, Heating, Facilities for disabled guests, Family rooms, Non-smoking rooms, Pets allowed
Internet
WiFi, Internet services, Free WiFi
Outdoors
Sun terrace, Outdoor pool (seasonal), Outdoor pool, Garden, Terrace, Outdoor furniture
Parking
Parking on site, Private parking, Parking, Free parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Plunge pool, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming pool, Swimming Pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Key access, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Pet bowls, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Private check-in/check-out, Shared lounge/TV area, Daily housekeeping, 24-hour front desk, Room service, Meeting/banquet facilities, Business centre, Laundry, Dry cleaning, Ironing service
Family Room
This family room's special feature is the pool with a view. Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, executive lounge access, a seating area as well as an inner courtyard view. The unit offers 4 beds.
Standard Double Room
Features heating, cable TV and private bathroom.
Suite - Main Building
Spacious room featuring king size bed, garden and lake views, heating, fireplace, cable TV and private bathroom.
Superior room - Main Building
Bright and spacious, this room features heating, cable TV, garden and lake views, and private bathroom.
Standard Twin Room
The pool with a view is the standout feature of this twin room. Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, executive lounge access, a seating area as well as an inner courtyard view. The unit has 2 beds.
Hotel Policies
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