Hotel Puerta del Sur
Los Lingues 950
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Why people book this hotel
“Beautiful views and pool area, helpful staff, walking distance to the city centr…”
“Beautiful gardens and location”
“Breakfast is delicious, and the staff are friendly and attentive throughout our …”
“The staff were very friendly and helpful”
“The rooms were large with great views”
“Beautiful location, very quiet”
“The rooms were comfy for the whole family, breakfast was delicious”
“The breakfast was OK for me, but the staff was really kind and got me boiled egg…”
“Great pool and gym”
“Good pool and childrens climbing frame”
“Room was clean and the beds comfy”
Overview
An outdoor swimming pool, elegant rooms can be enjoyed 8 blocks from downtown Valdivia. Wi-Fi is free. Rooms at Puerta del Sur are equipped with flat-screen TVs. They feature pale pink carpeted floors and upholstered chairs in warm shades. All rooms have modern, marbled bathrooms with baths. Baby cots are available and have no cost. A full buffet breakfast with fresh juices and regional jams can be enjoyed in the restaurant, with plenty of light and outside views. The Pacific coast is 13 km from the hotel. The tour desk can arrange shuttles to the airport, 28 km away. Private parking is free.
Traveller reviews
Margarita
extended_group
January 19, 2026
“Beautiful Hotel, Amazing Views, Excellent Food”
A large, beautiful hotel on Teja Island in Valdivia with stunning natural views. The atmosphere is warm and welcoming. The small restaurant is excellent, with a lovely terrace, and the bartender prepares drinks with real passion. Breakfast is delicious, and the staff are friendly and attentive throughout our stay.
Gricelda
solo_traveller
January 11, 2026
“Overpriced suites and service”
The beautiful Nature
David
solo_traveller
January 2, 2026
Beautiful views and pool area, helpful staff, walking distance to the city centre
Juliet
family_with_children
December 29, 2025
Beautiful gardens and location. Great pool and gym. Easy to get to local attractions. The rooms were large with great views..
Gweneth
family_with_children
December 28, 2025
This is a fantastic hotel. Beautiful location, very quiet. Wonderful views.
Anita
couple
November 20, 2025
“Peaceful place to stay so close to the city centre”
What a great place to stay, so close to the centre you could walk in but it felt like being in the countryside. Lovely garden and a dock on the river, all very peaceful. The staff were very friendly and helpful.
Lainie
family_with_children
August 10, 2025
“Clean, great breakfast and lively views”
The beautiful views
Catherine
couple
March 10, 2025
“Spacious rooms with access to lovely grounds on the riverfront.”
Spacious rooms overlooking marshes toward the river, with well-maintained grounds. It's a well-run hotel, and has good service, as well as easy to access parking.
Maria Fernanda
family_with_children
February 20, 2025
“Peaceful stay in a wonderful nature filled environment”
This hotel is all about the location, near the wetlands of Valdivia. Beautiful location filled with nature, and gorgeous views from the moment you set foot in the building. It's a bit far from the city center, but this lovely environment is certainly worth the time. The rooms were comfy for the whole family, breakfast was delicious. We ate at the restaurant and terrace and both were great experiences - at night in the terrace the bar even had marshmallows for the kids to roast. Staff was super nice. Overall a great place to stay and enjoy vacations.
Ximena
family_with_children
February 18, 2025
The views and the location
Lisa
couple
February 4, 2025
Location and hotel grounds were lovely.
BARRY
couple
January 15, 2025
“this is our second stay in 4 years and is an excellent choice”
an oasis of calm in large grounds with a small dock onto the river. Good pool and childrens climbing frame. Outstanding staff, good food
Tomas
couple
January 14, 2025
“Nice hotel with beautiful nature.”
Amenities were nice, hot tubs, views etc.
loes
couple
October 7, 2024
“Amazing and so restful”
The peaceful environment the food at the restaurant was amazing
Pedro
family_with_children
May 19, 2024
“Disappointed, didn’t match the information on the website”
The location
Lucia
family_with_children
April 5, 2024
Beautiful gardens surrounded by nature. Staff was great and the room was very comfortable
Herman
couple
March 23, 2024
“I will definitely recommended it to family and friends.”
Very confortable bed and good size bathroom. Beautiful view and seating.
Sanaz
couple
February 21, 2024
The breakfast was OK for me, but the staff was really kind and got me boiled eggs even though it wasnt in the buffé. Room was clean and the beds comfy.
Angela
extended_group
February 6, 2024
“Nothing special.”
The comforter on the bed.
Jose Francisco
family_with_children
January 30, 2024
Incredible location and view.
Facilities
Activities
Sauna, Fitness centre, Games room, Children's playground, Hot tub/Jacuzzi, Public Bath, Spa lounge/relaxation area, Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Breakfast options, Special diet menus (on request), Snack bar, Bar
Food & drink safety
Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
General
Indoor fireplace, WiFi available in all areas, Non-smoking rooms, Family rooms, Lift, Safety deposit box, Heating, Non-smoking throughout, Designated smoking area
Internet
WiFi, Internet services, Free WiFi
Outdoors
Outdoor furniture, Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (seasonal)
Parking
Parking on site, Private parking, Parking, Free parking, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Pool with view, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Swimming Pool, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Airport shuttle, Meeting/banquet facilities, 24-hour front desk, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Grocery deliveries, Fax/photocopying, Luggage storage, Tour desk
Transport
Airport pick up, Airport drop off
Double Room with Terrace
This double room features a pool with a view. The spacious double room features a coffee machine, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Standard Double Room
The double room is equipped with a coffee machine, a wardrobe, a safe deposit box as well as tumble dryer. The unit offers 1 bed.
Superior Double Room
Features either a king size bed or 2 queen beds. It affords river views.
Superior Twin Room
This twin room's special feature is the pool with a view. The spacious twin room provides a coffee machine, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Twin Room with Terrace
The pool with a view is a top feature of this twin room. The spacious twin room features a minibar, a coffee machine, as well as a private bathroom boasting a bath and a shower. Featuring a terrace, this twin room also provides a dining area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Junior Suite
The pool with a view is a top feature of this suite. The suite features a coffee machine, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with streaming services. The unit has 2 beds.
Junior Suite
This suite provides a pool with a view. The suite offers a coffee machine, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with streaming services.
Hotel Policies
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