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Four Points by Sheraton Urumqi

Hotel

4000 Huizhan Avenue, Midong District

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Why people book this hotel

Comfortable rooms
5 mentions

We were shocked, we thought that we had mistakenly booked an expensive room

Room was very clean & love the shower head too; looks beautiful

Clean rooms
4 mentions

It was clean and cosy

Comfortable clean rooms, great room service

Breakfast available
4 mentions

Breakfast was well laid out and adequate variety

Breakfast was so good

Friendly staff
3 mentions

but only one problem, the staff dont speaks english

Staff were generally attentive

Great location
2 mentions

From this location it’s easier to drive to all destinations, like mountains and …

Clean rooms, super comfy beds, hot shower, spacious rooms - we liked it all :) L…

Parking available
1 mentions

Overview

Situated in Ürümqi and with Urumqi Botanical Garden reachable within 9 km, Four Points by Sheraton Urumqi features concierge services, non-smoking rooms, a fitness centre, free WiFi and a restaurant. Featuring a bar, the property is located within 10 km of Shuimogou Park. The accommodation offers room service, a 24-hour front desk and luggage storage for guests. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a safety deposit box, a TV and a private bathroom with a shower. All rooms have a wardrobe. A buffet, Asian or halal breakfast is available each morning at the property. Red Mountain Park is 12 km from Four Points by Sheraton Urumqi, while Xinjiang Uygur Autonomous Region Museum is 13 km from the property. The nearest airport is Ürümqi Diwopu International Airport, 12 km from the accommodation.

Traveller reviews

M

Madina

extended_group

December 23, 2024

7

Good for a night stay

M

Madina

extended_group

December 23, 2024

8

Good

A

Alireza

solo_traveller

November 5, 2024

8

It was clean and cosy

G

gaurav

solo_traveller

November 1, 2024

8

Property Lives upto its expectation.

Breakfast was well laid out and adequate variety. The property campus is huge and is great .

A

Ana

couple

October 28, 2024

10

Super ! but only one problem, the staff dont speaks english. it was big problem. no one dont knows english.

A

ana

family_with_children

October 25, 2024

10

it was good everything. only one thing is very very bad : nobody knows english. and when you talk they smile. its not a good.

I

IZUMI

family_with_children

October 19, 2024

10

Breakfast was so good.

P

Paolo Gabriele

family_with_children

October 11, 2024

10

Happy to come back to this hotel again :)

Great choice for those who travel by car - no need to stay in a busy city center. From this location it’s easier to drive to all destinations, like mountains and valleys. Comfortable clean rooms, great room service.

P

Paolo Gabriele

family_with_children

October 11, 2024

10

Great choice to stay in Urumqi, away from hustle and bustle of the city center.

Clean rooms, super comfy beds, hot shower, spacious rooms - we liked it all :) Location is good, and there is a spacious parking 👍👍👍

Y

YC Wee

couple

August 11, 2024

7

Overpriced for a Four Points, LOUSY FOOD CHOICES

Dining establishments were sub-par. Firstly, the beer bistro on the ground floor was closed. Instead, there was a 3rd-party barbeque establishment outdoors, which was full of mosquitoes and other insects. Second, the Chinese restaurant did not have many dishes which were on the menu - we tried to order 3 dishes, and all 3 dishes were not available ("ingredients out of season", which was not plausible, since the menu was on a tablet - they could have easily updated the menu). We left and went to a nearby mall for dinner.

J

Jackie

couple

August 3, 2024

10

Recommendations for this hotel - staff were friendly.

All of it was a lovely hotel

O

Oralbayeva

extended_group

November 19, 2023

1

👎🏻👎🏻👎🏻 Contact eme asap! I’m very disappointed that they took an additional 1500 yuan as a deposit, and most importantly, without warning! We were shocked, we thought that we had mistakenly booked an expensive room. It’s good that the taxi driver helped us figure it out and explained to us what they didn’t do at the reception! We were assured that the money would be returned in 3 days, but a week has passed and they still have not returned it. Now I read a review from a guest named Maxim, even after a month he did not get his money back. They don’t respond to emails, so how can we get our money back now? Today we are going to Urumqi again, and we may have to call the police for investigations. It took 5 seconds to withdraw money from my card, but why is it so difficult and time consuming to return it?👎🏻👎🏻👎🏻

S

Si(Simon)

solo_traveller

October 27, 2023

10

Very good hotel in the middle of nowhere! Urumqi 1st tour

Very good hotel in the middle of nowhere! Breakfast isn't included but you can pay an additional fee for that. From 7:00--10:30 that's the breakfast time. Notice that in Urumqi, the time is technically 2 hours behind Beijing Time because it's still dark until around 8:20AM. And the regime of working hours is 10:00 instead of 9:30am then it ends at 18:00 instead of 17:30. The hotel also has a gym on the 3rd floor; you can definitely workout during your feel time. Free water is provided everyday while staying there. Mostly importantly, check in wasn't difficult during midnight for me. Room was very clean & love the shower head too; looks beautiful!

J

Jan

solo_traveller

September 19, 2023

8

Pretty good, but the bathroom odour is odd for a brand new hotel

Overall comfortable and busy hotel in the northern Urumqi outskirts. Nice breakfast buffet and evening dinner. Staff were generally attentive. All good apart from a smelly bathroom.

S

Sophie

couple

September 9, 2023

10

Love it

Facilities

Activities

Fitness centre, Fitness

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Restaurant, Bar

Food & drink safety

Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking rooms, Lift, Safety deposit box, Soundproof rooms, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Physical distancing

Cashless payment available, Mobile app for room service

Reception services

Invoice provided

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources

Safety features

Staff follow all safety protocols as directed by local authorities, First aid kit available

Services

Concierge service, Daily housekeeping, Fax/photocopying, Luggage storage, Laundry, Ironing service, 24-hour front desk, Room service, Meeting/banquet facilities

Deluxe King Room with City View - High Floor

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 1 bed.

Max 3 guests 30 1 bedroom 1 bathroom
King Room

The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a TV. The unit has 1 bed.

Max 3 guests 30 1 bedroom 1 bathroom
King Room with City View - High Floor

The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Max 3 guests 30 1 bedroom 1 bathroom
King Room with Mountain View

The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle, a TV, as well as mountain views. The unit has 1 bed.

Max 3 guests 30 1 bedroom 1 bathroom
Superior King Room with City View

The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 1 bed.

Max 3 guests 30 1 bedroom 1 bathroom
Deluxe Double Room with Two Double Beds and City View - High Floor

Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Max 3 guests 30 1 bedroom 1 bathroom
Double Room with Two Double Beds and City View - High Floor

Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Max 3 guests 30 1 bedroom 1 bathroom
Superior Double Room with Two Double Beds and City View

Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Max 3 guests 30 1 bedroom 1 bathroom
Deluxe King Suite with City View

This suite's standout feature is the hot tub. The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Max 3 guests 70 1 bedroom 1 bathroom
Studio with Two Double Beds and City View

The spacious studio features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The studio offers a TV, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 2 beds.

Max 3 guests 50 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Last updated: Apr 10, 2024, 2:36 AM

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Four Points by Sheraton Urumqi - 4 Star Hotel in Urumqi