We had originally booked for one night but ended up staying 3 nights. There are different buildings to explore and lots of nice views along the river. Onsen and outdoor baths are great, especially with the fresh morning air. The breakfast buffet is also nice, with local tofu cooked in onsen water. Also recommend the salt bread (Shio Pan).

“Amazing would recommend”

Magnificent property with great onsen Dinner is served in “private booth” which is very enjoyable and breakfast is buffet style Room had a great view Decoration is great you can stroll around the hotel and listen to the nearby river

“Convenient option, but rooms and onsen could be better”

Located centrally in Ureshino Onsen, it's a 15min walk from the Shinkansen Station. The ground floor of the hotel is impressive and beautifully appointed. It makes you feel like in a 5 star hotel. The tatami room was spacious and clean with pretty views over the river and surrounding hills. The tea provided was delicious. In the evening, staff make your "bed" (the futon, which was very comfortable for 1 night). Breakfast was delicious with many great options of different Japanese food to try (I didn't pay attention if they also had Western options like bread). My favorite was the local fresh tofu! I used the women's onsen in the afternoon and again in the morning. It has an indoor area with a large warm bath, a smapp cold pool and a sauna as well as a small, nice warm outdoor pool.

“Overall quite great experience”

Beautifully designed tea room and spring bath!

“Comfortable stay with hot bath”

The public bath

Onsen is surprised

The lobby facilities, especially the large library.

“Beautiful, chill place to stay. I’d love to come again.”

Great views and onsen

“A besso that feels like home”

It is a beautiful Besso! Traditional meets modern. Peaceful, artistic, it gets more beautiful in the evening when all the lights are on. They have a library inside the compound. We stayed in the Sasa room which was spacious and very tastefully decorated and we have our own rotenburo. I would appreciate if they provide a full length mirror in the bathroom or the foyer. The food at the restaurant was delightful and reasonably priced, my favourite was the Saga beef Hayashi rice and Saga beef curry rice. So tender, they melt in the mouth. The KAISEKI dinner and the sake pairing were awesome. Breakfast was included and we enjoyed it a lot, the only thing I would change is the breakfast menu -which is the same everyday- maybe it needs a bit more variety. The Sabai Sabai Spa was reasonably priced and they have skilled therapists. Every single one of the staff is nice and very helpful. Thank you! We hope to come back one day.

“Don’t expect too much”

The lobby, for its boutique shops and communal spaces, was a cool design concept. But it was much smaller than what we imagined from viewing the website – and underwhelming.

“Just gorgeous”

This hotel really scored high on the wow factor, starting from the reception area, which we mistook for an art museum, so sleek and beautiful was the decor. As you venture deeper into the hotel, you will see beautiful cafes and shops selling all manner of gorgeous items like tea leaves, books and souvenirs. There were also displays of art around the hotel, and the gardens were done up so aesthetically. My room was big and spacious and it even had a heater in the cedar-wood bathroom, which gave off a lovely aroma as you bathed. The room heater itself was placed in the wardrobe, which also served to heat up your clothes so they stayed warm when you changed into them in the morning, which was a nice touch. The futon was firm and comfortable and so were the duvets. I had the best sleep in this hotel. Service was excellent. A staff member personally showed us to our room and explained about the hotel facilities to us on the way.

“Great experience of silky onsen and exhibitions”

Really appreciated wide selection of activities / shops inside ryokan. Honored to stay in the tower Kisho Kurokawa designed.

“A complete letdown. The facilities and experience fell way short of marketing promise and false promotional material.”

Unclean. Carpets worn out. Old run down facilities, bathrooms. The entire place needs a complete refurbish of rooms and lobby areas. The facilities and experience fell way short of marketing promise and false promotional material.

“A complete letdown. The facilities and experience fell way short of marketing promise and false promotional material.”

Unclean. Carpets worn out. Old run down facilities, bathrooms. The entire place needs a complete refurbish of rooms and lobby areas. The facilities and experience fell way short of marketing promise and false promotional material.

“A complete letdown. The facilities and experience fell way short of marketing promise and false promotional material.”

Unclean. Carpets worn out. Old run down facilities, bathrooms. The entire place needs a complete refurbish of rooms and lobby areas. The facilities and experience fell way short of marketing promise and false promotional material.

“A complete letdown. The facilities and experience fell way short of marketing promise and false promotional material.”

Unclean. Carpets worn out. Old run down facilities, bathrooms. The entire place needs a complete refurbish of rooms and lobby areas. The facilities and experience fell way short of marketing promise and false promotional material.

“Marvelous”

Feel comfort and relaxing,full of artistic sense

Nice lobby and onsen.

“Definitely recommend this place!”

It was an exceptional stay, and we thoroughly enjoyed the use of the space, combining both modern and traditional aesthetics. There were several little nooks that added surprise as we slowly discovered them at our own pace. We were delighted with the showcase of local ceramics and tea, and the welcome tea started us on our little tea journey, the start of a relaxing two days spent here. There was plenty of seating all around the ryokan, to relax, to wait, to medidate, to just stare into nature… A big thank you to all the staff we met, from the station pick up to the small conversations at breakfast. Looking forward to visit again at a different season to experience it anew.

“During my stay, I found the facility to be modern and well-maintained. However, I was extremely disappointed with the co”

the main lobby and the hot sprint area