“Beautiful , I must come back”

I liked the room with the view of the mountains and how peaceful it was . The room was clean . The staff is professional and helpful . The breakfast was good too . Complimentary drinks in the fridge very very appreciated.

Friendly helpful staff

“Truly Special and Unique Ryokan”

Its a truly unique experience because its a western style Ryokan. Rooms are really clean and spacious, onsen is beautiful and the water quality is really great! The food is one of the best in the ryokans we have stayed, with impeccable service!

“A well maintained & warm feeling English Inn”

Really awesome & this place reminds me of Ye Olde English Inn feel, which is quite hard to come by nowadays. It's nicely maintained & the hotel has the warm feeling cos of the staff. The Onsen water is fantastic & gives a smooth feeling after you soaked in it.

Staff are very attentive and friendly Big room and nice osen for hotel guests

“Luxury in onsen town”

Very gorgeous accomodation. Love the fireplace in the reception. So cozy. Onsen was also beautiful. I highly recommend the outdoor one. So serene.

“excellent”

meals are delicious and staff are very nice, helpful and friendly. Onsen is great also. Easy to access from Ureshino bus station. only 10 walk from the bus station.

“Likely to recommend to others if they are keen on Italian food”

Is clean and customer service is good. Food is Italian and was nice.

“Relaxing and elegant place”

Excellent services and decoration. The restaurant food was exceptional.

“Excellent stay in charming Saga”

A unique hotel with excellent service and ammenities. The foyer & shared spaces were charming and we appreciated the warm, friendly welcome from the hotel staff who provided a welcome drink and offered to make us dinner reservations as we checked in. We were escorted to our room, which was extremely spacious, clean and comfortable. We had a lovely view. We were so impressed with the complimentary cookies which had absolutely beautiful Arita porcelain designs. The location was good for visiting all the sights in Saga that we wanted to see and the parking onsite for guests was handy.

The hotel is well-managed, rooms are clean and spacious. a staff member like Sebastian particularly nice and helpful.The feeling of getting in an open-air bath was great.

“We had a lovely stay at the Hamilton Hotel for 3 nights. Both our mind and body had been refreshed.”

Nice ambience, quiet and peaceful, friendly staff. Love the fireplace in the reception hall where guests can relax and read. Great breakfast and dinner.

“Something different experience in Ureshino Onsen. Great hospitality.”

Very unique hotel not just average onsen ryokan. Breakfast excellent. Very cozy bar with high quality drink selection. Enjoyed the dinner course. Price reasonable. Rooms a bit old but very clean and spacious.

“Beautiful quiet hotel on a hill with silky smooth onsen waters”

We were greeted immediately with umbrellas and a smiley guest executive when we arrived at the hotel car park. We had a nice welcome drink and they made sure to give us a good introduction of the hotel facilities before we headed to our room. The receptionists were always ready to greet us with our keys when we arrived back at the hotel from touring the area. They have a beautifully maintained onsen (indoor and outdoor) with super silky waters that feel great on the skin. The rooms are quite spacious as well and they provide us these beautifully printed cookies of Arita porcelain designs in the room as well as green tea leaves as part of their service. We appreciated the nice hygiene amenities in the bathroom. The hotel is on a pretty steep hill so it is hidden away fr the Main Street but there are many eateries and tea shops within walking distance. Bonus - they are partnered with another nearby onsen hotel and we could use their onsen facilities for free as guests. We had a great time staying there.

“Good hot spring and pool facilities, good foods, and very great services by employees.”

Hot spring, food, services.

“A nice hotel in a quiet town”

Nice view from the hotel room. Short walk to town Center for dinner.

“A hotel which deserves a 10/10 apart from the price.”

A bit of a wild combination, traditional japanese-style rooms in a british-style hotel with Italian kitchen. Works out really well though. The staff is incredibly helpful and attentive. Feels very posh to visit, though i guess for the price you pay that is to be expected. The rentable private rotenburo is great, although mosquitoes can be annoying. The indoor ofuro is great as well, and there is a yukata available in each room.

“Peaceful setting for baths, walks and visiting historical ceramic towns.”

A large, comfortable room with a view on the hills, amazing breakfast, excellent service and several baths indoor and outdoor. Excellent location with easy driving access to Arita, Imari and surrounding countryside.