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Guide Hotel

Hotel

9/3, University Street

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hotel
hotel

Why people book this hotel

Great location
12 mentions

The surrounding area could use some development, as there was building rubble ne…

Convenient location with pleasant helpful staff

Comfortable rooms
9 mentions

The room was a good size and included a TV, fridge, and a heated towel rail in t…

The room with separate lounge and mini bar fridge was very good

Breakfast available
9 mentions

Breakfast was good, with hot coffee, juice, a selection of cakes, and some hot f…

Breakfast OK but prone to run out of some things early like coffee

Friendly staff
8 mentions

The mattress was comfortable, and the staff were friendly and helpful

Very friendly staff though communication was a bit of a problem

Clean rooms
5 mentions

Overall, the hotel feels a little dated, but it was clean and comfortable

Rooms are largely clean and have old-school character

Good value
4 mentions

Good price

Value for money

Overview

Offering a restaurant, Guide Hotel is centrally located in Ulaanbaatar. It is only a 5-minute walk from Sukhbaatar Square. Free WiFi access is available in all rooms. The hotel is a 10-minute walk from Natural History Museum. It takes 15 minutes by taxi from Ulaanbaatar Railway Station to Guide Hotel. Chinggis Khaan International Airport is a 30-minute drive away. Each room here provides a flat-screen TV with cable, satellite channels TV and a seating area. Featuring a bathtub and shower facilities, private bathroom also includes free toiletries. At Guide Hotel 24-hour front desk is available. Currency exchange and luggage storage are both possible. Guests can enjoy Mongolian and European dishes at the on-site restaurant.

Traveller reviews

J

Judit

solo_traveller

June 11, 2026

9

The room was a good size and included a TV, fridge, and a heated towel rail in the shower room. There was also a hot and cold water dispenser on each floor, although there is no elevator. The mattress was comfortable, and the staff were friendly and helpful. English was somewhat limited, but with a little help from Google Translate we managed perfectly well. Breakfast was good, with hot coffee, juice, a selection of cakes, and some hot food available. There is also a pool club in the basement, although it is separate from the hotel itself. Overall, the hotel feels a little dated, but it was clean and comfortable. The surrounding area could use some development, as there was building rubble nearby and the road surface was in poor condition. That said, I would probably stay there again.

A

Andrew

solo_traveller

July 24, 2025

8

Base for exploring

Convenient location with pleasant helpful staff. Breakfast OK but prone to run out of some things early like coffee!

A

Andrew

family_with_children

July 13, 2025

7

I booked this extra night before a tour starting at the same property because I was flying in around 5am. The room with separate lounge and mini bar fridge was very good. Breakfast was good. Check in easy. Good price. The arrival shuttle in the night was great.

A

Alain Boulangé

couple

July 9, 2025

9

Nice, large rooms, excellent value for money

Good location minutes walk to point sof interests, restaurant, etc. Very friendly staff though communication was a bit of a problem. The room was huge by Mongolian standards, with a sitting room and a bedroom, and a modern bathroom.

M

Mikhail

extended_group

June 23, 2025

7

Nice base to experience Ulaan-Baatar from!

Great central location, friendly staff, comfy room

N

Nataliia

solo_traveller

June 23, 2025

7

Location, big room

J

JIAN

couple

January 31, 2025

10

Very good

The breakfast is delicious.Very nice!

M

Mireia

solo_traveller

January 3, 2025

9

The lady in the front desk helped me a lot. I felt at home

G

grant

family_with_children

December 25, 2024

6

Great people and location, but the room cleanliness needs attention.

The food was fine, breakfast was good. The location is excellent. The staff are very helpful and friendly.

G

grant

family_with_children

December 24, 2024

7

We loved the location and the people were great. The breakfast was fine. The rooms needed work.

The breakfast was fine.

K

Khan

family_with_children

October 7, 2024

10

Excellent value for money and comfortable stay and nice location

Very cooperative and supportive staff who takes care of the guests and extend their support as much as they can. Ukaah (sorry if I spelled that wrong) was excellent at reception

S

Shagufta Khan

solo_traveller

October 7, 2024

8

It was comfortable, value for money. Recommended

Location is good near to all facilities. Very cooperative staff. Value for money.

L

Lewis

solo_traveller

September 20, 2024

4

Could be nice, but a very frustrating experience

Rooms are largely clean and have old-school character. Good WiFi. The breakfast buffet was surprisingly high quality.

M

Michele

solo_traveller

September 16, 2024

7

Very good if they improve the environmental impact

Location, price.

V

Vesela

couple

August 25, 2024

9

Welcome to the communist version of the Grand Budapest Hotel :)

The hotel is very well situated near to the city center and Novotel. The surroundings are relatively quiet. The room is large, very clean and has everything you need for a good stay. Access is not easy, but this is normal for Ulaanbaatar, so you'll have to trust your driver. You can find plenty of restaurants in the area. The breakfast is good.

P

Paola

extended_group

August 25, 2024

9

Good place in the centre of UB

Located in a central aerea of the town. The room was very comfortable and clean. There is no lift to the upper floors and the restaurant was closed for dinner, but breakfast was very good.

J

Jan

extended_group

August 3, 2024

9

Comfortable place to stay, bed excellent, bathroom. Good location. Breakfast average.

Good location.

C

Campbell

extended_group

July 22, 2024

9

Fantastic value for money, clean, modern and great ammenties

Incredible value for money - having stayed in a few hotels in UB this was by far the cleanest, freshest and most comfortable! Sensational value for money.

G

Geeta

solo_traveller

June 29, 2024

7

Good location. Great for a short stay in the city

Central location. Met expectations for what I was paying for. Staff very pleasant and helpful

주희

couple

April 18, 2024

9

It was inconvenient because credit card payment was not accepted.

Facilities

Activities

Billiards

Food & Drink

Restaurant, Breakfast in the room, Special diet menus (on request), Breakfast options

General

Non-smoking rooms, Pets allowed, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Parking

Parking, Free parking, Parking on site, Private parking

Services

Daily housekeeping, Laundry, Dry cleaning, Room service, Meeting/banquet facilities, 24-hour front desk, Currency exchange, Fax/photocopying, Luggage storage

Standard Double Room

This room features carpeted flooring, a flat-screen TV with cable and satellite channels, seating area and en suite bathroom with a bathtub and shower. Water purifier on the each floor with the choice of hot and cold water is offered.

Max 3 guests 25 1 bedroom 1 bathroom
Standard Twin Room

This features carpeted flooring, 2 single beds, a flat-screen TV with cable and satellite channels, seating area, and en suite bathroom with a bathtub and shower. Water purifier on the each floor with the choice of hot and cold water is offered.

Max 3 guests 25 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 1:35 PM

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Guide Hotel - 2 Star Hotel in Ulaanbaatar