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KARAVANSARAY Turkistan Hotel

Hotel

Republic of Kazakhstan, Turkestan region Turkestan city, B. Sattarkhanov avenue, building 25A

10 nights, 2 adults

USD$2,479

Includes taxes and charges

10 nights, 2 adults

USD$2,479

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
12 mentions

Room was excellent and spacious

Room is unbelievable spacious

Friendly staff
9 mentions

Staff were fantastic and so helpful, we were made to feel very welcome

Everything was excellent, free tickets to the Flying theater, baggy to ride at t…

Great location
6 mentions

Great location

Perfect location

Breakfast available
5 mentions

Breakfast was a relaxed affair with beautiful food

Super breakfast and room design

Clean rooms
3 mentions

The hotel is huge, with excellent facilities, cleanliness, comfort, and service

The rooms are modern, spacious and perfectly clean, breakfast is good, the locat…

Good value
1 mentions

I rarely stayed in any hotel with such a great value for money

Overview

Located in Türkistan, KARAVANSARAY Turkistan Hotel features a bar and spa and wellness centre. With a fitness centre, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is a sauna, evening entertainment and room service. At the hotel, rooms come with a balcony. Each room is equipped with a kettle, a flat-screen TV and a safety deposit box, while some rooms are equipped with a terrace and some have city views. At KARAVANSARAY Turkistan Hotel rooms include bed linen and towels. At the accommodation you will find a restaurant serving Italian, Mediterranean and Mexican cuisine. Vegetarian, dairy-free and halal options can also be requested. KARAVANSARAY Turkistan Hotel offers a hammam. Speaking English, Russian and Turkish at the 24-hour front desk, staff are ready to help around the clock. The nearest airport is Shymkent International, 150 km from the hotel, and the property offers a paid airport shuttle service.

Traveller reviews

R

Rex

solo_traveller

June 18, 2026

9

Great location

R

Rajesh

solo_traveller

April 27, 2026

9

Highly recommend

Flying theatre show

M

Mario

solo_traveller

April 13, 2026

10

Very good hotel in the center of Turkestan.

D

Dominic

solo_traveller

March 21, 2026

8

Outstanding staff and a friendly welcome.

Amazing setting, very “Arabian Nights” Feel. Room was excellent and spacious. Staff were fantastic and so helpful, we were made to feel very welcome.

A

Aliya

couple

January 27, 2026

10

Stay here next trip to Turkestan

Everything was excellent, free tickets to the Flying theater, baggy to ride at the territory of the hotel, very nice restaurants and all guys at reception were so helpful and attentive!👍

S

SK MASUDUR

solo_traveller

January 19, 2026

10

Communication in English from your end could have been improved to some extent so that foreigners like us can express our needs and expectations properly ..... Save and except this, everything is quite fine from your end...

S

Silvan

couple

December 7, 2025

10

Very luxurious hotel in Türkistan. Access to the spa area is included. Room is unbelievable spacious. We had everything we wanted.

D

Dimitrie

couple

October 21, 2025

9

A wonderful place with a wonderful view.

The room was large, with a spacious bed, two sitting areas and a desk. The balcony was nice, with a superb view of the nightly spectacle in the 'harbour'. Recommended!

J

Jill

couple

October 4, 2025

10

Spacious rooms with a touch of luxury.

The balcony and its view of the harbour, and especially the fountain show. The Flying Theatre show was excellent. Breakfast was a relaxed affair with beautiful food. Dinner was delicious and the staff were very helpful and patient.

J

Jacqueline

couple

September 16, 2025

10

Great experience

I loved everything. I would go back a thousand times. The hotel is huge, with excellent facilities, cleanliness, comfort, and service. The spa is also sensational. We stayed for one night, and when we saw how excellent the hotel was, we booked another night through the front desk. Perfect location. Incredible view from the room. Don't miss the opportunity to go to the Flying theater.

R

Radu

couple

August 29, 2025

9

Superb resort with a real 5 star experience, everything was according to expectations. Super breakfast and room design. Great facilities. Very close to Khodja Mausoleum in a new superb area

S

Stefano

family_with_children

August 27, 2025

8

Good espresso at the lobby bar Free access tondlying theatre and boat show from balcony

L

Lucie

solo_traveller

August 24, 2025

10

Great breakfast, English-speaking staff, super comfortable bed, amazing shower, excellent flying theatre show with English subs and English-speaking guide.

M

Marc

extended_group

August 19, 2025

9

Big noc room, and additional services like the gym and spa

J

Janice

couple

August 10, 2025

10

Fantastic hotel in a great location. Staff are super friendly. Best bed I have ever slept in!

K

Karakoz

family_with_children

July 31, 2025

9

The fitness area was top!! Breakfast was good.

D

Dr. Lennart

family_with_children

July 28, 2025

10

The best hotel in Kazakhstan?

I rarely stayed in any hotel with such a great value for money. The rooms are modern, spacious and perfectly clean, breakfast is good, the location is very good and in walking distance to the Mausoleum. The spa area and gym are as well very modern and inviting. Plus, you get free tickets for the flying theater and the family entertainment center. It doesn’t get much better than this and was by far the best hotel we stayed in during our Kazakhstan vacation.

S

Sohel Ahmed

solo_traveller

July 16, 2025

9

A great hotel to stay for your Turkistan pilgrimage visit. Mind blowing flying theatre.

It's a tourist attraction in itself. The flying theatre is the best I have ever seen. Even better than the one in Amsterdam. We visited the Moseleum of Khwaja Ahmed Yasavi which was at 10 mins walk. We were also lucky to visit the Moseleum of Sahaba Arystanbab which was a 1 hour drive from the hotel. You will need to book a tour guide to go and come back. Very spacious room and very clean rooms and facilities. Polite staff. Really loved the overall experience.

D

Dan

family_with_children

June 14, 2025

9

Extremely comfortable - we received a complimentary upgrade to a deluxe duplex. The hotel had unique C abd interesting features. The location was excellent.

T

Thomas

solo_traveller

June 13, 2025

10

Amazing hotel, very modern and very well-decorated. My room had a nice view over the Harbour, all the amenities necessary, it is spacious, nice TV, beautiful bathrooms, and free access to Spa (sauna/hammam/turkish bath) + the flying theater which is a must-do! I’ve had lunch in the restaurant and in room-dining service and would definitely recommend this place!

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Visual aids: Braille, Visual aids: Tactile signs, Auditory guidance

Activities

Pub crawls, Walking tours, Tour or class about local culture, Live music/performance, Sauna, Fitness centre, Spa and wellness centre, Massage, Children's playground, Hot tub/Jacuzzi, Hammam, Entertainment staff, Evening entertainment, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Massage chair, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Entertainment and family services

Indoor play area

Food & Drink

Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site, Breakfast options, Special diet menus (on request), Snack bar, Breakfast in the room, Restaurant, Bar

Food & drink safety

Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Heating, Lift, Safety deposit box, Allergy-free room, Soundproof rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site

Internet

WiFi, Free WiFi, Internet services

Outdoors

Terrace, BBQ facilities, Sun terrace, Outdoor furniture, Picnic area

Parking

Parking on site, Private parking, Parking, Free parking

Physical distancing

Cashless payment available, Physical distancing rules followed

Reception services

Invoice provided

Safety & security

24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector, Carbon monoxide sources

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Strollers, Ironing service, Airport shuttle, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage, Concierge service, Private check-in/check-out, Shuttle service (additional charge), ATM/cash machine on site, Daily housekeeping, Trouser press, Airport shuttle (additional charge), Lockers, Shuttle service

Queen Suite

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed.

Max 4 guests 95 1 bedroom 1 bathroom
Superior Room Harbour View

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 2 beds.

Max 4 guests 40 1 bedroom 1 bathroom
Superior Room Land View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Max 4 guests 40 1 bedroom 1 bathroom
Superior Twin Harbor View

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as lake views. The unit has 3 beds.

Max 4 guests 40 1 bedroom 1 bathroom
Superior Twin Land View

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious twin room provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, as well as city views. The unit offers 3 beds.

Max 4 guests 40 1 bedroom 1 bathroom
Duplex Suite Harbour View

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 2 beds.

Max 4 guests 75 1 bedroom 1 bathroom
Royal Suite

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, kitchenware, an oven and a microwave. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 2 beds.

Max 4 guests 146 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 15:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printHotel Guests can visit the Family Entertainment Center for FREE and get tickets for Flying Theatre with 50% discount. Hotel Guests can visit the Flying Theatre for FREE and get extra bonuses at the Family Entertainment Center.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 11:52 AM

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