Zereno Boutique Hotel
Fraccionamiento Aldea Zama, Aldea Maya, Lote 3
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10 nights, 2 adults
USD$1,425.5
Includes taxes and charges
10 nights, 2 adults
USD$1,425.5
Includes taxes and charges
Why people book this hotel
“The environment was beautiful and relaxing, and the rooms were very nice and com…”
“The room was great”
“Personal was friendly and helpful”
“I had a wonderful stay at this place and I can honestly recommend it to anyone l…”
“Beach towels included, staff was very nice and lovely”
“Clean room, nice location with parking available on the street”
“Splendid pool in the small yard”
“Pool is small but more than enough, very relaxing environment”
“Good small vegan breakfast combined of the fruits and coffe”
“The staff were so helpful and the location is good for exploring Tulum and has a…”
“Clean, spacious, beautiful”
Overview
Located in Tulum and with Tulum Archeological Site reachable within 5.2 km, Zereno Boutique Hotel provides concierge services, non-smoking rooms, an outdoor swimming pool, free WiFi throughout the property and a garden. This 4-star hotel offers a bar. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Selected rooms are fitted with a kitchen with a fridge, a microwave and a minibar. Guests at Zereno Boutique Hotel can enjoy a continental breakfast. Tulum Bus station is 1.8 km from the accommodation, while Bus station Tulum Ruins is 4.5 km away. The nearest airport is Tulum International, 38 km from Zereno Boutique Hotel, and the property offers a paid airport shuttle service.
Traveller reviews
Nicolas
couple
May 28, 2026
“Very large comfortable apartment but no service”
Beautiful large duplex apartment with elegant design.
Nika
extended_group
March 20, 2026
“A lovely place with a great atmosphere, but noise and poor sound insulation affected the experience.”
The environment was beautiful and relaxing, and the rooms were very nice and comfortable.
Ilia
family_with_children
March 14, 2026
The room was great. Splendid pool in the small yard. Good small vegan breakfast combined of the fruits and coffe. Atmosphere was great. Personal was friendly and helpful. Great bathrooms with tropic showers. Ideal white sheets on the beds. Good wi-fi internet. Good kitchen though it lacks kattle (would be good to drink tea after the dinner).
FranciscoMoraes
family_with_children
March 11, 2026
Apartament duplex is very good, super spacious and very well equipped. Great balcony and open kitchen, very modern. Pool is small but more than enough, very relaxing environment.
Gabriela
extended_group
March 10, 2026
“Totally recommend, would definitely go back!”
Clean, spacious, beautiful! Beach towels included, staff was very nice and lovely! The pool are had amazing music! The room spacious and loved the smell, always clean!
Kuna2121
family_with_children
March 1, 2026
Breakfast is not good, everything else is great.
Zselyke Dorottya
couple
February 27, 2026
I had a wonderful stay at this place and I can honestly recommend it to anyone looking for comfort, great service, and a welcoming atmosphere.
CHARALAMPOS
couple
February 26, 2026
“Please give attention to the daily details and the guest experience.”
Clean room, nice location with parking available on the street. Polite stuff.
craig
couple
February 23, 2026
“Perfect for us and a perfect base for exploring Tulum.”
The room was great. We had the Jungle suite. Great value for money. The lady on the front desk was lovely and so helpful.
Carla
family_with_children
February 20, 2026
“Stay in paradise”
Small hotel which was lovely with large, spacious rooms, beautifully decorated and very helpful staff. The area is safe and great to explore on bikes
Sandeep
family_with_children
February 16, 2026
“Good hotel for a comfortable stay at Tulum”
Comfortable rooms with good amenities, good location
Panagiotis
couple
February 5, 2026
Room was great , was lucky that it was overlooking the quiet street and not the busy one
Jelena
family_with_children
January 18, 2026
There was nowhere to dry towels and bathing suits after a day at the beach or the pool, so just a suggestion to put a dryer somewhere in the hotel that guests might use. Also we didn’t get small towels for face and hands. Other than that, everything else was ok.
Robert
couple
January 14, 2026
“Nice hotel, reduced minimum spend at the beach club very helpful. Good hub to do excursions from such as Chitchen-Itza a”
Really nice and spacious rooms. Staff were super friendly and gave helpful suggestions on where to eat upon check-in which was appreciated.
Viktorija
couple
January 12, 2026
“Beautiful and quiet location. Car/atv/bike is needed”
Property it’s self was stunning, the grounds green and lush. We had split level apartment which was amazing. Very quiet and peaceful
Monika
extended_group
December 30, 2025
Nice pool, big windows, good location, staff was polite. Nice room. Nice garden.
David
couple
December 1, 2025
“Highly recommended!”
I absolutely loved Zereno. Located in a very quiet, chilled area on the edge of Tulum center, the room was incredible - so spacious and comfortable with great facilities (A/C, fridge, sink, dishes, cutlery etc.), 2-level with the bedrooms downstairs and the living space up. Absolutely no noise at night other than the beautiful ambient jungle sounds. Super comfy bed. The pool very comfortable for a dip to cool off or just to relax by the side. Definitely recommend renting a motorbike or quad to get around Tulum in general - we rented a quad and had a great time! Without some form of transport it is a long walk to the beach zone (we did it once and would not recommend it). Staff were extremely friendly and helpful with whatever we needed. I cannot wait to return to Zereno!!
Amicia
extended_group
November 3, 2025
Beautiful duplex apartments. We loved it
Kara
couple
October 19, 2025
“Spacious, stunning room”
Really lovely and spacious apartment, exactly as it appears in the photos. The staff were so helpful and the location is good for exploring Tulum and has access to dinner and breakfast spots which are walkable. We really enjoyed our stay here
Antoine
couple
September 4, 2025
“Comfy hotel for a stay in Tulum”
The staff is very kind the room is huge and confortable. The breakfast is bring to the room. You park in front of the hotel in the street but it is more like a residence so 100% safe. There is a guard and a gate so only residents can come in
Facilities
Activities
Massage, Spa lounge/relaxation area, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Yoga classes
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Breakfast options, Breakfast in the room, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Bicycle parking, Non-smoking rooms, Family rooms, Lift, Non-smoking throughout, Air conditioning, Designated smoking area, Allergy-free room, WiFi available in all areas
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace
Parking
Parking, Free parking, Street parking, Parking on site
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Swimming Pool, Swimming pool, Plunge pool, Pool/beach towels, Pool bar, Shallow end
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Self check-in
Passport/ID information collected online before you arrive
Services
Shuttle service, Concierge service, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Daily housekeeping, Ironing service, Currency exchange, Tour desk, Luggage storage, Room service, 24-hour front desk, Airport shuttle
Transport
Airport pick up, Airport drop off
Apartment
This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware, a microwave and a tea and coffee maker. Featuring a terrace with garden views, this apartment also provides air conditioning and a flat-screen TV with streaming services. The unit offers 3 beds.
Apartment - Split Level
This spacious apartment includes 1 living room, 1 separate bedroom and 3 bathrooms with a shower and free toiletries. The well-fitted kitchen has a refrigerator, kitchenware and a microwave. This air-conditioned apartment comprises a dining area, a flat-screen TV with streaming services a tea and coffee maker and a terrace. The unit has 2 beds.
Apartment - Split Level
This apartment has a balcony, kitchen, sofa and a private pool.
Apartment - Split Level
This apartment includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen has a refrigerator, kitchenware and a microwave. Boasting a terrace, this apartment also offers air conditioning, a tea and coffee maker and a flat-screen TV with streaming services. The unit has 2 beds.
Standard Apartment
This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, kitchenware and a microwave. This air-conditioned apartment comes with a dining area, a flat-screen TV with streaming services a tea and coffee maker and a terrace. The unit offers 2 beds.
Suite with Private Pool
The private pool is the special feature of this suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 3 bathrooms with a shower and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with streaming services. The unit offers 3 beds.
Studio with Terrace
This air-conditioned studio includes a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit offers 1 bed.
Hotel Policies
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