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Valhalla Residences by Biwa

Aparthotel

C. Lirio Mz 20 Lt 21 esq. C Palma

5 nights, 2 adults

USD$1,014.84

USD$578

Includes taxes and charges

5 nights, 2 adults

USD$1,014.84

USD$578

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Clean rooms
8 mentions

Clean, new, very private

Quiet neighbourhood, immaculately clean, gorgeous pool, incredibly helpful staff

Friendly staff
8 mentions

Nice common area, very pleasant and friendly staff

And very kind host

Comfortable rooms
8 mentions

The place is very clean and the area it's very quiet

Very well equipped rooms, including kitchenware

Pool
6 mentions

Safe, closed neighborhood, new building with very clean, and quite large swimmin…

Comftortable beds, clean bathroom and nice pool

Great location
2 mentions

Great location, very good standard, and extremely helpful and friendly staff

Overall - fantastic location to stay in Tulum

Good value
1 mentions

Nice place, nice housekeeper, everything clean and good price

Overview

Valhalla Residences by Biwa is located in Tulum and features a pool with a view and pool views. A hot tub and a bicycle rental service are available for guests. The aparthotel also provides free WiFi, free private parking and facilities for disabled guests. At the aparthotel, all units are equipped with air conditioning, a seating area, a flat-screen TV with streaming services, a kitchen, a dining area, a safety deposit box and a private bathroom with a walk-in shower, a hair dryer and free toiletries. Some units include a terrace and/or a balcony with garden views and an outdoor dining area. At the aparthotel, the units have bed linen and towels. Guests can take advantage of the warm weather with the property's barbecue facilities. Sightseeing tours are available in the surroundings. A car rental service is available at the aparthotel. Tulum Archeological Site is 6.1 km from Valhalla Residences by Biwa, while Tulum Bus station is 2.5 km away. The nearest airport is Tulum International, 38 km from the accommodation, and the property offers a paid airport shuttle service.

Traveller reviews

J

Joe

solo_traveller

April 22, 2026

9

nice

Very pleasant

C

CestovatelkaD

extended_group

January 17, 2026

10

Absolutely excellent accommodation. Great location, very good standard, and extremely helpful and friendly staff. Everything worked perfectly, and we felt very welcome. We would be happy to return.

B

Beatrice Cardone

couple

January 3, 2026

10

Clean, new, very private

J

Jessie

couple

April 22, 2025

10

We absolutely loved our stay! The staff were incredibly friendly and helpful, the room was super well equipped, the pool

Quiet neighbourhood, immaculately clean, gorgeous pool, incredibly helpful staff.

R

Roberta

family_with_children

March 14, 2025

10

The place is very clean and the area it's very quiet. You can be in Tulum without the traffic and the noise. The rooms are big, comfy beds and mosquito nets everywhere.

P

pbpl

couple

March 5, 2025

10

Great apartments in Tulum!

Overall - fantastic location to stay in Tulum. Location - exactly what we looked for - outside of the city center and touristy areas. Safe, closed neighborhood, new building with very clean, and quite large swimming pool in the courtyard. Very well equipped rooms, including kitchenware. Impeccably clean. Nice common area, very pleasant and friendly staff.

D

Daniel

solo_traveller

February 18, 2025

10

The brst place to work and enjouy in thr city

G

Gégény

extended_group

January 14, 2025

9

kind women helped in every situation, i wish her all the best

Everything was really perfect, i would go back if i had opportunity.

N

Neza

extended_group

August 27, 2024

10

The appartment was great, very spaceous, with big windows in bedrooms. Comftortable beds, clean bathroom and nice pool. And very kind host. Everything perfect! I sttongly recommend.

E

ERI

couple

January 25, 2024

10

Everything.Antoniela is the best. Thank you for everything.

E

Eileen

family_with_children

December 31, 2023

10

Amazing!

Love everything and in particular the care and attention from Antoinetta to make sure we had everything we needed.

C

Carina

solo_traveller

December 13, 2023

10

Safe and quiet area. Everything was spotlessly clean. Towels and linen white and soft. Seems to be quite new, too. I think I must have been the first one to cook in that kitchen. Antonietta was exceptionally friendly and helpful.

A

Alana

extended_group

November 27, 2023

10

Great facilities, safe area and the staff we lovely

S

Stefano

extended_group

November 7, 2023

8

Fantastic place to stay IF you have your own car

New building, excellent accommodation, great pool, great amenities

S

Sophie

couple

May 16, 2023

10

Amazing flat, even better then the pictures (what is sometimes rare in Mexico )

D

D & E

couple

May 8, 2023

9

Pretty much everything was perfect! Very nice rooms, service and the pool.

K

Katherine

family_with_children

April 27, 2023

10

Great safe, modern, clean accomodation. I definitely reccomend staying here if you have a car.

Great modern apartments in a safe gated community. Amazing staff, very helpful and friendly! Super clean. Located between Cenotes and Tulum Centre.

R

Ruan

family_with_children

April 9, 2023

9

The room was amazing and the pool was the best part of it all.

J

Javier Eduardo

extended_group

April 8, 2023

10

Nice place, nice housekeeper, everything clean and good price.

T

Tomas Boda

extended_group

March 21, 2023

10

the rooms are just superb, probably one of the best places I have ever stayed you have you experience it

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails

Activities

Massage, Hot tub/Jacuzzi, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Public Bath

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Lift, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Free WiFi, Internet services, WiFi

Outdoors

Outdoor pool, BBQ facilities, Garden, Terrace, Sun terrace, Outdoor pool (all year), Outdoor furniture

Parking

Accessible parking, Parking on site, Private parking, Parking, Free parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Sun loungers or beach chairs, Swimming pool, Heated pool, Pool/beach towels

Reception services

Invoice provided

Safety & security

24-hour security, Key access, Security alarm, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals

Self check-in

Passport/ID information collected online before you arrive

Services

Shuttle service, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Airport shuttle, Laundry, Car hire, Tour desk, Luggage storage

Transport

Airport pick up, Airport drop off

One-Bedroom Apartment

The pool with a view is a top feature of this apartment. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit has 2 beds.

Max 2 guests 90 1 bedroom 1 bathroom
Penthouse Apartment

The pool with a view and hot tub are the standout features of this apartment. This spacious apartment includes 2 living rooms, 2 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit has 3 beds.

Max 4 guests 180 2 bedrooms 3 bathrooms
Superior Apartment

This apartment's standout feature is the pool with a view. This spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as pool views. The unit has 3 beds.

Max 4 guests 120 2 bedrooms 2 bathrooms
Two-Bedroom Apartment

The pool with a view is a top feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 4 beds.

Max 4 guests 120 2 bedrooms 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 21:00
Check-outFrom 07:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 1:48 PM

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Valhalla Residences by Biwa - 4 Star Hotel in Tulum