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Turquoise Tulum Hotel

Hotel

Zona 9, Lote #13, Manzana 724 La Veleta

10 nights, 2 adults

USD$877.08

USD$702

Includes taxes and charges

10 nights, 2 adults

USD$877.08

USD$702

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Great location
11 mentions

The location was great

Good location with bars and restaurants, very quiet comfy bed and nice pools alo…

Friendly staff
10 mentions

The owner responds quickly to messages and is very helpful

Friendly staff

Comfortable rooms
10 mentions

Nice and quiet boutique hotel in a lovely neighbourhood

Our room was clean and spacious, with a large bathroom and a lovely balcony

Pool
10 mentions

Nice rooms with 3 pools to swim in

The hotel has a great atmosphere, a very beautiful place with two pools and a Ja…

Breakfast available
6 mentions

Fresh seasonal fruit, yogurt, toast, and coffee were available for breakfast and…

Breakfast is a good selection with coffee, toast, fresh fruit, yogurt, cereals e…

Clean rooms
3 mentions

The entire hotel looks neat and welcoming, with plenty of space to relax by one …

It’s a charming little gem—immaculately clean, beautifully designed, and full of…

Overview

Offering 2 year-round outdoor pools, Turquoise Tulum Hotel is set in Tulum. Terrace or a balcony with pool views in certain rooms. Every room is fitted with a private bathroom. Extras include bathrobes and free toiletries. Tulum Archeological Site is 5 km from Turquoise Tulum Hotel, while Tulum Bus station is 1.4 km from the property. The Cancun International Airport, is at 119 km from the property.

Traveller reviews

R

Rosie

couple

March 10, 2026

9

Would love to come back! Very convenient and relaxing.

The location was great! Nice and quiet boutique hotel in a lovely neighbourhood. Very comfy beds and great value for money.

B

Bobby

couple

January 28, 2026

8

Good loctation good price perfect for a independent traveller

Good location with bars and restaurants, very quiet comfy bed and nice pools along with very good WiFi breakfast was simple but adequate

H

honey

solo_traveller

January 26, 2026

10

Low key luxury. I loved it. Close to everything in La Veleta

Excellent location and arty hotel

E

Edward

couple

January 21, 2026

5

Fine

Nice setting good location

L

Laura

couple

November 15, 2025

9

We stayed here on the recommendation of a friend, and we’re so glad we did. The owner responds quickly to messages and is very helpful. The entire hotel looks neat and welcoming, with plenty of space to relax by one of the pools. Our room was clean and spacious, with a large bathroom and a lovely balcony. There are lots of nice restaurants, bars, and bike rental spots within walking distance of the hotel. We had a fantastic stay and would definitely recommend it!

J

Jose

extended_group

September 19, 2025

10

Perfect for couples.

Property was located in a pretty nice and quiet area surrounded by nice restaurants and boutique shops.

M

Marjolein

couple

August 1, 2025

9

Nice rooms with 3 pools to swim in! The street is quite nice with a few shops and good restaurants.

G

Gianna

couple

July 26, 2025

9

Great hotel with a relaxing vibe in a good location.

Fresh seasonal fruit, yogurt, toast, and coffee were available for breakfast and allowed us to relax in the mornings. The location was great and there were many great local restaurants and food spots that were all in walking distance.

E

Elena

solo_traveller

June 11, 2025

10

Very very cool place !

A very cool and stylish hotel. Friendly staff. Very nice decor. The hotel has a great atmosphere, a very beautiful place with two pools and a Jacuzzi. I strongly recommend this place!!

P

Paschalis

couple

May 26, 2025

10

From the moment we arrived at Turquoise Hotel, we felt completely at home. It’s a charming little gem—immaculately clean, beautifully designed, and full of character. The atmosphere is relaxed and inviting, and Diego, the host, truly sets the bar high when it comes to hospitality. He made sure everything was perfect during our stay. The three pools and jacuzzi were the cherry on top! If you’re heading to Tulum, don’t miss out on this place.

J

Jaroslav

couple

May 15, 2025

10

10/10

The location is perfect—everything you need is close by, and it’s just a short walk to Pepe Tacos, which was absolutely amazing. The hotel itself is stunning, with charming decor and a relaxed atmosphere. I especially loved the three swimming pools—plenty of space to unwind and enjoy. And to top it all off, there’s a friendly cat on the property that made the stay even more special. Highly recommend!

E

Emma

solo_traveller

March 21, 2025

9

Overall really happy with my stay - I am so pleased I chose to stayed here and in La Valeta. Thank you

The location is perfect - near lots of great restaurants, cafes & bars all in walking distance. Hotel is cute and has a nice design with 3 swimming pools. Only 25 min walk from the coach station. I felt really safe as a solo female traveler staying here and the staff were lovely. You can not rent bikes from the hotel but across the entrance from the hotel is a lovely man called Hector who you can rent bikes, scooters & quads from. I cycled to the beach one day, it took about 45 minutes. Breakfast is a good selection with coffee, toast, fresh fruit, yogurt, cereals etc.

L

Luis Miguel

solo_traveller

March 6, 2025

9

great spot at la veleta neighbourhood in Tulum

great location in la veleta. bike and motocycle renting facility just in front of the hotel. nice outdoor area with 3 different pool areas. good breakfast great cafes, bars and convenience stores in close proximity. staff supernice

S

Sandrine

solo_traveller

January 30, 2025

7

Fair for 1-2 nights

Location, price quality ratio

K

Karen

family_with_children

January 30, 2025

9

Visit to Tulum

Beautiful, large room with comfortable beds, AC, a small refrigerator, a lovely deck and a good sized washroom with shower. 3 gorgeous pools! Attractive lobby and communal spaces. Friendly staff.

V

Velina

couple

January 28, 2025

8

Spacious room, good bathroom, comfortable bed. Overall nice design and a pleasant place.

K

Klára

extended_group

December 26, 2024

8

We liked it

The hotel is great! Rooms comfy and exactly like on the pictures, breakfast good, staff amazing.

M

Markéta

couple

November 8, 2024

9

Very cozy place, full of colours, good shower! and friendly personal

J

Julia B.

solo_traveller

October 5, 2024

8

The room is exceptional and very beautiful, WiFi works well everywhere and the location is good

N

Nitesh

solo_traveller

September 7, 2024

7

Pleasant stay good value for money

staff are really friendly, I like the breakfast (although it would be good to have longer than 8:30am-10am (but they didn't usually remove till much later). If you want to stay in La Valeta then this is a great area! Two nice clean swimming pools + ok facilities in room (mini fridge, air conditioning, safe (?), fast wifi.

Facilities

Activities

Diving, Snorkelling, Tour or class about local culture

Cleanliness & disinfecting

Property is cleaned by professional cleaning companies, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays

Food & Drink

Breakfast options, Breakfast in the room

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Adult only, WiFi available in all areas, Safety deposit box, Non-smoking rooms, Air conditioning, Designated smoking area

Internet

WiFi, Internet services, Free WiFi

Outdoors

Outdoor furniture, Garden, Terrace, Outdoor pool, Outdoor pool (all year)

Physical distancing

Cashless payment available, Physical distancing rules followed

Pool and wellness

Swimming Pool, Swimming pool

Safety & security

Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Shuttle service, Daily housekeeping, Concierge service, Shuttle service (additional charge), Airport shuttle (additional charge), Luggage storage, Airport shuttle, Tour desk

Deluxe Double Room

The spacious double room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max 2 guests 45 1 bedroom 1 bathroom
Double Room with Terrace

The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, as well as a terrace and a patio. The unit has 1 bed.

Max 3 guests 75 1 bedroom 1 bathroom
King Room with Balcony

The spacious double room provides air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max 2 guests 48 1 bedroom 1 bathroom
Double or Twin Room with Terrace

This twin/double room's special feature is the private pool. The spacious twin/double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. The twin/double room features a wardrobe, a safe deposit box, as well as a terrace and a patio.

Max 4 guests 75 1 bedroom 1 bathroom
Twin Room with Balcony

The spacious twin room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Max 4 guests 47 1 bedroom 1 bathroom
Junior Suite with Private Pool

Guests will have a special experience as this suite provides a private pool. The suite offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom
King Suite

This air-conditioned room has 1 bathroom with a rainhead shower, and includes a bathrobe and complimentary organic toiletries.

Max 2 guests 27 1 bedroom 1 bathroom
Queen Suite

This air-conditioned room features a queen size bed, high ceilings and an bathroom with rainhead shower. Glass doors open out to the pool area. Complimentary organic toiletries and a bathrobe are included.

Max 2 guests 25 1 bedroom 1 bathroom
Suite with Private Pool

Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a terrace with city views, this suite also provides a wardrobe and a TV. The unit offers 1 bed.

Max 2 guests 45 1 bedroom 1 bathroom
Superior King Suite

The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, a private entrance, a safe deposit box, as well as a TV. The unit offers 1 bed.

Max 2 guests 75 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 17:00
Check-outFrom 06:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 1:47 PM

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Turquoise Tulum Hotel - 0 Star Hotel in Tulum