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Pacha Tulum

Hotel

Avenida Norte Coba, frente a super San Francisco, un costado del Oxxo

20 nights, 2 adults

USD$2,707.64

USD$921

Includes taxes and charges

20 nights, 2 adults

USD$2,707.64

USD$921

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
16 mentions

Everything was amazing, from the warmth of the staff and their knowledge, to the…

Staff are amazing here

Comfortable rooms
12 mentions

Rooms are lovely and have huge beds that are really comfortable

Super comfy bed and nice bathroom, gorgeous outside area to chill in

Great location
8 mentions

The location is super convenient, it's close to two big supermarkets, there are …

Across the road from a big supermarket and within walking distance of lots of ni…

Pool
6 mentions

The pool is a great addition

The pool area was gorgeous and provided a perfect place to chill

Clean rooms
4 mentions

The owner was super helpful, the room was clean and quiet

The rooms were also very clean and had different themes

Good value
3 mentions

Bike hire for the day is good value and the best way to get around Tulum

This is our fault, and hotels near the beach are also at a different price range

Overview

Pacha Tulum is 500 meters from Tulum center and a 5-minute drive from the archaeological site and the beach. There is a pool and a cafeteria located in the garden, free WiFi, a 24-hour reception and free public parking. Rooms are divided into categories, standard and superior. There are 4 types of breakfast with variations on request, served at the table, in the poolside cafeteria. The hotel offers tours of the area, and organizes diving activities in the cenotes. Pacha Tulum is 1 hour and 20 minutes by car from Cancun International Airport. Shuttle service to and from the airport, upon request, is available.

Traveller reviews

Z

Zsuzsanna

solo_traveller

June 14, 2026

9

The courtyard is like a dream, my room was tidy and decorated fashionably . The host Daniela made my stay even more memo

F

Feyza Nur

solo_traveller

June 4, 2026

10

The location is super convenient, it's close to two big supermarkets, there are taco stands across the street that are really cheap. Colectivos go to cenotes and the beach right passes the hotel. The owner was super helpful, the room was clean and quiet.

O

Olav

solo_traveller

May 28, 2026

9

Amazing staff, very helpfull and friendly, good vibe. Close to several supermarkets amd restaurants. Also.walking distance to the center.

G

Gunesika

solo_traveller

May 20, 2026

10

Everything was amazing, from the warmth of the staff and their knowledge, to the rooms and their comfort and the facilities like the access to fresh water and the pool were amazing. The rooms were also very clean and had different themes. The staff were also present 24/7 and gave great tips for finding our way throughoutthe city. This Hotel was truly one of the greatest stay we had and made us feel at ease and at home.

N

Niamh

extended_group

May 15, 2026

8

Amazing stay with extremely helpful staff, would stay again

Staff are amazing here. So so helpful and answered any questions we had. Rooms are lovely and have huge beds that are really comfortable. Great air conditioning too. The pool is a great addition.

S

Shannon

solo_traveller

May 2, 2026

9

Really nice place

Super comfy bed and nice bathroom, gorgeous outside area to chill in. Really nicely done up. A better room than the one I booked was available so they let me stay there. The lady on reception was lovely!

M

Marthanifhla

solo_traveller

April 30, 2026

9

Really loved our stay here. The staff were all so lovely, chatty and always offering us recommendations in the area. We loved our huge spacious room which also had a living room area and a balcony. The pool area was gorgeous and provided a perfect place to chill. Across the road from a big supermarket and within walking distance of lots of nice restaurants and food stalls. Bike hire for the day is good value and the best way to get around Tulum. Would highly recommend!

A

Andy Hiseman

solo_traveller

April 24, 2026

10

This lovely little hotel was super comfortable with character too. The staff were extremely helpful and friendly. I would highly recommend this hotel.

M

Marleen

solo_traveller

April 20, 2026

8

Very helpful, friendly people working there, always happy to answer questions and assist with tours and renting bikes.

S

Steven

couple

April 20, 2026

10

Great hotel, The staff on the front were amazing, They gave us great recommendation on places to eat and help us set up an "uber" like app to get around the city. The rooms was good with both a fan and A/C 10/10 would recommend

D

Dilmi

couple

April 18, 2026

8

10/10. Would recommend!

The rooms and the hotell was really clean and comfortable! This is a small boutique hotel, so the facilities are limited. But the pool is great and we enjoyed swimming there on cloudy days. The staff is amazing and super friendly. Daniela gave us heaps of great recommendations. We also rented bicycles to get to the beach. In general it takes some time to get to the beach from the city, but still very accessible. This is our fault, and hotels near the beach are also at a different price range. We loved our stay, and would highly recommend this place!

A

Angelica

family_with_children

April 5, 2026

9

Great value for your money

It’s so cute, nice and clean.

D

Djoko

couple

March 29, 2026

10

Very nice stay in this hotel we loved it

Very good location in down-town close to eveything, very good staff very good people. Space to park your car.

M

Maria Mihaela

couple

March 29, 2026

9

Great location and staff

Well located, within walking distance to central area, with lots of shops and restaurants. You can rent bikes and it's be best way to move around and get to the beach, especially because of traffic and limited parking spaces in the beach area. We had a great room, very nicely decorated and comfortable overall. The staff were friendly and helped with a lot of recommendations. No breakfast served, but there is an area by the pool where you can eat in the courtyard.

D

Daniel

solo_traveller

March 18, 2026

9

Exactly what I needed, no drama, good energy, nice and friendly

For me the location was great, the Staff were incredible, friendly and knowledgeable especially Daniella

P

Petra Regnery

couple

March 10, 2026

10

It is a cosy place at the end of Tulum✨️ only a few walking minutes away from the centre 😀 The bungalow was nice equipped, outside you can enjoy a rest in a wonderful garden surrounded by plants 🪴 or cool down in the pool. The best is the stuff 👌 very helpful and friendly 😍 Definitely a really nice place to stay.

B

Britt

family_with_children

March 9, 2026

8

De staff was very nice and friendly

M

Megan

solo_traveller

March 9, 2026

10

Lovely small hotel, staff were extremely friendly and helpful. Gave me great advice for my stay

The garden area is very pretty and fits in with tulum’s general jungle feel. The staff were extremely friendly and helpful. They gave me advice on how to use my time whilst staying in Tulum and how to get around which I really appreciated and showed me how to use the fan etc in the hotel room. I feel they went above and beyond for what hotel staff normally do. Felt very safe in the hotel too. I would definitely recommend this hotel and it is very reasonably priced

C

Caroline

solo_traveller

March 6, 2026

8

Very friendly and helpful staff who went out of their way to assist and share excellent recommendations. The room was very spacious and the beds were good.

A

Alison

couple

February 23, 2026

7

Lovely staff, convenient location but the room didn’t meet my expectations

Well located between the town centre and the beaches. Friendly staff. Nice to have a fridge and kettle in the room

Facilities

Activities

Fishing, Massage, Hiking, Diving, Snorkelling, Water sport facilities on site

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Coffee house on site, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Bicycle parking, Family rooms, Non-smoking rooms, Soundproof rooms, Safety deposit box, Minimarket on site, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Shallow end, Swimming pool

Safety & security

24-hour security, Key access, Security alarm, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available

Services

Shuttle service, Daily housekeeping, Airport shuttle (additional charge), Shared lounge/TV area, Concierge service, Shuttle service (additional charge), Room service, 24-hour front desk, Airport shuttle, Currency exchange, Luggage storage, Car hire, Tour desk

Deluxe Room (2 Adults + 1 Child)

The pool with a view is the standout feature of this double room. Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 2 beds.

Max 3 guests 22 1 bedroom 1 bathroom
Standard King Room

The pool with a view is the standout feature of this double room. The double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. Among the room amenities are a minibar, a tea and coffee maker and a wardrobe as well as garden views. The unit has 1 bed.

Max 2 guests 15 1 bedroom 1 bathroom
Superior King Room

This double room features a pool with a view. The double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has tiled floors, a seating area, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Max 2 guests 22 1 bedroom 1 bathroom
King or Twin Room

This air-conditioned room features 2 single beds or 1 king-size bed and a private bathroom.

Max 2 guests 15 1 bedroom 1 bathroom
Junior Suite with Pool View

First floor suite with pool view, and shared solarium with other guests, equipped with two queen beds and two sofa bed to accommodate others 2 person. The suite is with TV, safe, minibar, fan, A / C, hairdryer, kettle / coffee maker, is soundproofed.

Max 6 guests 38 1 bedroom 1 bathroom
Presidential Suite

This suite features a pool with a view. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Max 3 guests 65 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that American Express is not accepted. Guests are welcome to pay in cash at check-in, dollars or pesos. When paying by credit card, there will be an added fee of 5% to the total amount.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Bar is closed from 2025-04-30 until 2024-02-23
Last updated: Apr 11, 2024, 1:47 PM

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