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Ophelia Tulum Condo Hotel in Aldea Zama

Aparthotel

Av. Juanek con Av Satelite Sur, Aldea Zama

hotel
hotel

Why people book this hotel

Pool
11 mentions

The garden and the pool are beautiful

The TV had Netflix/ Disney and the swimming pool area was very clean

Comfortable rooms
6 mentions

Really nice stylish modern spacious apartment with kitchen, nice bathroom

Complex is very quiet and modern, rooms very spacious

Great location
5 mentions

The town is a short walk away and the area surrounding is safe to walk through (…

A resort like hotel at a reasonable distance both from the beach and the central…

Friendly staff
3 mentions

The gym and laundry services included in the cost were also a great bonus

The swimmingpool was nice and the staff was very friendly

Good value
3 mentions

Really good value for money

The value for money of this accommodation, considering the included facilities, …

Clean rooms
1 mentions

The property was beautiful, the apartment was really spacious and clean

Overview

Featuring garden views, Ophelia Tulum Condo Hotel in Aldea Zama provides accommodation with an outdoor swimming pool, a fitness centre and a garden, around 4.2 km from Tulum Archeological Site. Wellness packages and a bicycle rental service are available for guests. There is a sun terrace and guests can make use of free WiFi and free private parking. The aparthotel will provide guests with air-conditioned units with a wardrobe, a coffee machine, a microwave, a toaster, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Some units include a dining area and/or a balcony with outdoor furniture. At the aparthotel, all units are equipped with bed linen and towels. If you would rather not eat out, you can make use of the kitchen facilities, which include a stovetop, a minibar and kitchenware. The aparthotel has a picnic area where you can spend a day out in the open. Tulum Bus station is 1.5 km from the aparthotel, while Bus station Tulum Ruins is 3.4 km away. The nearest airport is Tulum International, 39 km from Ophelia Tulum Condo Hotel in Aldea Zama, and the property offers a paid airport shuttle service.

Traveller reviews

E

estelle

solo_traveller

June 3, 2025

1

NOT SUITABLE FOR LONG STAYS

Do not stay here

F

Fanni Veronika

couple

March 23, 2025

8

Modern big stylish apartment with a few problems, still good for the price

Really nice stylish modern spacious apartment with kitchen, nice bathroom. The garden and the pool are beautiful. Comfortable soft pillows. Two amazing restaurants just around the corner (Chez Cocco was the best for breakfast and dinner, and right next to it EL ALUX RESTAURANTE BAR for a very authentic experience, it was like eating at a Mexican grandmother).

S

Susan

solo_traveller

March 19, 2025

7

Relaxing, lots of greenery in the outdoor space.

K

Kelsey Gray

couple

February 24, 2025

9

A beautiful resort to relax in Tulum

The property was beautiful, the apartment was really spacious and clean! The gym and laundry services included in the cost were also a great bonus. The TV had Netflix/ Disney and the swimming pool area was very clean. Really good value for money. The town is a short walk away and the area surrounding is safe to walk through (in our opinion)

E

Elisbur

couple

February 22, 2025

9

Everything is so pretty and aesthetic

G

Gesine

solo_traveller

February 14, 2025

5

Great pool but don’t expect too much

Very nice pool area

S

Shaun

couple

January 31, 2025

8

Great place to chill, a little weird getting there

Complex is very quiet and modern, rooms very spacious. Pool are was very nice and never busy. You were able to bring your own food and drink poolside. There are free laundry facilities (bring your own detergent) and a free gym.

L

Libor

solo_traveller

January 29, 2025

8

A resort like hotel at a reasonable distance both from the beach and the central street with restaurants. It seemed to me that they aim at longer stays

B

Blessing

family_with_children

January 28, 2025

2

No service, dirty rooms, unreliable internet. A very disappointing stay.

The pool area is nice

L

Leanne

solo_traveller

January 27, 2025

7

The studio apartment was beautiful as were the pool and other facilities. It is located in a residential area which does look underdeveloped, however I found the walk to the main street perfectly fine in the day time (didn’t walk at night). It takes around 10-15 mins. They were also very responsive on the booking.com app.

K

Kristýna

solo_traveller

January 26, 2025

7

Ok value

Despite off-roads surroundings, it was easy to reach all the cafés and shops for me.

W

Woutrina

solo_traveller

January 25, 2025

7

well utilized appt, free use of washing machines and dryers.

J

Jūratė

solo_traveller

January 24, 2025

6

It could be much better. Before this I was stayed in much better hotel with better price.

The pool was nice. And location.

G

Gal

couple

January 18, 2025

7

Nice pool, friendly stuff. The room was not clean.

The swimmingpool was nice and the staff was very friendly.

C

Carol

couple

January 17, 2025

1

Don't bother checked out a day early

The apartment itself was nice and communication with the owner was good .The gardens are tranquil and the pool was relaxing. The lifts worked .

M

Minoshka

couple

January 16, 2025

1

DO NOT STAY AT THIS HOTEL!

Nothing!

J

Justin

couple

January 14, 2025

2

The pool

M

Martin

couple

January 12, 2025

6

Great facilities and value for money

The value for money of this accommodation, considering the included facilities, was fantastic. It's a shame we didn't get time to make use of all the facilities. The hotel also has an in-house laundry room for free use of its residents, which was really helpful. The location is close to the centre of town and some nice places to eat at different ends of the culinary scale.

D

Dejan

solo_traveller

January 10, 2025

10

Amazing bed

I loved circle bed and furnirure

N

Nuwan

solo_traveller

January 10, 2025

10

The unit I got looked like a 4-5 star room with massive space, really nice furniture and fittings etc. Hotel pool looked fabulous (though I didn't have time to enjoy it). For the money I paid, I couldn't believe the luxury. It's a really nice hotel, highly recommended.

Facilities

Activities

Fitness centre, Snorkelling, Spa/wellness packages, Fitness, Bike tours, Tour or class about local culture, Cooking class

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Property is cleaned by professional cleaning companies

Food & Drink

Wine/champagne

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, Safety deposit box, WiFi available in all areas, Non-smoking rooms, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, Outdoor furniture, Picnic area, Garden, Terrace, Sun terrace, Outdoor pool (all year)

Parking

Parking, Free parking, Parking on site, Private parking, Accessible parking

Physical distancing

Contactless check-in/check-out

Pool and wellness

Sun loungers or beach chairs, Swimming Pool, Pool/beach towels, Pool bar

Reception services

Invoice provided

Safety & security

24-hour security, Key access

Safety features

Staff follow all safety protocols as directed by local authorities

Self check-in

Lockbox key collection at the property

Services

Shuttle service, Express check-in/check-out, Airport shuttle, Business centre, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Grocery deliveries

Transport

Airport pick up, Airport drop off

One-Bedroom Apartment

Featuring a private entrance, this air-conditioned apartment comprises a kitchen, 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, kitchenware, a microwave and a toaster. The apartment provides a minibar, a coffee machine, a seating area, a dining area and a flat-screen TV. The unit offers 2 beds.

Max 3 guests 50 1 bedroom 1 bathroom
Deluxe Queen Studio

Boasting a private entrance, this air-conditioned suite comes with a kitchen, 1 bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, kitchenware, a microwave and a toaster. Featuring a terrace, this suite also features a minibar, a coffee machine and a flat-screen TV. The unit has 1 bed.

Max 2 guests 30 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:00
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printThis property will not accommodate hen, stag or similar parties.
Last updated: Apr 11, 2024, 1:49 PM

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