Naala Tulum
Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001
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5 nights, 2 adults
USD$831.6
Includes taxes and charges
5 nights, 2 adults
USD$831.6
Includes taxes and charges
Why people book this hotel
“pool on top, rooms”
“The room was particularly good - great size, bathroom area, and balcony with a c…”
“Friendly and helpful staff”
“Good service”
“Great swimming-pools”
“Pool is lovely”
“Location / nice place /”
“Great location”
“Clean”
“Clean and comfortable”
“Very good value for money”
“Good value”
Overview
Naala Tulum features a restaurant, outdoor swimming pool, a bar and shared lounge in Tulum. Featuring a garden, the hotel is close to several noted attractions, around 1.7 km from Las Palmas Beach, 1.9 km from Paraíso Beach and 1.6 km from Tulum Bus station. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel every room is equipped with air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, and towels. Selected rooms have a kitchen with a microwave, a fridge and an oven. All units include a safety deposit box. Continental and à la carte breakfast options are available daily at Naala Tulum. The accommodation offers a terrace. South Tulum Beach is 2.4 km from Naala Tulum, while Tulum Archeological Site is 2.5 km away. The nearest airport is Cozumel International Airport, 64 km from the hotel.
Traveller reviews
Branko
family_with_children
May 21, 2026
pool on top, rooms
Rebecca
couple
May 13, 2026
“Great location and value for money”
Very good value for money. The room was particularly good - great size, bathroom area, and balcony with a courtyard view. Friendly and helpful staff.
pieter
solo_traveller
May 1, 2026
“Very nice Hotel, comfortable!”
Nice hotel with spacious rooms and modern bathrooms. Great swimming-pools. Clean. Good service. Good value.
Fry63
couple
April 24, 2026
“Definately recommend, Perfect 👌”
Room was huge with a lovely bathroom.
Emilia
family_with_children
April 16, 2026
“Good hote to stay in Tulum”
Location / nice place /
Esra
solo_traveller
April 13, 2026
“Reception was very helpful, they provided whatever l needed, hotel was clean, room was very comforta”
4 star hotel categories mostly give caffee machine, l didnt have it in my room, but after l requested ,they provided it to me.
Marine
family_with_children
April 6, 2026
N/A
Don
family_with_children
April 3, 2026
“OK place”
Clean and comfortable
Caroline
family_with_children
April 2, 2026
Great location. Lovely spacious 2 bed apartment. The staff were great, very helpful and friendly.
Andreea Mihaela
extended_group
March 28, 2026
The place is beautiful and quiet
Lucy
couple
March 23, 2026
Really lovely hotel. Clean and tidy. Pool is lovely. Rooms are large and comfortable.
Janelle
family_with_children
March 18, 2026
“Loved it”
The hotel was gorgeous. Absolutely loved the rainforest section in the middle with the hammocks. We had an apartment suite, and it suited us as a family of four perfectly. The decor of the apartment was beautiful.
Chris
couple
March 14, 2026
Rooms are comfortable, staff excellent. Location is great
Giosuè
solo_traveller
March 11, 2026
“More like a Hotel for families.”
Rooftop smaller pool/smily staff.
Martin
couple
March 8, 2026
The area around.
Samantha
family_with_children
March 4, 2026
“Design hotel”
Room was spacious with large comfy bed, plenty of storage, balcony, safe, fridge. Interesting design.
Mahalia
family_with_children
March 1, 2026
“Beautiful pool and convenient location”
Great pool area! Beautifully decorated appartment and the beds … I need one of those at home. They were so comfortable. Our cleaner was very friendly as well as the guest services/reception and staff at the pool. Very convenient that they have a parking underneath the hotel at $10,- per day. We booked the apartment with only the two of us, when it actually fits upto 6. So it was far too large for us, but my daughter and I enjoyed it a lot. Large fridge, two bedrooms, 2 bathrooms, 3 balcony’s. In the vicinity you can find many restaurants serving taco 🌮 ‘s etc. By the way next door is quite a nice Italian restaurant Sofia’s if you fancy something else then Mexican for a change. Tulum Beach, cenotes and parks are a short drive. Parking at beach usually around 200 pesos for the whole day.
Evan
couple
March 1, 2026
“Unbelievable hotel & location perfect”
Unreal property will definitely be back! Loved everything about it
Jena
family_with_children
February 25, 2026
“Great accommodation for any party - families, friends etc!”
Perfect location, 20 minute cycle to playa praiso beach on a safe road with cycle track but also 10 minutes cycle from old town. There is plenty of bike rentals nearby including a baby seat for our toddler. There’s several supermarkets and restaurants along the same street too! The staff were all very friendly too!
Marine
family_with_children
February 24, 2026
“Nice stay”
The big family room, the view from the pool, the price
Facilities
Activities
Solarium, Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Wine/champagne, Kid meals, Breakfast options, Breakfast in the room, Restaurant, Bar, Snack bar, Special diet menus (on request)
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
Air conditioning, Designated smoking area, Lift, Non-smoking rooms, Family rooms, Safety deposit box
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace
Parking
Parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Rooftop pool, Infinity pool, Pool with view, Pool/beach towels, Swimming pool, Swimming Pool, Sun loungers or beach chairs, Sun umbrellas
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
Shuttle service, Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Concierge service, Shuttle service (additional charge), Express check-in/check-out, Packed lunches, Car hire, Tour desk, Fax/photocopying, Luggage storage, Airport shuttle, 24-hour front desk, Room service, Meeting/banquet facilities
Transport
Airport pick up, Airport drop off
Two-Bedroom Apartment
This apartment features a rooftop pool. This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment provides a flat-screen TV with streaming services, a private entrance, a minibar, a coffee machine as well as garden views. The unit offers 3 beds.
Deluxe King Room
This double room's standout feature is the rooftop pool. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
King Room with Terrace
This double room features a balcony, private entrance, minibar and Alexa-virtual assistant.
Standard King Room
This double room's special feature is the rooftop pool. This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views.
Twin Room with Terrace
This twin room has a balcony, minibar,tile/marble floor and Alexa-virtual assistant.
Deluxe Quadruple Room
This quadruple room features a rooftop pool. Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a private entrance, a minibar, a wardrobe as well as city views. The unit has 2 beds.
Hotel Policies
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