Motto By Hilton Tulum
Coba Avenue south sin nombre street
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Why people book this hotel
“Very good fitness and nice swimming pools”
“Gym and pool were fantastic”
“The location, easy and central”
“The location is also perfect”
“The staff was friendly and breakfast was very tasty”
“What truly made the stay exceptional, though, was the service”
“Beautiful rooftop, well equipt gym and very clean”
“The rooms were beautiful, super comfortable, and impeccably clean”
“Nice place, very compact rooms but its the Motto style so u got all what u need”
“very nice and clean hotel with friendly staff, comfy rooms, i would come back an…”
“- The pool area + roof top is just amazing - The reception is lovely - The gym w…”
“Roof top bar, breakfast, staff”
Overview
Located in Tulum, 2.1 km from South Tulum Beach, Motto By Hilton Tulum provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a 24-hour front desk, this property also welcomes guests with a restaurant and a terrace. Guests can make use of a bar. Tulum Archeological Site is 4 km from the hotel, while Tulum Bus station is 2.5 km away. The nearest airport is Tulum International Airport, 40 km from Motto By Hilton Tulum.
Traveller reviews
Angela
couple
May 6, 2026
Lovely hotel with nice boutiques and restaurants just outside.
Angela
couple
May 6, 2026
Lovely hotel with nice boutiques and restaurants just outside.
Judy
couple
April 24, 2026
Beautiful rooftop, well equipt gym and very clean
Judy
couple
April 24, 2026
Beautiful rooftop, well equipt gym and very clean
Sara
couple
April 13, 2026
“Nice stay!”
Nice place, very compact rooms but its the Motto style so u got all what u need. Very good fitness and nice swimming pools. The staff was friendly and breakfast was very tasty
Gladys
couple
April 11, 2026
“Pleasent, nice attention by the personal, very cooperativo”
The location, easy and central.
Paulina
extended_group
April 9, 2026
The design is stunning, modern but still very much in tune with Tulum. Every corner of the hotel feels intentional and aesthetic without trying too hard. The rooms were beautiful, super comfortable, and impeccably clean. The bed was amazing (slept so well), and the little details really stood out. What truly made the stay exceptional, though, was the service. Everyone was genuinely kind, attentive, and welcoming without being overbearing. You can tell they really care about creating a great experience. The location is also perfect!! Close enough to everything you want to do in Tulum, but still feels like a peaceful escape. Overall, Motto Tulum exceeded my expectations in every way. I’d 100% stay here again and would recommend it to anyone looking for a relaxing, and seamless Tulum experience!!!
Badar Tufail
extended_group
April 9, 2026
- The pool area + roof top is just amazing - The reception is lovely - The gym was really nice - Al a Carte breakfast was good - Location is close to city centre + tourist areas + ruins - Free bike rentals - Nearby area is nice
Emily
couple
April 8, 2026
Gym and pool were fantastic. Staff were so lovely
Alicja
couple
April 3, 2026
Loved the pool area and the luxury feel of the lobby
Teeshan
couple
March 29, 2026
“Convenient and affordable”
Staff very helpful.
Jean Pierre
solo_traveller
March 20, 2026
“Spectacular roof top pools. Perfect location in Tulum. New modern hotel.”
The pools on the roof for swimming. The beach in Tulum was closed because of Sargassium Algae. So the pools are important. Also good welcome drink ( no alcohol). A free daly credit of 10$ for the sun roof bar. Free washing/Drying machines. Free cocktail course at 4 pm every day on roof top. Very kind and professionnal personnel. Free bicycle rental.
Jack
couple
March 17, 2026
Good hotel, great location between centro and beach area. Pool and gym were nice also!
Ana Chegão
couple
March 15, 2026
“Very good location. The room was very cosy and funcional. The breakfast is a la cart and has some hidden costs, not so g”
Filip
couple
March 11, 2026
“top qualityn”
very nice and clean hotel with friendly staff, comfy rooms, i would come back anytime
Mathias
couple
March 6, 2026
Roof top bar, breakfast, staff
Hailey
couple
March 4, 2026
“Okay”
Rooftop was okay and the location of the property is good. The cocktail class was a nice activity.
Iordanis
couple
February 22, 2026
“Special hotel special people very clean”
My lovely hotel 4th time stay at this place and I love it
Iordanis
couple
February 22, 2026
“Perfect place perfect hotel”
This is my 4th time to stay at this hotel all is super 🥇
Sidonio Miguel
couple
February 19, 2026
The pool area and food are really good. The rooms are quite comfortable but seem to have been made for solo travelers.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Visual aids: Braille
Activities
Public Bath, Spa lounge/relaxation area, Spa/wellness packages, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Fitness centre, Spa and wellness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Wine/champagne, Restaurant, Bar, Snack bar, Special diet menus (on request), Breakfast options, Kid meals, Coffee house on site
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas
General
Bicycle parking, WiFi available in all areas, Minimarket on site, Lift, Safety deposit box, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, Pets allowed, Non-smoking rooms, Soundproof rooms, Facilities for disabled guests, Family rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace
Parking
Parking, Free parking, Parking on site, Private parking, Parking garage, Accessible parking
Physical distancing
Physical distancing rules followed
Pool and wellness
Swimming Pool, Sun loungers or beach chairs, Sun umbrellas, Rooftop pool, Infinity pool, Pool with view, Pool/beach towels, Pool bar, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals, Face masks for guests available
Services
Packed lunches, Tour desk, Dry cleaning, 24-hour front desk, Concierge service, Private check-in/check-out, Daily housekeeping, Trouser press, Express check-in/check-out
Flex Room with One Queen Wall Bed
This double room features a rooftop pool. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a seating area, a safe deposit box, tumble dryer as well as an inner courtyard view. The unit has 1 bed.
Flex Room with One Queen Wall Bed and Roof Top Access
This double room's standout feature is the rooftop pool. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a seating area, a safe deposit box, tumble dryer as well as garden views. The unit offers 1 bed.
Queen Room
The rooftop pool is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a safe deposit box, tumble dryer, heating as well as garden views. The unit has 1 bed.
Queen Room with Mobility/Hearing Accessible 3X3 Shower
This double room provides a rooftop pool. The double room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has tumble dryer, heating, a flat-screen TV with cable channels and an inner courtyard view. The unit has 1 bed.
Queen Room with Roof Top Access
This double room provides a rooftop pool. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Room with Bunk Beds-One Twin Bed over One Queen Bed
This triple room features a rooftop pool. This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Room with Bunk Beds-One Twin Bed over One Queen Bed and Roof Top Access
This triple room's standout feature is the rooftop pool. Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a safe deposit box, tumble dryer, heating as well as garden views. The unit offers 1 bed.
Family Suite
Guests will have a special experience as this suite offers a rooftop pool. This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Junior Queen Suite
This suite's standout feature is the rooftop pool. Offering free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a seating area, a safe deposit box, tumble dryer as well as garden views. The unit has 1 bed.
Hotel Policies
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