Copal Tulum Hotel
Aldea Zama Ixchel
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15 nights, 2 adults
USD$3,939.76
Includes taxes and charges
15 nights, 2 adults
USD$3,939.76
Includes taxes and charges
Why people book this hotel
“Great stay - Copal is beautiful and very comfortable”
“Room looked great”
“Staff are very kind and helpful, particular should out to Max who we feel went a…”
“The staff was really attentive and it was really luxurious in all details”
“The location is good for restaurants and transport links”
“Location is good - easy walking distance to the main tulum strip, but also locat…”
“We stayed at the hotel twice — once in a ground-floor room with a private pool a…”
“Full of beautifull trees and lights, the swiming pool looks nice”
“The breakfast was good though they made our eggs incorrectly”
“Breakfast was tasty and nice to have to have it by the pool”
“Excellent location, clean and comfortable apartments”
“Room was clean and spacious”
Overview
Situated just 4.7 km from Tulum Archeological Site, Copal Tulum Hotel offers accommodation in Tulum with access to a rooftop pool, an open-air bath, as well as a lift. This property offers access to a patio, free private parking and free WiFi. The accommodation features airport transfers, while a bicycle rental service is also available. The aparthotel will provide guests with air-conditioned units offering a desk, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a walk-in shower. Some units also have a well-fitted kitchen equipped with an oven, a microwave, and a toaster. At the aparthotel, each unit is fitted with bed linen and towels. Breakfast is available each morning, and includes à la carte, continental and vegetarian options. Yoga classes and fitness classes are arranged at the fitness room in house. The area is popular for pub crawls, and car hire is available at this 5-star aparthotel. Tulum Bus station is 1.9 km from the aparthotel, while Bus station Tulum Ruins is 3.9 km from the property. The nearest airport is Tulum International Airport, 39 km from Copal Tulum Hotel.
Traveller reviews
Valentijn
family_with_children
April 29, 2026
Very nice atmosphere and restaurant options
Olamide
extended_group
April 13, 2026
“Great stay but need to venture out to experience Tulum.”
I had a good stay at Copal. The apartments are big and the space is lovely. The breakfast was good though they made our eggs incorrectly. The location is good for restaurants and transport links.
Adriana
couple
April 8, 2026
“Would recommend!”
Great stay - Copal is beautiful and very comfortable. Staff are very kind and helpful, particular should out to Max who we feel went above and beyond. Location is good - easy walking distance to the main tulum strip, but also located within a new neighbourhood with some nice restaurants/bars.
Kaylie
family_with_children
March 6, 2026
“Amazing. Would love to come back!”
We had the most gorgeous stay here with my husband and three children. It was I. A great location and the facilities were beautiful. Thank you for a lovely trip!
Eniko
solo_traveller
March 1, 2026
Excellent location, clean and comfortable apartments. The staff was really attentive and it was really luxurious in all details.
Kate
couple
February 19, 2026
The setting was lovely with all the jungle planting. Room looked great. Breakfast was tasty and nice to have to have it by the pool.
Elliot
couple
February 11, 2026
“Excellent stay, 15 mins walk to the centre with ample bars and restaurants / shops”
Friendly & helpful staff. Excellent facilities, good restaurant and bike hire available. Room was clean and spacious. Highly recommend
Dominika
family_with_children
January 28, 2026
Breakfast was good, pleasant, green surrounding
Nicolo
couple
December 29, 2025
“Feel in touch with nature without losing comfort.”
Awesome rooms within an awesome context. Incredible sushi restaurant. A unique vibe.
Jody
family_with_children
December 20, 2025
“very relaxed stay, massive apartment, great food”
The breakfast was fantastic although not included in the price, particularly interesting options for vegetarians. We had a 2 bed rooftop flat which was massive with fridge, kitchen area, it was very nice. it was easy to get taxis and you could walk to downtown Tulum in 15 minutes. we found a great ice cream place 7 mins walk away. The staff were all very friendly
Tristan
family_with_children
December 17, 2025
“Big bright flat but some elements to improve”
Very big, bright and very responsive staff
Diana
couple
December 17, 2025
We had an absolutely wonderful stay at this hotel and cannot recommend it highly enough. From the moment we arrived, every single staff member was incredibly kind, professional, and attentive. We would especially like to mention Max, who we interacted with frequently. He was exceptionally helpful, always friendly, and gave us many great tips that truly enhanced our stay. Claudio was also consistently courteous and attentive, and Ivy was extremely kind, welcoming, and professional as well. The entire team made us feel genuinely cared for. We stayed at the hotel twice — once in a ground-floor room with a private pool and once in an upper-category room with a rooftop pool. Both rooms were immaculately clean, perfectly maintained, and very hygienic. The attention to cleanliness and detail was outstanding. The property itself is beautiful and very well maintained. It’s one of those places where you actually look forward to coming back in the evening — a peaceful, relaxing environment where you can truly unwind and feel at home. This was honestly one of the nicest hotel experiences we have ever had. We felt comfortable, safe, and completely relaxed throughout our stay. A big thank you to the entire team for making our time here so special — we would return without hesitation.
Mahsa
couple
December 11, 2025
“Beautifull view and spacious rooms”
The hotel is breath taking. Full of beautifull trees and lights, the swiming pool looks nice. The rooms are spacious and everything looks luxurious.
Roger
couple
December 9, 2025
“Shame about check in but overall a good stay”
The location was on the edge of town to restaurants or bars so either a 15 minute walk along poor roads with missing pavements and few street lights or a MXN 180 taxi ride. The apartment was large and had all the facilities necessary for a good stay. Can't thank Ivy on reception (3pm until 11pm) enough for all her help on local restaurants etc. etc. A lovely lady!
Anna
couple
December 2, 2025
“Nice hotel”
The hotel is beautiful, very green, staff is very friendly, they have two pools, and our room was upgrated to the better one with the own jacuzzi. The food in two restaurants was great.
adonis
solo_traveller
September 30, 2025
“Exceptional facilities especially the jungle areas, cafe and roof top pool.”
The facilitéis were amazing but the room was okay.
Martin
extended_group
August 1, 2025
“Nice hotel in OK town”
Very large and well-equipped rooms, very friendly staff, two swimming pools, atmospheric jungly vibe throughout (with authentic mosquitoes).
Delina
solo_traveller
July 12, 2025
The whatsapp response was prompt and very helpful with things to do any other help for the check in
Tina
family_with_children
May 25, 2025
“Very expensive”
Nothing really
Chantel
extended_group
May 11, 2025
“I had the best time at this hotel, the staff were amazing special shoutout to manuel and Paula! We loved their service a”
Amazing exceeded my expectations
Facilities
Activities
Fitness centre, Spa and wellness centre, Massage, Diving, Snorkelling, Open-air bath, Beauty Services, Facial treatments, Manicure, Body treatments, Body scrub, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Pub crawls, Walking tours, Bike tours
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast options, Wine/champagne
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
WiFi available in all areas, Bicycle parking, Air conditioning, Lift, Safety deposit box, Family rooms
Internet
Internet services, WiFi, Free WiFi
Outdoors
Outdoor furniture, Outdoor pool, Sun terrace, Outdoor pool (all year)
Parking
Street parking, Parking, Free parking, Private parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Sun loungers or beach chairs, Swimming Pool, Swimming pool, Rooftop pool, Infinity pool, Pool with view, Pool/beach towels, Shallow end
Reception services
Invoice provided
Safety & security
Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Luggage storage, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Daily housekeeping, Grocery deliveries, Ironing service, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, Express check-in/check-out, Car hire, Tour desk
Luxury 1 Bedroom Jungle Apartment Private Pool Garden View 2 Single Beds & 1 King Sofa Bed
This apartment's standout feature is the private pool. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with streaming services a private entrance and a patio. The unit has 3 beds.
Luxury 1 Bedroom Jungle Apartment Terrace Garden View 2 Single Beds & 1 King Sofa Bed
This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with streaming services a private entrance and a terrace. The unit offers 3 beds.
Luxury 2 Bedroom Jungle Apartment Private Pool Garden View 1 King, 2 Single Beds & 1 King Sofa Bed
Guests will have a special experience as the apartment provides a private pool. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment comprises a dining area, a flat-screen TV with streaming services a private entrance and a patio. The unit offers 4 beds.
Luxury 2 Bedroom Jungle Apartment Terrace Garden View 1 King, 2 Single Beds & 1 King Sofa Bed
This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment comprises a dining area, a flat-screen TV with streaming services a private entrance and a terrace. The unit offers 4 beds.
Luxury 3 Bedroom Jungle Apartment Private Pool Garden View 1 King, 4 Single Beds & 1 King Sofa Bed
Guests will have a special experience as the apartment provides a private pool. This spacious apartment consists of 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is equipped with a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment comes with a dining area, a flat-screen TV with streaming services a private entrance and a patio. The unit offers 5 beds.
Premium 1 Bedroom Rooftop Apartment Private Pool Garden View 2 Single Beds & 1 King Sofa Bed
Guests will have a special experience as this apartment offers a pool with a view. This spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment comes with a dining area, a flat-screen TV with streaming services a private entrance and a patio. The unit offers 3 beds.
Premium 2 Bedroom Rooftop Apartment Private Pool Garden View 1 King, 2 Single Beds & 1 King Sofa Bed
The pool with a view is the standout feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment consists of a dining area, a flat-screen TV with streaming services a private entrance and a patio. The unit has 5 beds.
Premium 3 Bedroom Rooftop Apartment Private Pool Garden View 1 King, 4 Single Beds & 1 King Sofa Bed
This apartment features a pool with a view. This spacious apartment features 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a refrigerator, kitchenware, an oven and a microwave. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with streaming services a private entrance and a patio. The unit has 4 beds.
Luxury 4 Bedroom Jungle Apartment Garden View 2 King, 4 Single Beds & 1 King Sofa Bed
The fully equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. The spacious family room provides air conditioning, a private entrance, a terrace with a quiet street view as well as a private bathroom featuring a walk-in shower. The unit offers 7 beds.
Deluxe Double Jungle Room Terrace 1 King Bed
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 1 bed.
Premium Double Jungle Room Rooftop Private Pool Garden View 1 King Bed
Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a private entrance, a balcony with a quiet street view as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Deluxe Studio Jungle Terrace Garden View 1 King Bed & 1 King Sofa Bed
In the well-fitted kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The spacious studio provides air conditioning, a private entrance, a terrace with a quiet street view as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Luxury Jungle Studio Private Pool Garden View 1 King Bed & 1 King Sofa Bed
This studio features a private pool. Featuring free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen has a refrigerator, kitchenware, an oven and a microwave. The spacious air-conditioned studio features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 2 beds.
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