Av. Satelite Norte y calle Bubullek
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1 night, 2 adults
USD$3,539.68
Includes taxes and charges
1 night, 2 adults
USD$3,539.68
Includes taxes and charges
“Lovely hotel, friendly staff, clean room with good facilities”
“Just wish the room was quieter”
“Staff were super friendly”
“Such lovely staff and we really liked the room”
“Room was clean and pool was nice Excellent breakfast at the cafe”
“The staff was super nice The room huge and clean”
“Good location, only a short walk to the main street”
“Super clean, great staff, and location”
“The pool is slightly small yet during our time not many people used it so it did…”
“Lovely pool & rooftop area”
“Very clean, friendly staff, great breakfast”
“Staff, breakfast and the location”
Well located in the centre of Tulum, Biwa Tulum provides air-conditioned rooms with free WiFi, free private parking and room service. This 4-star hotel offers a shared lounge and a concierge service. The hotel has a fitness centre, year-round outdoor pool and terrace, and guests can enjoy a meal at the restaurant. At the hotel, each room has a city view, room desk, flat-screen TV, a private bathroom, bed linen, and towels. Rooms come with a coffee machine, while selected rooms come with has a balcony with chairs a kitchen with a fridge, a minibar and a stovetop. Guest rooms include a safety deposit box. You can play billiards at this 4-star hotel, and bike hire and car hire are available. Tulum Archeological Site is 3.7 km from Biwa Tulum, while Tulum Bus station is 1 km away. The nearest airport is Cozumel International, 78 km from the accommodation, and the property offers a paid airport shuttle service.
Michal
extended_group
February 26, 2026
“Huge space in Tulum downtown”
Excellent place, very well situated.
Lucia
couple
December 18, 2025
Right next to a main, loud street with zero sound protection and you also hear everything your neighbours do, impossible to sleep
Calum
solo_traveller
November 17, 2025
Staff were super friendly. Room was clean and pool was nice Excellent breakfast at the cafe
Jasmine
couple
August 17, 2025
“A great choice is a roadtrip”
The staff was super nice The room huge and clean
Caleb
couple
July 7, 2025
Good location, only a short walk to the main street. Few cafes and restaurants nearby plus one attached to the hotel. Such lovely staff and we really liked the room
Sanchez
family_with_children
June 10, 2025
“Excelente”
Every thingy
Susy
couple
April 20, 2025
Very clean, friendly staff, great breakfast
Rebecca
extended_group
April 17, 2025
“Good affordable hotel”
Lovely hotel, friendly staff, clean room with good facilities.
Jennifer
couple
March 28, 2025
“Great but wish was quieter”
Loved the hotel. Super clean, great staff, and location. Just wish the room was quieter. Made sleeping a bit difficult.
James
couple
March 12, 2025
“If there’s a better place to stay in Tulum for this price I’d be shocked. Perfect stay.”
We stayed in room 201 for 5 nights, March 2025, couple in our 30s. We were told this was an upgrade to a room with a balcony even though we’d booked a room with a balcony. Location is good. Surrounded by restaurants and cafes, convenience store basically next door, the Main Street of Tulum is a block or two away so it walk distance to everything in town but not in the noisy area. The room was spacious with a comfortable huge bed. A very big bathroom with his and hers sinks, basically a walk in wardrobe in the bathroom and big shower. Lots of space for every thing you have. Staff are extremely friendly, from reception staff to cleaners to maintenance workers. Everyone is friendly, smiley and helpful. Each day the room was meticulously cleaned to a high standard. Very good service throughout our stay. There is a restaurant and drink shop on ground floor of the hotel. Everything you need is available nearby. The pool is slightly small yet during our time not many people used it so it didn’t need to be a huge pool area. We used the pool most afternoons for 5 days and we had the pool to ourselves 90% of the time. Midday check out is very generous. Most places are usually 10am/11am but was nice not to have to rush on our check out day. Check in and check out was very nice and felt well treated as guests at this hotel. Hotel WiFi was good and strong all around the premises of the hotel as well as our SIM connection.
Su
family_with_children
February 20, 2025
“Great stay..value for money!”
1. The bed was comfortable. 2. The room was very spacious. 3. The staff was courteous and helpful. 4. Location is close to downtown and most eating places.
Jeffrey
solo_traveller
January 26, 2025
Staff, breakfast and the location
YOSHITAKA
solo_traveller
January 19, 2025
Good restaurant.
Sandy
couple
November 2, 2024
“Great location”
Loved our stay at BIWA, the location was perfect and Stephanie and the other staff were very helpful.
Jennifer
couple
October 27, 2024
Location, clean big room
Andrew
family_with_children
July 13, 2024
“Would definitely stay again & great location”
Very spacious suite with loads of natural light & spotlessly clean. Loved the location. Lovely pool & rooftop area. It is on a busy road so can be a bit noisy tho that would not stop us staying again. Renting bikes direct from the hotel was very convenient.
Eleni
couple
May 27, 2024
Cozy and clean room !
Alexander
couple
May 13, 2024
“Perfect hotel in Tulum”
Perfect hotel in a more quiet part of Tulum
maria
couple
April 22, 2024
“We enjoyed our stay.”
The hotel is in a great location and has a large room, a terrace on the roof, a gym and a pool. It is very close to walk to the Main Street in Tulum or for groceries. We enjoyed our stay.
Miriam
family_with_children
April 2, 2024
“Exceptionally good”
Great staff Clean very large room Lovely pool
Fitness centre, Massage, Billiards, Public Bath, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast options, Kid meals, Wine/champagne, Coffee house on site, Restaurant
Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized
Bicycle parking, Non-smoking rooms, Facilities for disabled guests, Family rooms, Air conditioning, Designated smoking area, Lift, Safety deposit box, WiFi available in all areas
Free WiFi, WiFi, Internet services
Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Parking on site, Private parking, Parking, Free parking, Accessible parking
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Swimming Pool, Heated pool, Pool/beach towels, Shallow end, Sun loungers or beach chairs, Sun umbrellas, Swimming pool
Invoice provided
24-hour security, Key access, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Passport/ID information collected online before you arrive
Shuttle service, Car hire, Fax/photocopying, Luggage storage, Room service, Meeting/banquet facilities, Airport shuttle, Business centre, Laundry, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping
Airport pick up, Airport drop off
Cosy double room with balcony, perfect for a couple or a small family with a baby. You will enjoy a flat screen TV with Netflix, minibar, and hotel amenities.
Comfortable twin room, perfect for friends or business traveller. You will enjoy a flat screen TV with Netflix, iPod dock, minibar, and hotel amenities.
Wonderful Suite with balcony (60m2), excellent for families or group of friends. Completely equipped, 2 double rooms, kitchen, living room, flat TV with Netflix, iPod dock, minibar, and hotel amenities. 4 people included!
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