“It wasn’t so greate”

Room and views

“Pay a lot, get a little... and with attitude”

room terrace was high and had a nice view.

We loved the beautiful ocean views and the pool. The bedrooms were beautifully decorated and the breakfast was delicious. It was my birthday while we stayed and the staff did daily towel art and gave us a bottle of wine which was a really lovely surprise!

Breakfast was good but limited like one coffee per person and thats it.

“Small nicely decorated hotel on a white sandy beach”

Beautiful hotel relatively small on a white sand beach. The rooms are spacious nicely decorated, luminous with balconies over the sea. Breakfast is amazing and staff super helpful and attentive. Next to the hotel there is a cenote where lives Panchito the crocodile!! You can even swim next to the crocodile

The room was large and well equipped. The breakfasts were delicious and varied. Nice hotel area - swimming pool, sunbeds, although the beach is very narrow.

“We had a great time but recommend heading out to town for nicer meals”

Nice remote area in a quiet part of Tulum- perfect for a relaxing holiday

“Beautiful beachside hotel!”

A beautiful property with really friendly staff. What a great location by the beach and pool!

“Friendly staff quiet and relaxing location”

Quiet area, very nice rooms, not crowded in hotel

“Worst experience ever”

The food

“Good value and really nice hotel”

The friendly hotel staff and non-corporate hotel made a nice atmosphere. We felt really welcome. Given free drinks when we arrived and tour of facilities. Good breakfast included in price. Nice quite location but not too far from Tulum center and historic ruins.

“Relax at the beach with all required comfort”

Very friendly staff, big shout out to Diana for the amazing tips on trips to do. Beautiful room with complimentary mini bar in an idyllic place outside of the busy Zona Hotelera of Tulum (highly recommend renting a car, upon airport arrival, because it's too remote to move around with bicycles and taxi's are very expensive - read 100 USD for a 20 min ride). Elaborate delicious breakfast and big plus on the available equipment to go kayaking or snorkling in the sea. Perfect if you want to relax at the beach with the comfort of a 4star boutique hotel (I think they have around 15-20 rooms).

“a lovely family vacay in warm tulum”

the room and balcony, the view, the spa massage at the pier and kayaking

Personal was super friendly View of room Bed was large and comfortable

“A very disappointing stay for a high price”

I was very very disappointed by my stay at Aléa The room was fine, however the beach only had a couple of beds for the entire hotel guests, we had to fight for beds every day The ocean was full of rocks, which was not disclosed on the property when I made my decision. This made it impossible to swim or jump in the water The food at the restaurant was not good, and the service was incredibly slow The hotel is so so far from the center, at least 30-40min away from the hotel and restaurant zone. The road is very bumpy from the hotel to the main road, our driver spent at least 15min to leave the hotel every time.

“One of the best places we stayed in Tulum”

This is a small hotel, very well suited if you enjoy your tranquility and privacy. We got the oceanfront room and we loved the view and the fact that the room was large enough and very bright and sunny, unlike other places we stayed in Tulum. The sunrise is simply stunning and you can see it from your own balcony while having coffee. Coffee machine in the room and minibar refilled with water, juice and beer every day, free of charge. The bed was huge and comfortable. Bathroom is very clean and the shower is separated from the toilet, which is very convenient. Also, the water had no smell and there was good pressure all day long, which cannot be said about other accomodations we staued i. Tulum. The Hotel also provided canoes and paddle boards free of charge. Free parking across the street. we had breakfast included and a nice varitey to choose from every morning.

“Lovely hotel in relaxing location, with great staff”

The staff were so helpful and friendly in particular Franzcelia who not only arranged honeymoon decorations and bubbly in our room but also helped arrange a car to collect us after we had an 8hour delay on arrival due to BA flight. Delicious freshly prepared breakfast each day, very relaxing stay. Also it was close to a Cenote which we went to, you couldn’t see many fish but apparently there is a friendly crocodile in there!

“Small nicely decorated hotel on a white sandy beach”

Beautiful hotel relatively small on a white sand beach. The rooms are spacious nicely decorated, luminous with balconies over the sea. Breakfast is amazing and staff super helpful and attentive. Next to the hotel there is a cenote where lives Panchito the crocodile!! You can even swim next to the crocodile

The staff were great, so friendly and always willing to help. The hotel is airy and clean and had everything we needed. The WiFi was fast. The food was good. Our room had plenty of space for 3 girls with lots of luggage, luxurious linen and beautiful ocean views, with complementary bar fridge contents which were restocked every day at no additional cost. The hotel itself is small, right on the doorstep of the beach, tranquil and quiet, with an atmosphere conducive to peace and rest - and that is just what we needed after crazy partying in Cancun over New Years.

“Disappointed!”

This is a beautiful and small boutique hotel, with very comfortable rooms, which are clean and well taken care of. In this particular boutique hotel they include a small mini bar and Nespresso Machine/capsules with the room price, and I think this is a very nice touch, as many smaller hotels don’t include this and they make you pay extra. They also give you free WiFi and for this area, was excellent coverage. It was really great to have this in our room. The food in the hotel is really good, with actually a lot to choose from and it is presented really well. We really loved the beach area, as it is so peaceful and relaxing. If you want to get away from the world and be in a place where you feel you have your own private beach, then this is a great location. The staff were very friendly, professional and our waiter for breakfast was so pleasant and such a lovely man. We pre-paid for breakfast in the price of our room and it was excellent compared to what other boutique hotels offer. They had so many choices and the breakfast was really tasty and fresh. The chef deserves a mention for his food creations and quality. On the night we stayed there was a very nice singer as entertainment, which we enjoyed listening too. It made the evening really relaxing and enjoyable.