“Excited to come back again”

Lovely staff, great room

“Kid friendly and lovely!”

Great room, pretty, clean and spacious. The private bathroom made for a perfect kid friendly accomodation. Comfy futons and nice on-site onsen.

“A great stay in kinosaki”

The staff was so attentive and helpful, even though their English wasn’t the best. The shuttle service was great, they drove us to the hotel from the train station, and drove us back in the morning when we checked out. They even stored our luggage after we checked out, so we could walk around the last couple of hours before our train departure, and sent them to the station for us. The room was very spacious with tatami floor, and they made the futon bed while we were eating dinner, it may be a bit too hard for someone, but we slept great. The food was also a great experience, and tasted great.

“Wonderful onsen hotel with friendly staff”

Spacious and clean. The onsen pools are very clean and dinner was fantastic.

“Very nice place”

Very nice everything , great location , beautiful room wonderful staff

“It was an excellent stay overall and recommended.”

The staff were amazing; helpful, gracious and kind. The in-house Onsen is very nice with indoor and outdoor tubs and a cold pool. The food was well done and plenty of it. The “on-demand“ shuttle to the main part of town and free e-bikes are a nice bonus.

“Will be staying here again if I am back. No doubts.”

Very spacious the room. Very clean, very nice and comfortable, very hospitable with many free amenities and facilities.

“A comfortable stay but overall slightly disappointing .”

The room was spacious, comfortable and a great traditional experience. Nice seating areas and facilities but bathroom very tired. The staff the were really kind and helpful and the shuttle bus a welcome bonus.

“Perfect hotel to stay in if visiting Kinosaki Onsen.”

Facilities and very friendly helpful staff. Free beer and water in the fridge and free coffee from machine and tea. The Onsen is fantastic as is the lounge with its massage chairs. Free electric bikes makes it very easy to get around. The location is a few minutes from the main sector of the town, which makes it quiet.

“Beautiful Ryokan experience”

First accomodation and everythinf was AMAZING. The people were very friendly and kind. They sat down to explain various things to us such as transport, free to use 24 hours drink station, things to bring to the various onsen, etc. When you leave the house they will send you off and welcome you back when you return. They give good recommendation and would even help you book a reservation for dinner. The room was very clean and comfortable too. The atmosphere and environment was beautiful. Their onsen was gorgeous especially the outdoor bath. 100% will be coming back again!

The environment is pleasant .

“We felt like part of the family for one weekend”

We had the absolute pleasure to be able to stay two nights at Onishiya Suishoen. After having traveled Japan for months already and staying at a dozen Ryokans, I can easily say that the hospitality exceeded anything we experienced anywhere else. From the warm welcome in the cozy lounge, being guided to the rooms, the friendly staff anywhere in the location, the outstanding food we received - and believe me, our friend who didn’t quite like fish posed quite the challenge, which ended in one of the best dinner we had in our life - to the amazingly kind grandpa driving us around town to the other Onsens. Thank you so much for giving us the privilege of feeling like part of the family for our weekend stay. We will definitely be back!

Amazing Japanese garden and fantastic onsen in the hotel. The staff was very friendly and helpful and the room was beautiful!

“Beautiful place to stay with very welcoming and friendly staff”

So beautiful! And very friendly and helpful staff.

Huge dinner, we arrived pretty hungry and still had plenty to eat. Large onsen, many amenities, large room, professional staff

“I hope to come back again <3”

We loved our stay in onishiya suishoen! There’s free shuttle buses from the train station to take you to your ryokans and afterwards, there are drivers from the ryokan to bring you to and from your choice of onsens in kinosaki. Moreover, the meals are organised in private rooms which is truly a luxury experience for us :) One thing to note though: dinner preparations were fantastic and I loved the local offerings which was really yummy. However I noticed that I was not asked any dietary questions during my booking process and thus I was served some foods that I could not eat during my meal. Nevertheless, when I brought it up to the staff they were able to help me change out some of the items and I really enjoyed my meal in the end. The meals were delicious and the room is so comfortable, it’s worth every cent to stay here. The staff is also very welcoming and accommodating and there’s even a coin laundry just a short 3 minute walk away

“Amazing, beautiful food, private dining room.”

Beautiful place, shuttle bus drivers so good and happy to help, lovely onsen, gentle music in the corridors, lovely decoration and design, room was lovely, massage chairs and refreshing icey poles after the onsen. Private dining room was devine with beautifully presented food,

“The highlight of a 3 week trip to Japan with the family.”

This place is the real deal. We felt welcomed from the moment we arrived. The rooms were spectacular. the courtyard was beautiful and being a little out of town was great.

“A little disappointing”

The shared lounge area was nice, and onsen

“Great hospitality & authentic ryokan”

Very friendly staff in all departments! Very good & authentic breakfast and dinner. Authentic japanese ryokan with a nice atmosphere. Free rental bikes available for getting to the public onsens. Free water and beer in the rooms. Nice onsen area. Although the location is a bit outside of the main Kinosaki Onsen area they provided free shuttle services.