Best Western Cades Cove Inn
7824 East Lamar Alexander Parkway
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10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Size of room was great”
“The bed was comfortable, the room was a decent size and the breakfast was OK”
“Breakfast was excellent”
“Staff were wonderful especially those handling breakfast”
“Clean and convenient”
“Room was clean but could be improved”
“Staff weee helpful, breakfast was great”
“The staff were very friendly and helpful”
“Had a lovely time here, the staff was so kind, the room was really clean and the…”
“Location, parking, breakfast, overall courtesy”
“- Good breakfast - Clean room and lobby - Good internet speed - Very close to…”
Overview
Located 2 miles from the Great Smoky Mountains National Park, this Tennessee hotel features a seasonal outdoor pool and free WiFi. Guests can also start everyday with a hot breakfast buffet. A 42-inch flat-screen cable TV is included in all rooms. A microwave and small refrigerator are also provided at this Townsend Best Western Cades Cove Inn. Access to a business centre and fax and photocopying facilities are available to all Best Western Cades Cove Inn guests throughout their stay. A 24-hour reception is available as well. Free wine tastings and winery tours are 17 miles away at Mountain Valley Vineyards. Tuckaleechee Caverns are 4 miles away.
Traveller reviews
Nicola
couple
March 16, 2026
“Great staff and comfy beds”
Size of room was great. Staff weee helpful, breakfast was great
Ross
couple
November 23, 2025
“Everything was good. But a little pricey.”
Clean and convenient .
Denise
couple
August 22, 2025
Had a lovely time here, the staff was so kind, the room was really clean and the location is great!
Debbie
couple
June 14, 2025
“We enjoyed our stay here - its a great location for visiting the Great Smokey Mtns National Park.”
The bed was comfortable, the room was a decent size and the breakfast was OK. The staff were very friendly and helpful.
Jan
couple
October 22, 2024
“stay was very good after noisy guest left.”
Room was clean but could be improved. staff was very friendly and helpfull. Breakfast was excellent. Room would have been quiet if there had not been a hot rod fan whith a car that would wake everybody wthin 1/2 amile even at idling.
Brenda
family_with_children
September 10, 2024
Staff were wonderful especially those handling breakfast.
Vijay
solo_traveller
September 3, 2024
Price. Breakfast.
nobhay
extended_group
May 26, 2024
“This is an ideal hotel if you wish to expolore the areas around Townsend, Pigeon Forge, Gatlinbury a”
The hotel was in a wonderful setting with beautiful views, quiet and not too far from the amenities offered by Townsend
Marian
family_with_children
May 24, 2024
“Other than the Friday night price ( which we did not know in advance) everything went very well!”
Room was clean and comfortable. Staff was excellent and friendly.
Kenny
couple
December 28, 2023
Tried to check in at 2:30 and was told to come back at 3:00. The room was ready but the front desk lady was rude.
Lindsey
family_with_children
October 24, 2023
“Very subpar for the costs. Would not stay or recommend again. Way better 15 min away”
Breakfast was great.
Richard
family_with_children
August 29, 2023
“Swimming pool closed otherwise as expected for the price.”
Room clean and well maintained. Particularly liked the rocking chairs on the landing outsid the room.
Suresh
family_with_children
July 25, 2023
“Worth the stay”
Location, parking, breakfast, overall courtesy
Amanda
couple
July 22, 2023
“Basic amenities nothing spectacular or special”
Pet friendly and very clean. There was a great walking trail to walk our pup. Beautiful location. The breakfast was decent. The room didn't smell and was very clean.
Clarkson
couple
July 3, 2023
It was a little salty but otherwise ok.
Sims
family_with_children
July 1, 2023
Desk personnel (Claudette) was outstanding! The location was ideal for what we wanted to do, namely visit Cades Cove. I would definitely choose to stay here again.
greyhame
couple
June 21, 2023
- Good breakfast - Clean room and lobby - Good internet speed - Very close to Cade's cove - Great walking trail, for pets, in front of the hotel
Zachary
family_with_children
June 19, 2023
“The pool and fitness center were closed. We asked for a refund and they still charged our card. Would not recommend!”
The pool and fitness center were closed. We asked for a refund and they still charged our card. Would not recommend!
Matthews
extended_group
June 5, 2023
“This hotel provides all the quality of a 1 star hotel for the cost of a 4 star hotel.”
Booked two rooms together. Got there and only 1 was actually booked. Rooms were fine, but the value was abysmal. 160 for a single room with a king bed. Water in shower was low pressure and not hot.
Laura
extended_group
October 9, 2022
Very clean, relatively quiet (could hear water noises from other rooms) great location, breakfast was good if not very processed food.
Facilities
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Pets allowed, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Parking
Free parking, Parking, Parking on site
Physical distancing
Physical distancing rules followed
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Express check-in/check-out, Business centre, Room service, 24-hour front desk, Fax/photocopying, Vending machine (drinks), Vending machine (snacks)
King Room - Non-Smoking
This room features a flat-screen cable TV, microwave, and small refrigerator.
King Room with Bath Tub - Disability Access/Non-Smoking
This accessible room features a flat-screen cable TV, microwave, and small refrigerator.
King Room with Roll-in Shower - Disability Access/Non-Smoking
This accessible room features a flat-screen cable TV, microwave, and small refrigerator.
Queen Room - Non-Smoking
This room features a flat-screen cable TV, microwave, and small refrigerator. A mountain view is also included.
King Suite with Whirlpool and Fireplace - Non-Smoking
This suite features a flat-screen cable TV, microwave, and small refrigerator.
Hotel Policies
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