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Hotel Serendipity

Hotel

1809 Playa

10 nights, 2 adults

USD$2,824

Includes taxes and charges

10 nights, 2 adults

USD$2,824

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Friendly staff
13 mentions

The staff make this place great - they are so friendly and can't do enough to he…

Everyone working there is very friendly and always looking out for guests’ comfo…

Comfortable rooms
12 mentions

Our room was clean, comfortable, and equipped with everything needed for a pleas…

Clean and spacious rooms, all of the team are amazing - a must stay

Clean rooms
9 mentions

Everything was great, good breakfast and very nice and clean room

Great breakfast and the room was kept spotless

Great location
6 mentions

From meeting us at the boat with ponchos and to help with luggage, to giving adv…

Great location only 5 minutes walk from town

Breakfast available
6 mentions

Costa Rican breakfast, nice

Breakfast was prepared early for us on the day we left - we loved the huge woode…

Parking available
3 mentions

Cooper was so brilliant in coordinating the parking and ferry (and return) as we…

Cooper had great communication with us before our stay and organised the parking…

Overview

Set in Tortuguero, Limon region, Hotel Serendipity is situated a few steps from Tortuguero Beach. With a garden, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. At the hotel, rooms are equipped with a balcony with a garden view. All rooms include a coffee machine, while certain rooms also offer a terrace and others also have city views. At Hotel Serendipity rooms include bed linen and towels. An à la carte, American or vegetarian breakfast is available every morning at the property. At the accommodation you will find a restaurant serving Caribbean cuisine. Vegetarian and gluten-free options can also be requested. Guests at Hotel Serendipity will be able to enjoy activities in and around Tortuguero, like hiking.

Traveller reviews

S

SASKIA

couple

May 7, 2026

10

Everything was amazing and we really enjoyed.

Amazing place in the jungle with very nice people. Everything was great, good breakfast and very nice and clean room. We booked boat and hking tours at the hotel and had a very good guide.

S

Steve

solo_traveller

April 30, 2026

9

Spotless and very comfortable.

Great breakfast and the room was kept spotless.

S

Szczurewna

couple

March 22, 2026

9

A great place to stay in Tortuguero

The hotel is located in a picturesque town with a unique atmosphere, right in the heart of the national park and surrounded by Costa Rica’s beautiful natural scenery. Our room was clean, comfortable, and equipped with everything needed for a pleasant stay. The hotel offers assistance in transporting luggage from the boat to the hotel, as well as the option to book tours on-site. Communication with the hotel prior to arrival was also flawless, and we were always able to get the information we needed.

R

Robin

extended_group

February 20, 2026

10

A must stay - the guest house and the tours - fabulous.

Wow - this guest house is fabulous. Cooper was so brilliant in coordinating the parking and ferry (and return) as well as sorting an agenda of wonderful tours. Clean and spacious rooms, all of the team are amazing - a must stay!!

J

Joanne

couple

February 19, 2026

9

Best hotel staff

The staff make this place great - they are so friendly and can't do enough to help you. From meeting us at the boat with ponchos and to help with luggage, to giving advice about local walks, booking the return boat, and just generally being interested in us, they made us feel really welcome. Everyone seems happy to be there. The room was big, comfortable and clean and the location is really handy for all the local restaurants, cafés, shops etc and the dock.

K

Kimberly

couple

February 18, 2026

9

A great place to stay for a visit to Tortuguero

Karol was very responsive and made very good arrangements for us. Everyone working there is very friendly and always looking out for guests’ comfort. Upon our arrival and after a long activity they were quick to give us a glass of juice. They constantly clean the public area and rooms, so always spotless.

N

Neta

couple

February 15, 2026

9

All the staff was helpful and wonderful

H

Helen

couple

February 7, 2026

10

Great clean hotel in good location.

Great location only 5 minutes walk from town. Hotel arranged all the tours and lent us raincoats, wellies and binoculars. Staff are so friendly and polite. Food was delicious. Room was the cleanest ever!! Sitting on the balcony was lovely in the morning watching monkeys and birds. I would recommend Bar Buddha for drinks and food.

J

John

couple

January 29, 2026

10

Very good place to stay.

The people are great. Very efficient, friendly and helpful. Huge room. Comfortable bad and good bedding/mattress. Food is copious and delicious. There’s a colony of Montezuma Oropendolas nesting only metres away. Wonderful to see.

S

Sarah

couple

January 27, 2026

10

Fantastic stay, great wildlife and exceptional staff.

Right in the heart of Tortuguero but very quiet with wildlife all around. Boat free access to the trails and restaurants. Easy to walk to the turtle sanctuary even though it was the wrong time of year for us. Staff were exceptional and even washed and dried our clothes and provided wellies and ponchos for the walks. Evening meal with a glass of wine was exceptional value and delicious. The rooms were spotlessly clean and the friendly staff never stopped cleaning. The receptionist even took one of the guests to hospital as they were unwell during their stay. Even though the trips were more expensive, they were well worth the price as we considered that Jonnie gave us an individual VIP tour of the area and wildlife. Fantastic knowledge. Cooper had great communication with us before our stay and organised the parking at La Pavona and boat transport. Can’t recommend them enough and have never stayed in a hotel like this before.

S

Sue

couple

January 9, 2026

10

Little oasis in Tortuguero. Everyone was really friendly and helpful from organising the parking and boat to tours in the National Park.

D

David Alan

couple

December 21, 2025

8

Brilliant

The position was convenient for the town and all the staff were friendly and very welcoming.

A

Abraham

couple

December 19, 2025

9

nice place, comfortable, good location, great staff

Costa Rican breakfast, nice

B

barry

couple

December 18, 2025

9

Modern place Lovely staff. Great view and access to the sea

J

Jennifer

couple

December 13, 2025

8

Tortuguero is a fascinating place and this hotel made the experience very easy thanks to the helpful staff.

The staff were very friendly and helpful with good communication, assisting with transport and organising our fantastic boat tour with guide Johnny. The chilled water in the room fridge was a nice touch. Breakfast was prepared early for us on the day we left - we loved the huge wooden table in the communal area. We spent the evening watching the sunset over the river watching the boats zip up and down. We walked the full length of the Jaguar trail and saw so many different bird species.

S

Sofía

couple

November 22, 2025

8

Very nice and comfortable stay to enjoy Tortuguero

Everyone at the hotel was extremely helpful and nice. Very nice breakfast (the pineapple juice was incredible). The bedroom had everything we needed and made us feel very comfortable.

D

dominique

couple

November 19, 2025

8

A good stay

Pool Location Size of room

C

Claudia

extended_group

November 17, 2025

9

Top service and great staff! Thank you

M

Matjaz

extended_group

November 13, 2025

10

Perfect

Friendly people, good breakfast, very clean

S

Salma

solo_traveller

November 10, 2025

10

Amazing

The staff was amazing! It was central

Facilities

Activities

Fishing, Massage, Canoeing, Hiking, Evening entertainment, Back massage, Neck massage, Foot massage, Head massage, Hand massage, Full body massage, Beach, Walking tours, Themed dinner nights, Happy hour

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Special diet menus (on request), Breakfast options, Wine/champagne, Fruits, Breakfast in the room, Restaurant

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Delivered food is securely covered

General

Bicycle parking, Non-smoking rooms, Adult only, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

WiFi, Free WiFi, Internet services

Outdoors

Garden, Terrace, Outdoor furniture, Picnic area

Parking

Parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Mobile app for room service

Reception services

Invoice provided

Safety & security

Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals

Self check-in

Lockbox key collection at the property, Digital key access

Services

Airport shuttle (additional charge), Shuttle service, Room service, 24-hour front desk, Airport shuttle, Laundry, Express check-in/check-out, Ironing service, Tour desk, Luggage storage, Currency exchange, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Daily housekeeping

Transport

Public transport tickets, Airport pick up, Airport drop off

Studio ground level

The well-fitted kitchenette has a refrigerator, kitchenware, a microwave and a tea and coffee maker. The studio features air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Max 2 guests 36 1 bedroom 1 bathroom
Studio with Balcony

Meals can be prepared in the well-fitted kitchenette, which is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The studio provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Max 2 guests 36 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 11:00 to 19:00
Check-outFrom 05:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 10, 2024, 3:46 AM

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Hotel Serendipity - 4 Star Hotel in Tortuguero