El Deseo Serendipity Tortuguero
A la Pavona
View on map and nearby hotels
10 nights, 2 adults
Includes taxes and charges
10 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“The best part of our stay here were the staff, so kind and so helpful”
“The staff were very friendly and helpful, nothing was a problem”
“Great location by the beach with beach chairs 5 minute walk to centre of town …”
“Incredible location with sea front but short walk into the town centre”
“Room very comfortable and spacious, good beds, and lovely decor (we booked sligh…”
“Very nice big room for suitcases and nicely decorated”
“A special shout out to Cooper the manager, Sofia our driver, and the lovely ladi…”
“Breakfast is also great but what we had liked the most was the attention receive…”
“The hotel is very kozy and rooms are extremely clean”
“The room was spacious and cleaned frequently throughout the day which was a welc…”
Overview
Facing the beachfront, El Deseo Serendipity Tortuguero offers 4-star accommodation in Tortuguero and features a garden, terrace and bar. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. With a private bathroom equipped with a shower and free toiletries, certain units at the hotel also have a sea view. The units at El Deseo Serendipity Tortuguero feature air conditioning and a desk. An à la carte, American or vegetarian breakfast is available every morning at the property. At the accommodation you will find a restaurant serving American, Mexican and local cuisine. Vegetarian, dairy-free and vegan options can also be requested. Tortuguero Beach is a few steps from El Deseo Serendipity Tortuguero. The nearest airport is Tobías Bolaños International Airport, 129 km from the hotel.
Traveller reviews
Linda
couple
April 4, 2026
Great location by the beach with beach chairs 5 minute walk to centre of town Great breakfast Attentive staff
Nicole
couple
March 17, 2026
“Lovely choice in Tortuguero. Very modern and comfortable”
The best part of our stay here were the staff, so kind and so helpful. A special shout out to Cooper the manager, Sofia our driver, and the lovely ladies at breakfast. Incredible location with sea front but short walk into the town centre. Exceptional service arranging transport and tours, we booked transport from San Jose and to Cahuita as well as a night tour and a boat tour - all went as planned. Room very comfortable and spacious, good beds, and lovely decor (we booked slightly bigger option). Breakfast was good and plentiful. Overall quiet and were able to get good nights sleep here. Very much recommend this hotel!
Julia
couple
March 9, 2026
The staff were very friendly and helpful, nothing was a problem
Ivonne
couple
March 3, 2026
“Excellent stay”
We stayed at the hotel with my sister this february 2026. We had an excellent stay at el Deseo. The hotel is very kozy and rooms are extremely clean. Breakfast is also great but what we had liked the most was the attention received from all the staff from the hotel. They did their best to make our experience at el Deseo the best and we are very greatful for this. Alicia, Saray, Maia, José and Cooper, thank you very much for everything! You are simply the best!!🫶🏻
Jessica
extended_group
January 14, 2026
“Wonderful and relaxing stay”
Had a wonderful and relaxing stay at El Deseo. Located just steps from the beach and an easy walk to the village too. The room was spacious and cleaned frequently throughout the day which was a welcome surprise. The hotels terrace area is a great place to relax and watch the local wildlife. The best part of this hotel is the staff. I have travelled quite a bit and I would say the staff at El Deseo were the kindest and most hospitable I have ever come across. They were all so attentive with big smiles on their faces all the time. A special shoutout to Alicia who helped us a lot before and during the stay. Highly recommend for anyone visiting Tortuguero.
Janus
couple
January 12, 2026
“Cooper, Alicia, and the rest of the team were fantastic and super helpful and hospitable. The room was spacious and very”
Eric
extended_group
December 19, 2025
Low-key, small hotel with no frills but well located in the residential part of the town and right on the beach. Friendly staff.
Christine
couple
November 27, 2025
“Loved location and we were lucky to have a sloth in tree near hotel”
Very nice big room for suitcases and nicely decorated
christina
couple
November 13, 2025
“In a rustic jungle setting this hotel delivers comfort and care”
Great location overing looking the sea. Modern and stylish. Very comfortable beds and wonderful hot shower. Everyone was exceptionally happy, helpful and generous with their time. Escorting us to the centre of town when we needed to meet our guide Boa. Highly recommended!!!
Aleksandra
couple
September 11, 2025
“Okay….”
Location on the seaside is nice. It’s a modern hotel with overall good standard facilities
Lay
family_with_children
July 26, 2025
“Beautiful, friendly place”
Brilliant customer service. They could not do enough to help us!
Lay
extended_group
July 23, 2025
“An example of fantastic customer service for the rest of the world!”
Our daughter forgot her laptop which she needed for work and Cooper ( hotel manager) could not have been more helpful - lending us his own personal one to use. Absolutely outstanding customer service from him particularly, but also from all the staff, who were caring and helpful.
Adriaan
extended_group
April 30, 2025
Sweet staff, great location, would recommend:)
Stéphane
couple
April 28, 2025
Situation, personnel
Marco
couple
April 26, 2025
“For this rather pricy room, I would have expected more luxury and comfort.”
Friendly Staff, Super Service, great leasure activities (lounge, hammocks, billard), superb location right at the beach, fantastic breakfast
Sally
couple
April 21, 2025
“Lovely stay in great location.”
Had a lovely stay and the service was really good. They carried our bags from the boat and nothing was too much trouble. Nice area outside with seating overlooking the sea. Perfect location.
Jessica
family_with_children
March 31, 2025
Absolutely wonderful staff! They are incredibly kind and always ready to help—whether it’s arranging transportation for your luggage, assisting with activities, or welcoming you with a refreshing drink upon arrival. The location right by the beach is simply perfect—peaceful, relaxing, and the ideal place to unwind. Highly recommended!
Bastien
couple
March 18, 2025
Beautiful place to stay. Quiet and well managed by Cooper. It is not cheap, but this is a gd standing for such a remote place. Verry easy organisation and communication before arrival.
Paul
couple
March 14, 2025
“Simple, small boutique hotel on the beach”
Quieter part of Tortuguero by the beach, which was lovely for sunrise. Staff were very helpful organising tours, arranging pick up etc. and attentive during our stay. Breakfast was nice.
Linda
solo_traveller
February 5, 2025
“Great stay in Tortuguero”
Beautiful hotel direct at the beach. The staff was so friendly and helpful. Great breakfast
Facilities
Accessibility
Wheelchair accessible
Activities
Walking tours, Tour or class about local culture, Beach, Fishing, Canoeing, Hiking, Beachfront
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies
Food & Drink
Breakfast options, Wine/champagne, Fruits, Coffee house on site, Special diet menus (on request), Snack bar, Restaurant, Bar
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers
General
WiFi available in all areas, Non-smoking rooms, Facilities for disabled guests, Adult only, Safety deposit box, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Sun terrace, Outdoor furniture, Picnic area
Parking
Parking
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Carbon monoxide detector
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive, Check-in kiosk in the lobby, Lockbox key collection at the property, Digital key access
Services
Shuttle service, Currency exchange, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Daily housekeeping, Airport shuttle (additional charge), Airport shuttle, 24-hour front desk, Room service, Express check-in/check-out, Laundry, Tour desk, Luggage storage
Transport
Public transport tickets, Airport pick up, Airport drop off
Deluxe Double Room
The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Deluxe Double Room with Extra Bed
The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room is furnished with a desk and a seating area and features soundproof walls, a safe deposit box and an inner courtyard view. The unit offers 2 beds.
Deluxe Queen Room
The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Queen Room with Garden View
The double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room is furnished with a desk and a seating area and provides soundproof walls, a safe deposit box and a quiet street view. The unit has 2 beds.
Queen Room with Garden View
The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room is furnished with a desk and a seating area and features soundproof walls, a safe deposit box and garden views. The unit offers 2 beds.
Superior Queen Room
This air-conditioned double room features a desk, an outdoor dining area, garden views and a private bathroom. The unit offers 1 bed.
Hotel Policies
Price Watch
Email me price updates for Hotel El Deseo Serendipity Tortuguero
Each day we'll check prices and send you an email for your selected dates at El Deseo Serendipity Tortuguero.
If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.