Hyatt House Tokyo Shibuya
3-3 Sakuragaoka-cho, Shibuya-ku
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Why people book this hotel
“Our room was excellent, and we especially loved the bathroom/wet room and the la…”
“The room has a washer/dryer”
“The hotel was lovely and there were many options where we could eat within a few…”
“Location fantastic, most comfortable beds and pillows in my life, spacious and e…”
“The room was spotless, and the beds and pillows were the most comfortable of all…”
“Everything is clean and accessible”
“There was also an ironing board and iron, as well as a laundry service if needed”
“Friendly staff on arrival, cleanliness of the accommodation, location”
“Reasonable”
Overview
Well situated in Tokyo, Hyatt House Tokyo Shibuya offers air-conditioned rooms, a garden, free WiFi and a terrace. Offering a restaurant, the property also has a bar, as well as an indoor pool. The accommodation features a 24-hour front desk, a concierge service and luggage storage for guests. At the hotel, every room includes a desk. The units in Hyatt House Tokyo Shibuya are equipped with a flat-screen TV and free toiletries. Popular points of interest near the accommodation include Moyai Statue, Shibuya Station and Hachiko Statue. The nearest airport is Tokyo Haneda Airport, 20 km from Hyatt House Tokyo Shibuya.
Traveller reviews
Carol
couple
May 24, 2026
“Apartment living within a hotel”
Our room was excellent, and we especially loved the bathroom/wet room and the laundry facilities, which made it so easy to freshen up clothes before our journey home. The room was spotless, and the beds and pillows were the most comfortable of all the hotels we stayed in — I’m not sure if they were Tempur, but they certainly felt like it. The bedding was also exceptional. The kitchenette was well equipped, and the drying and wiping cloths were replaced daily, along with the coffee pods and tea bags. There was also an ironing board and iron, as well as a laundry service if needed. Overall, the room was outstanding and incredibly comfortable. The hotel was lovely and there were many options where we could eat within a few minutes walking. It was in the heart of Shibuya so only about 10 minutes walk to the famous Shibuya Crossing.
PAUL
solo_traveller
May 21, 2026
“Highly, highly recommend”
Location fantastic, most comfortable beds and pillows in my life, spacious and elegant rooms, very helpful and friendly staff, fitness room and pool are great finds in such a central tokyo hotel.
Anders
family_with_children
May 19, 2026
“Cool central location. Breakfast not impressive to that price”
Central and easy to get in and out. Many find it difficult to find but it is not that bad. But a hectic area so hard for taxis as example
Natahnee
family_with_children
April 24, 2026
“Hotel has all you require!”
The room has a washer/dryer. Everything is clean and accessible.
Rachel
extended_group
April 8, 2026
“Clean, comfy and great location”
Great location central to all the attractions Shibuya has to offer. Rooms were spacious, clean and comfortable. Had a nice steak at the restaurant too. I was only here for 1 night but I think this would be a great place to base yourself if you had multiple nights in Tokyo.
Savannah
couple
March 10, 2026
“Great place”
Friendly staff on arrival, cleanliness of the accommodation, location.
Steven
couple
February 21, 2026
“Loved the location and spacious room. We’ll return as it was really convenient and the in-room laundry facilities create”
Great location and spacious room
Sergey
family_with_children
February 4, 2026
The hotel is located in a brand new fancy area in Shibuya. It is very modern with lots of artworks around and location is excellence with walk-in access to a great supermarket, lots of restaurants, and also 1-minute access to Shibuya metro and train station. We will definitely take another stay here when visiting Japan with our next trip. Rooms are also very clean and service is excellent Overall, highly recommended place to stay
Victoria
family_with_children
January 23, 2026
“This hotel is in a good location but totally overpriced for what it is”
The location and laundry in the room was good
Eric
extended_group
January 11, 2026
“A bit naff”
Location
Edwina
family_with_children
January 10, 2026
“Nice rooms, good location, unfortunately unhelpful staff”
Reasonable. Not included in room rate
Jennifer
extended_group
December 27, 2025
The location of this hotel was absolutely perfect. In Tokyo that is so important. A 2min walk to the station meant getting around to other areas so easy.
Sarah
extended_group
December 16, 2025
“Home from Home Experience”
Clean, comfortable & felt like home. Close to transport, scramble etc. Absolutely loved our stay.
Bee Imm
couple
December 9, 2025
“Modern casual hotel, ideal for families”
Very new & clean with link to Shibuya Station. No porter to help with luggage whether you come in from L2 or L3. Room is very comfortable & modern with plenty of lights coming in from window. Lots of storage space with a kitchenette & big bathroom & toilet space.
Lee
family_with_children
December 7, 2025
Spotless rooms, super comfortable beds and in a great location 🙌🏼
Jessica
family_with_children
November 22, 2025
“Would highly recommend Hyatt House Shibuya to everyone planning a short or long stay in Tokyo!!”
The staff are amazing! So helpful and exceeded all expectations!
Kathy
family_with_children
November 9, 2025
“Great location and facilities, was perfect for your stay if your happy to drop 900AUD per night”
Room was a great layout.
Alison
extended_group
November 9, 2025
“Comfortable and great location”
Spacious and comfortable, the staff were so helpful and friendly.
Jeroo
couple
November 4, 2025
“Great location”
Size of the room
Maureen
family_with_children
November 2, 2025
Beautiful accommodations and great location.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails, Lower bathroom sink, Emergency cord in bathroom
Activities
Fitness centre, Hot tub/Jacuzzi, Indoor pool, Indoor pool (all year), Fitness
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Lift, Safety deposit box, Non-smoking throughout, Air conditioning, Designated smoking area, Minimarket on site
Internet
Internet services, Free WiFi, WiFi
Outdoors
Garden, Terrace
Parking
Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Heated pool, Sun loungers or beach chairs
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Daily housekeeping, Concierge service, Private check-in/check-out, Trouser press, 24-hour front desk, Ironing service, Laundry, Dry cleaning, Luggage storage, Express check-in/check-out
King Room
In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious double room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
King Room with City View
The spacious double room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King Room with Sofa Bed
Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The spacious triple room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Deluxe Twin Room with Sofa bed
The spacious triple room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Double Room with Two Twin Beds and Sofa Bed
In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The spacious triple room offers air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 3 beds.
King Room with One King Bed and Sofa Bed
The spacious triple room provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Premium King Room with Day Bed
The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The spacious triple room provides air conditioning, a washing machine, a tea and coffee maker, a dining area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Premium Twin Room with Day Bed
The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The spacious triple room features air conditioning, a washing machine, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Deluxe King Suite
The suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite features air conditioning, a washing machine, a tea and coffee maker, a dining area and a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Twin Suite
The suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite offers air conditioning, a washing machine, a tea and coffee maker, a dining area and a flat-screen TV with cable channels. The unit has 3 beds.
King Suite
The suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite provides air conditioning, a washing machine, a tea and coffee maker, a dining area, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Twin Suite
The suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite provides air conditioning, a washing machine, a tea and coffee maker, a dining area, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
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