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Hotel Sunroute Plaza Shinjuku

Hotel

Shibuya-ku, Yoyogi 2-3-1

hotel
hotel

Why people book this hotel

Great location
15 mentions

Location

The location was excellent

Friendly staff
10 mentions

Staff

Front desk and Housekeeping services

Comfortable rooms
5 mentions

Rooms are a bit dated but you have everything you need for exploring Tokyo

Rooms were small but comfortable

Clean rooms
4 mentions

The room was clean, and the staff were friendly and helpful

Great location, very clean, all staff friendly

Good value
1 mentions

It was a reasonable size for Tokyo rooms

Breakfast available
1 mentions

Convenient location, breakfast buffet was nice

Overview

Located in central Shinjuku just a 4-minute walk from Shinsen-Shinjuku Station and JR Shinjuku Station, Hotel Sunroute Plaza features rooms with satellite TV and free WiFi. Drinks vending machines and a launderette are on site, while currency exchange is available. Shinjuku Gyoen Park, the Kabukicho area, Yoyogi Park and the famous Isetan Department Store are all less than a 15-minute walk from the hotel. The soundproofed rooms at Hotel Sunroute Plaza Shinjuku feature a simple yet sophisticated decor. Each includes a refrigerator, electric kettle and flat-screen TV. The Shinjuku Sunroute Plaza offers luggage storage, dry cleaning services and safety deposit of valuables at the 24-hour front desk. An airport shuttle service is available at a fee. Trattoria Villazza serves a Western-style breakfast buffet and Italian cuisine for lunch and dinner. Guests can enjoy a drink or light meal at the stylish Bar Ku Kon.

Traveller reviews

L

Lucia

solo_traveller

June 23, 2026

8

Location. Staff.

M

Michael

couple

June 23, 2026

6

The room was tiny and the tv only catered for Japanese speakers unless you wanted to watch cnn news!

N

Natrinee

family_with_children

June 22, 2026

9

The location was excellent. The hotel can be reached directly by limousine bus from the airport, making transportation very convenient. The room was clean, and the staff were friendly and helpful."

C

Charles

solo_traveller

June 22, 2026

9

Outstanding location and value

The hotel location, key transport & airport transfers directly and in the heart of excellent food choices & shopping

R

Rachel

couple

June 21, 2026

10

Great location hotel

The location was close to Shinjuku and Yoyogi stations. We had everything we needed. It was a reasonable size for Tokyo rooms.

K

Kuldeep

family_with_children

June 20, 2026

10

Superb

Front desk and Housekeeping services

L

Laura

solo_traveller

June 19, 2026

7

Brilliant location. Rooms are a bit dated but you have everything you need for exploring Tokyo.

C

Calvin

solo_traveller

June 19, 2026

8

very good location

S

Susan

couple

June 19, 2026

7

Convenient location but don’t book an economy room.

Convenient location, breakfast buffet was nice.staff very friendly

C

Chalmers

couple

June 18, 2026

9

Not much space to put stuff in the bathroom due to curved surfaces

C

Christine

couple

June 18, 2026

4

Excellent location, helpful staff, good breakfast

Very small room with double bed. Photo on Booking.com was deceptive We upgraded to larger room for our second night

B

Bree

family_with_children

June 18, 2026

8

Location and staff are amazing.

Location is great. Facilities are great, including washing machines, ice machines and bar. Loved 7/11 and family mart straight across the road and the Limousine bus came to there. Staff were lovely and super helpful.

H

Hannah

couple

June 17, 2026

10

Would highly recommend!

Great location, very clean, all staff friendly!

Z

Zhang

family_with_children

June 17, 2026

10

The location is very good, and the shuttle bus is quite convenient

Location

J

Jeanne Patricia Alonzo

solo_traveller

June 17, 2026

10

2nd time around

We like everything about it, from staff to amenities/facilities. Location is perfect.

M

Mohaimee

couple

June 17, 2026

10

A memorable summer trip in Japan

Very close by to Shinjuku station & with an Airport Limousine stop right in front of the lobby. Their friendly staffs helped to consolidate my family’s 3 separate bookings which made us adjacent to each other. Great stay.

S

Sheraz

solo_traveller

June 17, 2026

7

Location was good

K

Katherine

couple

June 16, 2026

8

Great location and convenient for airport drop off via limousine bus. Rooms were small but comfortable

J

Julie

couple

June 16, 2026

8

Location of the hotel is fantastic just on the edge of the busy area

The hotel is beautifully clean and the staff are very efficient. There are lots of helpful items for your use in reception such as toothbrushes, razors, skin masks and sun lotion plus lots of other items

B

BARRY

solo_traveller

June 16, 2026

10

Excellent Hotel , Location and great value.

I have stayed at the Sunroute several times , Its proximity to Station / Bus. is second to none , the rooms are small but this is Japan and this is what you should expect , but they are comfortable , clean and have everything you need . Staff are excellent and go out of their way to help.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom

Activities

Massage

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Breakfast options, Kid meals, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized

General

WiFi available in all areas, Non-smoking throughout, Air conditioning, Designated smoking area, Non-smoking rooms, Facilities for disabled guests, Soundproof rooms, Heating, Lift, Safety deposit box

Internet

WiFi, Free WiFi, Internet services

Parking

Parking garage, Accessible parking, Parking, Parking on site

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

Key card access, CCTV in common areas

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Trouser press, Vending machine (drinks), Daily housekeeping, Laundry, Dry cleaning, 24-hour front desk, Meeting/banquet facilities, Currency exchange, Fax/photocopying, Luggage storage

Economy Double Room - Non-Smoking

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

Max 3 guests 16 1 bedroom 1 bathroom
Standard Queen Room - Non-Smoking

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.

Max 3 guests 19 1 bedroom 1 bathroom
Standard Triple Room -Non-smoking

The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with streaming services, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit has 3 beds.

Max 5 guests 27 1 bedroom 1 bathroom
[Pure wellness room] Deluxe Triple Room - Non-Smoking

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit has 3 beds.

Max 5 guests 28 1 bedroom 1 bathroom
[Pure wellness room] Deluxe Twin Room with Sofa - Non-Smoking

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.

Max 4 guests 28 1 bedroom 1 bathroom
Standard Twin Room - Non-Smoking

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.

Max 4 guests 23 1 bedroom 1 bathroom
Standard Single Room - Non-Smoking

The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with streaming services, soundproof walls, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

Max 2 guests 16 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printAll guest rooms are non-smoking, but guests can smoke in the designated smoking area on site. Please note that all Special Requests are subject to availability and additional charges may apply. We would like to inform you that we are planning to have a Power outage due to the Annual Electrical Maintenance on 6th May 2024. The power supply will be cut off during the following period due to annual legal checkup and inspections on our electric facilities. Minimum power will be assured for elevator and certain lights. Even during such hours, we do take proper precaution to assure your safety. DATE: 6th May 2024, Monday Time: 12:00pm - 7:00pm ※The guests will not be able to check in on this day. For guests staying at our hotel on this day, there will not be room cleaning. We ask for your announcing and understanding.
Last updated: Apr 11, 2024, 10:22 AM

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