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HOTEL MYSTAYS Ueno East

Hotel

Taito-ku, Higashi-Ueno 5-5-6

hotel
hotel

Why people book this hotel

Great location
15 mentions

Overall, it was a comfortable stay in a great location and offered super value f…

Clean Location Price

Friendly staff
10 mentions

Nice staff at reception

The staff were very friendly, welcoming, and always helpful whenever needed

Comfortable rooms
7 mentions

Room spacious enough

Good location, availability of laundry room

Breakfast available
7 mentions

Breakfast was okay

Excellent breakfast with good variety

Clean rooms
4 mentions

The rooms were very clean, and the beds were comfortable which made it easy to r…

Very clean

Good value
4 mentions

Good value for money

Good value

Overview

Located just a 2-minute walk from Inaricho Station offering direct access to Ginza and Shibuya and an 8-minute walk from Asakusa exit of Ueno Train Station, Hotel Mystays Ueno East offers massage services and a casual Western restaurant. Rooms feature a satellite TV and private bathroom with a bathtub. Free WiFi is available throughout the property. Each air-conditioned room at Mystays Ueno East comes with a flat-screen TV with pay-per-view features, a fridge and electric kettle. Sleepwear and slippers are provided, while memory foam pillows ensure a good night's rest. Guests can make use of an air purifier and trouser press in the room. The private bathroom includes a hairdryer, toothbrushes and free amenities. Ueno Park is about a 10-minute walk from the hotel, while Tokyo National Museum is 15 minute on foot. Kaminarimon Thunder Gate and the Asakusa area are 1.5 km away. Laptops can be rented at the 24-hour front desk, which also offers luggage storage. You will find a drinks vending machine on site. The in-room massage service is available to guests for a charge.

Traveller reviews

P

Predrag

solo_traveller

June 1, 2026

8

Good value for money. Quite Hotel, somewhat outdated but still ok. Nice staff at reception.

D

Don

couple

May 26, 2026

9

Clean, comfortable, and great value for money — a perfect stay in Tokyo.

My partner and I travelled from Brisbane, Australia and had a great stay at HOTEL MYSTAYS Ueno East. The rooms were very clean, and the beds were comfortable which made it easy to relax after a long day exploring Tokyo. The amenities provided were also very convenient and thoughtful. The staff were very friendly, welcoming, and always helpful whenever needed. Overall, it was a comfortable stay in a great location and offered super value for money.

W

Wendy

family_with_children

May 24, 2026

1

I would have cancelled the stay entirely due to wrong room and rude staff, but had no other choice as there were no room

Breakfast was okay.

R

RIDVAN

family_with_children

May 19, 2026

10

Clean Location Price

J

Jo

extended_group

May 12, 2026

9

Location

D

Danielle

solo_traveller

May 9, 2026

10

A great hotel with a great location perfect for first time visitors.

The location, area, staff, facility.

H

hanh

solo_traveller

May 3, 2026

9

Would be great to have lounge area outside of bedroom

H

Hjallen

solo_traveller

May 1, 2026

10

Great location and kind staff!

J

Johnny

solo_traveller

May 1, 2026

9

Nice stay in Tokyo

Very good location. Room spacious enough...to open up your suitcase compared to some hotel chains in Japan. Personal is very welcoming and helpful. Very clean. Excellent breakfast with good variety. Bedding and.... soft pillows are available besides the usual hard ones.

A

Aimee Stephanie

couple

April 29, 2026

7

Good location, availability of laundry room. Helpful and hospitable staff

W

Warren

couple

April 24, 2026

9

Great stay, good value

Good location, friendly staff. Great breakfast

C

chatchawan

family_with_children

April 24, 2026

8

The housekeeping team maintained a high standard of cleanliness and organization. The reception staff were friendly, welcoming, and provided excellent assistance.

J

Joanna

family_with_children

April 19, 2026

10

We enjoyed our stay :)

Good location, good breakfast, comfortable bed.

J

Johnny

solo_traveller

April 18, 2026

9

Nice stay.

Very good location near the UENO station for the train. Quiet place. Excellent breakfast with a good variety. Staff has a good command of English. Good value.

A

Au Weng Kay

family_with_children

April 17, 2026

9

1. Using QR Code to store & retrieve luggage after checkout. 2. Room size is good for 3 beds, with sufficient space to open & pack luggage.

R

Rajneesh

solo_traveller

April 15, 2026

9

It was very close to the station and restaurants.

G

Griet

couple

April 12, 2026

8

Great location

Dicht bij Ueno station Good breakfast

H

Hobbit Traveller

solo_traveller

April 11, 2026

8

Great location...

Great location. Friendly staff. Much improved breakfast compared to last visit 2 years ago.

N

Nicola

family_with_children

April 7, 2026

6

Location is perfect for families tube is super close

Location was perfect

C

CHUN HUI

couple

April 7, 2026

7

1.Good lacation near Metro Inarichō Station about 5 miuntes 2.Quiet place

Facilities

Activities

Massage

Food & Drink

Restaurant, Breakfast options

General

WiFi available in all areas, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout, Air conditioning, Designated smoking area

Internet

Internet services, WiFi, Free WiFi

Parking

Parking on site, Private parking, Parking garage, Parking

Physical distancing

Cashless payment available

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property

Services

Dry cleaning, 24-hour front desk, Vending machine (drinks), Daily housekeeping, Fax/photocopying, Luggage storage

Standard Double Room - Non-Smoking

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.

Max 3 guests 11 1 bedroom 1 bathroom
Standard Double Room - Non-Smoking - House Keeping is Optional with Additional Cost

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Max 3 guests 11 1 bedroom 1 bathroom
Standard Double Room with Small Double Bed - Non-Smoking

This double room has a electric kettle and air conditioning. You will find a satellite TV and a small double bed (120 cm wide).

Max 2 guests 11 1 bedroom 1 bathroom
Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Max 2 guests 11 1 bedroom 1 bathroom
Standard Queen Room - Non-Smoking

This double room features air conditioning and electric kettle. You will find a satellite TV.

Max 3 guests 14 1 bedroom 1 bathroom
Standard Queen Room - Non-Smoking - House Keeping is Optional with Additional Cost

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Max 3 guests 14 1 bedroom 1 bathroom
Superior Double Room - Non-Smoking

This double room features a electric kettle and air conditioning. You will find a satellite TV.

Max 3 guests 14 1 bedroom 1 bathroom
Superior Double Room - Non-Smoking - House Keeping is Optional with Additional Cost

The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with satellite channels, a safe deposit box, an electric kettle and pajamas. The unit has 1 bed.

Max 3 guests 14 1 bedroom 1 bathroom
Standard Triple Room - Non-Smoking

The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room offers air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV with satellite channels. The unit has 3 beds.

Max 6 guests 28 1 bedroom 1 bathroom
Standard Triple Room - Non-Smoking - House Keeping is Optional with Additional Cost

The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The triple room offers air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV with satellite channels. The unit offers 3 beds.

Max 6 guests 28 1 bedroom 1 bathroom
Standard Twin Room - Non-Smoking

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Max 4 guests 21 1 bedroom 1 bathroom
Standard Twin Room - Non-Smoking - House Keeping is Optional with Additional Cost

The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV with satellite channels, a safe deposit box, an electric kettle and pajamas. The unit has 2 beds.

Max 4 guests 21 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 11:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printPlease note that the hotel will undergo a scheduled power outage due to facility inspections on the following dates/times: 18 April 2024, 11:30-14:00 (dates and times are subject to change). During this period, all electronic equipment including elevators, lighting, air conditioning equipment, and water supply will be out of service. Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline. From Ueno Train Station, the Iriya Exit is nearest to the hotel. From Inaricho Subway Station, Exit 3 is nearest to the hotel. This hotel has Japanese-speaking staff only. The full amount of the reservation must be paid at check-in. When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Last updated: Apr 11, 2024, 10:22 AM

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