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Hotel Chinzanso Tokyo

Hotel

Bunkyo-ku, Sekiguchi 2-10-8

hotel
hotel

Why people book this hotel

Friendly staff
9 mentions

• The service was outstanding

We found the staff, especially reception, exceptionally helpful

Comfortable rooms
8 mentions

• The room was very spacious and comfortable

Our room on the 9th floor was perfect for viewing the garden and sea of cloud

Good value
2 mentions

The Chinzan-so garden is exceptional, absolutely worth experiencing

Genuinely worth staying the night just as a memorable experience

Clean rooms
1 mentions

The room was really tidy, clean, comfortable, nicely smelling and had a view fro…

Breakfast available
1 mentions

Everything went well, enjoyed Japanese breakfast, the amazing Zen garden, lunche…

Overview

Set within a historic Japanese garden, Hotel Chinzanso Tokyo offers spacious rooms with garden or city views and free Wi-Fi. On-site YU The Spa features massages with scented oils and traditional Japanese hot-spring baths. A glass-enclosed indoor pool and 3 dining options are featured. The classically luxurious rooms include a marble en-suite bathroom with deep soaking bathtub. Each room is fitted with a flat-screen satellite TV and hi-fi audio system. Guests can receive rejuvenating treatments and soak in the open-air heated hot tub and the hot spring bath at the spa. For convenience, the hotel’s business centre and fitness centre are open 24 hours. Overlooking the Chinzanso Gardens, Il Teatro features Venetian chandeliers and Milanese-style Italian dishes. Miyuki offers a range of Japanese cuisine served by staff in kimonos, and international dishes are served at the Bistro. Tokyo Chinzanso Hotel is a 25-minute taxi ride from JR Tokyo Train Station. The hotel is a 10-minute walk from Edogawabashi Subway Station.

Traveller reviews

R

Rosa Alba

solo_traveller

June 20, 2026

8

• The view was exceptional. I could see both Tokyo Tower and Tokyo Skytree, as well as a beautiful panorama of the city. • The room was very spacious and comfortable. • The bathroom was large and well designed. • The service was outstanding. The staff were attentive, professional, and made the stay very enjoyable.

R

Robert

family_with_children

June 16, 2026

9

Great hotel for our last weekend inTokyo.

This is a great hotel with a stunning garden. Our room on the 9th floor was perfect for viewing the garden and sea of cloud. We had a memorable meal in Mokushundo restaurant. We found the staff, especially reception, exceptionally helpful.

G

Gary and Susan

couple

June 9, 2026

10

Fantastic hotel with everything to like

Amazing and lavish hotel

T

Tor Damian

couple

June 8, 2026

10

A wonderful experience. Our only regret is not booking more nights to explore more of the facilities and garden.

The Chinzan-so garden is exceptional, absolutely worth experiencing. Photos don’t do it justice. The staff are professional and very helpful at every turn. Facilities are top notch.

Z

Zanele

extended_group

June 8, 2026

9

Awesome!

Everything went well, enjoyed Japanese breakfast, the amazing Zen garden, lunches and teas mid morning and at lunch time. Overall was a great experience. Not forgetting the beautiful pyjamas for the hotel guests.

M

Miriam

couple

June 8, 2026

5

Stay somewhere else.

This is an very beautiful and well appointed hotel. The room and amenties in the room are excellent. The room was very spacious and the bed very comfortable. There was plenty of room to put the clothes away. Bathroom was well laid out with a good vanity and excellent shower.

K

KAY

couple

June 7, 2026

10

The gardens are wonderful. Staff very warm friendly and extremely helpful. Rooms are fabulous. Would highly recommend.

S

suzanne

solo_traveller

June 6, 2026

10

We were greeted by the most wonderful staff I ever met. They were kind, respectful, patient and spoke English well enough to have a proper conversation. The room was really tidy, clean, comfortable, nicely smelling and had a view from heaven. The housekeeping were excellent at their job. The room was kept in pristine condition and all the amenities were frequently resupplied. The cleanliness of the entire building was beyond our expectations. The garden was magnificent. The fireflies were magical and there were facilities for a wide variety of tastes and needs. It was really easy to get there by bus. And the staff was really helpful with thinking along how to increase the comfort of your travel. There were also a lot of married couples taking pictures, which was really cute and nice to see.

O

Olden Grumpy

solo_traveller

June 6, 2026

10

The garden was amazing

D

Dorothee

couple

June 4, 2026

9

Perfect business/conference hotelstay in Tokyo

Great and absolutely professional staff and service, Garden with fireflies and steam Spa Conference area Food quality Turn down service every evening

V

Viana

couple

June 4, 2026

10

Could not fault this place from the service to the actual hotel itself , highly recommend

J

Janet

couple

May 31, 2026

7

Lovely gardens, upgraded suite was super.

We arrived on our start for a Japan trip, very comfy as we upgraded for an early check in (this cost quite a bit!) The gardens are fantastic! And the mist is weird / lovely and somehow worked better on the overcast days. During the week, the hotel has little events sucj as koto playing which is lovely.

H

Holly

couple

May 29, 2026

10

Incredible stay, a wow start to finish

It was the epitome of old school luxury and opulence. It was a truly special experience start to finish, from the incredible gardens to the extremely friendly and courteous staff. Housekeeping were fantastic as well. The beds were so comfortable and the rooms were very well appointed. Everything was impeccable. Would highly recommend!

P

Peter

solo_traveller

May 28, 2026

8

Nice at a price

In May they have fireflies in the garden at night, that was fantastic. We took the suite upgrade (and extra 50000 jpy over the King room) and that was very nice, with exec lounge access. The staff are also fantastic and friendly.

V

V_protix

solo_traveller

May 27, 2026

10

Lovely

Garden is amazing, old school hotel with an old school hospitality.

E

Eleanor

couple

May 23, 2026

10

Away from the bustle of the city and yet only a short trip away on the train this is an exceptionally beautiful and comf

Beautiful property set in a large garden

C

Chandra bindu

family_with_children

May 23, 2026

7

Decent stay but breakfast is not worth it.

It’s beautiful and well maintained. Garden is the best.

R

Robyn

couple

May 20, 2026

10

The staff could not do enough for you and made the stay wonderful

The Gardens were amazing and wandered around them for hours

A

Alexander

solo_traveller

May 20, 2026

10

Everything was exceptional. Genuinely worth staying the night just as a memorable experience. Amazing view and room and building and garden. Just all great.

R

Raimondas

couple

May 12, 2026

10

Briliant staff

Very good hotel, garden of extraordinary beauty, but the greatest asset of this hotel is the staff. On our departure day, April 9, we had a small issues and needed help, and although we had already checked out of the hotel, we were no longer formally guests of this hotel, a woman from the concierge service helped us. It is sad that we did not ask her name in our hurry, but we are very grateful for the advice, work. Such employees make the hotel valuable. Thank you again.

Facilities

Accessibility

Wheelchair accessible, Toilet with grab rails

Activities

Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Indoor pool, Indoor pool (all year), Hot spring bath, Public Bath, Beauty Services, Facial treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Spa facilities, Steam room, Spa lounge/relaxation area, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Property is cleaned by professional cleaning companies

Food & Drink

Wine/champagne, Coffee house on site, Breakfast options, Kid meals, Special diet menus (on request), Breakfast in the room, Restaurant, Bar

Food & drink safety

Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized

General

Bicycle parking, WiFi available in all areas, Facilities for disabled guests, Non-smoking rooms, Pets allowed, Family rooms, Lift, Safety deposit box, Chapel/shrine, Heating, Air conditioning, Designated smoking area

Internet

Free WiFi, Internet services, WiFi

Outdoors

Garden, Terrace

Parking

Parking, Parking garage, Accessible parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming Pool, Heated pool, Pool/beach towels, Swimming pool

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available

Services

Strollers, Airport shuttle (additional charge), Daily housekeeping, Trouser press, Concierge service, Ironing service, Currency exchange, Express check-in/check-out, Fax/photocopying, Luggage storage, Packed lunches, Room service, Meeting/banquet facilities, Airport shuttle, Babysitting/child services, Laundry, Dry cleaning, Barber/beauty shop, 24-hour front desk

Prime Deluxe King Room / City View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views. The unit offers 1 bed.

Max 2 guests 55 1 bedroom 1 bathroom
Prime Deluxe King Room / Garden View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as garden views. The unit offers 1 bed.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Junior Suite Twin with Garden View and Spa Access

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit has 2 beds.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Superior King Room / City View

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 1 bed.

Max 2 guests 45 1 bedroom 1 bathroom
Prime Superior King Room / Garden View

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as garden views. The unit offers 1 bed.

Max 2 guests 45 1 bedroom 1 bathroom
Prime Superior King Room with City View and Spa Access

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 1 bed.

Max 2 guests 45 1 bedroom 1 bathroom
Prime Superior King Room with Garden View and Spa Access

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as garden views. The unit has 1 bed.

Max 2 guests 45 1 bedroom 1 bathroom
Prime Deluxe Twin Room / City View

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views. The unit offers 2 beds.

Max 2 guests 55 1 bedroom 1 bathroom
Prime Deluxe Twin Room / Garden View

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as garden views. The unit has 2 beds.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Superior Twin Room / City View

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 2 beds.

Max 2 guests 45 1 bedroom 1 bathroom
Prime Superior Twin Room / Garden View

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as garden views. The unit has 2 beds.

Max 2 guests 45 1 bedroom 1 bathroom
Prime Superior Twin Room with City View and Spa Access

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 2 beds.

Max 2 guests 45 1 bedroom 1 bathroom
Prime Superior Twin Room with Garden View and Spa Access

Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a coffee machine, a seating area as well as garden views. The unit has 2 beds.

Max 2 guests 45 1 bedroom 1 bathroom
Prime Deluxe Twin with Tatami Space

Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious quadruple room features air conditioning, a minibar, a coffee machine, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds and 2 futons.

Max 5 guests 64 1 bedroom 1 bathroom
Prime Deluxe Garden Suite King and Spa Access

This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit has 1 bed.

Max 2 guests 83 1 bedroom 1 bathroom
Prime Deluxe Garden Suite King Room / Lounge and Spa Access

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit offers 1 bed.

Max 2 guests 83 1 bedroom 1 bathroom
Prime Deluxe Garden Suite Twin and Spa Access

This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit has 2 beds.

Max 2 guests 83 1 bedroom 1 bathroom
Prime Deluxe Garden Suite Twin Room / Lounge and Spa Access

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit offers 2 beds.

Max 2 guests 83 1 bedroom 1 bathroom
Prime Junior Suite King Room / City View / Lounge and Spa Access

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as city views. The unit offers 1 bed.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Junior Suite King Room / Garden View / Lounge and Spa Access

This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit offers 1 bed.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Junior Suite King with City View and Spa Access

This spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as city views. The unit offers 1 bed.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Junior Suite King with Garden View and Spa Access

This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit has 1 bed.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Junior Suite Twin Room / City View / Lounge and Spa Access

This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as city views. The unit has 2 beds.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Junior Suite Twin Room / Garden View / Lounge and Spa Access

This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit offers 2 beds.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Junior Suite Twin with City View and Spa Access

This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as city views. The unit has 2 beds.

Max 2 guests 60 1 bedroom 1 bathroom
Prime Premier Garden Suite King and Spa Access

This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit offers 1 bed.

Max 2 guests 93 1 bedroom 1 bathroom
Prime Premier Garden Suite King Room / Lounge and Spa Access

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit offers 1 bed.

Max 2 guests 93 1 bedroom 1 bathroom
Prime Premier Garden Suite Twin and Spa Access

This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit offers 2 beds.

Max 2 guests 93 1 bedroom 1 bathroom
Prime Premier Garden Suite Twin Room / Lounge and Spa Access

This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, executive lounge access, a coffee machine as well as garden views. The unit has 2 beds.

Max 2 guests 93 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 00:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print<Deposit> A deposit via PayPal for non-refundable plan is required to secure guest reservations. The property will contact the guests after booking on instructions about payment. Guests must make the payment via PayPal within the instructed date or guest reservations may be cancelled. <Spa Access> Spa & Pool access is available at an additional charge, unless included in room charge. Please note that children 3 years old and below cannot enter the spa facilities including the open-air heated tub, hot springs bath and pool. Children 12 years old and younger must be accompanied by an adult. Children 13 years and older may enter the fitness centre. <Regular maintenance of the Spa announcement> We would like to announce that all the facilities in the pool area will be temporarily closed for regular maintenance. The maintenance will be held on the following dates. ・From Monday, November 6, 2023 to Tuesday, November 7, 2023 (full day) ・From Monday, February 26, 2024 to Friday, March 1, 2024 ・From Monday, September 2, 2024 to Friday, September 6, 2024 The fitness gym, bathing area with “Onsen” bath and locker rooms can be used during the above periods. The swimming pool, dry sauna, Jet bath and steam sauna will be closed. ■< Pool Area Indoor Jet Bath Failure Notice> Thank you for visiting YU, THE SPA. Due to a malfunction in the water supply system of the indoor jet bath, the indoor jet bath has been suspended. Restoration is expected by the end of February 2024. Other bathing facilities (hot spring, swimming pool, outdoor jet bath, and warm room) are available as usual. We apologize for any inconvenience this may cause and ask for your understanding and patience. ■<Information on partial guest room renovation> Thank you for your continued patronage of Hotel Chinzan-so Tokyo. We would like to inform you that we will be renovating some of our guest rooms in order to make them more comfortable for our guests. We apologize for any inconvenience this may cause to our guests. Noise is expected to be generated during the following periods and times. We appreciate your understanding and cooperation. Construction period: Monday, January 8, 2024 - Sunday, January 28, 2024 Construction hours: 10:00 a.m. - 5:00 p.m.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Last updated: Apr 11, 2024, 10:22 AM

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Hotel Chinzanso Tokyo - 5 Star Hotel in Tokyo