Four Seasons Hotel Tokyo at Otemachi
Chiyoda-ku Otemachi 1-2-1
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Why people book this hotel
“Staff were incredible”
“Room is beautiful and staff, concierge are super helpful”
“The room was lovely”
“Facilities are outstanding and rooms are everything you need them to be”
“The spa and pool were fantastic after a long day out walking”
“Location was also perfect”
“Very clean, great facilities, polite staff”
“The hotel was spotless, with a fresh, inviting scent everywhere, and the staff w…”
“The pool was amazing”
“The gym and the pool are simply amazing as are the room”
“The breakfast was served on the 39th floor, which felt almost like being in the …”
“Breakfast was excellent: buffet (very good selection of items available) + a la …”
Overview
Situated in Tokyo and with Taira no Masakado's Grave reachable within a few steps, Four Seasons Hotel Tokyo at Otemachi features concierge services, non-smoking rooms, a terrace, free WiFi and a bar. Featuring a restaurant, the property also has free bikes, as well as an indoor pool and a fitness centre. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. At the hotel rooms have air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. Four Seasons Hotel Tokyo at Otemachi offers some rooms with garden views, and rooms are fitted with a kettle. The rooms in the accommodation are fitted with a coffee machine and an iPad. A buffet, à la carte or continental breakfast can be enjoyed at the property. Four Seasons Hotel Tokyo at Otemachi offers 5-star accommodation with a sauna and hot tub. Popular points of interest near the hotel include Nikkei Hall, Kokyo Otemon Gate and Museum of the Imperial Collections. The nearest airport is Tokyo Haneda Airport, 17 km from Four Seasons Hotel Tokyo at Otemachi.
Traveller reviews
Andreas
family_with_children
April 24, 2025
“We had a lovely stay at the Four Seasons Otemachi. Stunning hotel and the rooms were clean and quiet”
Very clean, great facilities, polite staff. The room was lovely. The spa and pool were fantastic after a long day out walking.
Matthew
family_with_children
April 23, 2025
“Exceptional”
Staff were incredible! Facilities are outstanding and rooms are everything you need them to be. Views were beautiful from every level. Location was also perfect. Train station right under the hotel and Taxis at the door waiting for you. Will be coming back again!!
Deepak
family_with_children
March 13, 2025
“Great location, staff and view”
Great location and view of the Palace. Room is beautiful and staff, concierge are super helpful
Antonio Carlos Silveira
couple
March 1, 2025
“Heaven”
My stay at the Four Seasons Hotel Tokyo at Otemachi was truly one of the best experiences I’ve had during my travels. The hotel was spotless, with a fresh, inviting scent everywhere, and the staff were exceptional—always ready to offer assistance, comfort, and support. The breakfast was served on the 39th floor, which felt almost like being in the sky, with stunning views of Mount Fuji on the horizon and the nearby Imperial Palace complex. There was a small mix-up during check-in when the front desk lady accidentally “refunded” me instead of charging my credit card to confirm the stay. Naturally, this caused a bit of confusion, but the manager handled it with professionalism and grace, taking care of everything right away. Throughout the entire stay, Afonso, a very professional and friendly Portuguese staff member, made sure we felt welcome during both check-ins. Even when a small mistake happened, they made sure everything went smoothly, making us feel like we were still in heaven.
Maximilian
couple
February 21, 2025
“Amazing stay for our honeymoon. It was expensive but money well spent. The staff were incredible, the rooms were great,”
The service is as amazing. Everyone was really kind and gracious, the staff were all fantastic
Victoria
family_with_children
January 31, 2025
“A wonderful stay. We will be back!”
This was an excellent way to end our trip. The room was spacious and well thought out. The bath with the rain shower was divine and the bedding comfortable. Excellent turndown service. Room was always spotless with thoughtfulness in the housekeeping (e.g a clean sheet placed under luggage that's on the floor). The pool was amazing. Somehow they even thought about transmitting the ambient music underwater. I kid you not. And with views of Mount Fuji, you can't go wrong.
Asaf
couple
January 26, 2025
“Great place”
Jarrod
family_with_children
January 15, 2025
“Perfect. Didn’t come across one poor staff member. So helpful…will be back”
Fabio
family_with_children
January 6, 2025
“Nice place to stay in Tokyo”
The Four Seasons Otemachi is the perfect hotel for a stay in the financial district of Tokyo... but even with family you can easily take the Metro.. Very clean and spacious rooms !
Giuliano
family_with_children
January 6, 2025
The location and the view are spectacular.
Sandy
family_with_children
December 23, 2024
“Very good but won't return”
Although the Imperial palace garden view is a little obstructed by another building, we managed to see Mt. Fuji right from our beds due to clear skies during the whole of our stay.
Lay Peng
family_with_children
December 21, 2024
Staff was attentive and speak good English. However on 5th night we noticed that the water was milky from the tap, unsure of reasons. Can see Mount Fuji from my room. But it’s not convenient for us as we have babies, I took taxi most of the time if you want to go shopping area
Bruno
family_with_children
December 21, 2024
“An exceptional hotel with impeccable service”
An exceptional hotel with impeccable service and by far one of the friendliest staff I’ve ever encountered, even compared to other 5 star hotels I’ve stayed in around the world. The breathtaking views of Tokyo are amazing. Good gym.
HUYING
couple
November 28, 2024
“Excellent stay’”
Everything is perfect. During my birthday, the hotel did some decoration for me so warm!
Raluca
family_with_children
November 25, 2024
Excellent service from all staff we encountered (professional and prompt). Our room was comfortable and housekeeping did a very good job in making us feel very good taken care of. Breakfast was excellent: buffet (very good selection of items available) + a la carte options. Very tasty and fast service (for the a la carte). Nice ambience and wonderful view. Try to get a table by the window if available.
Fundi Sithebe
solo_traveller
November 23, 2024
“Heavenly!!”
The staff are absolutely phenomenal and so helpful. The rooms are spacious and beautiful, super comfortable - I didn’t want to leave the hotel!
Andrew0909
family_with_children
November 2, 2024
Clean rooms
Severina
family_with_children
October 19, 2024
“the best customer experience ever!!!!”
everything, fantastic facilities, great atmosphere, stylish design and out of this world customer experience. We had a challenge with the booking as information improperly presented on booking.com and the hotel went beyond to accomodate. congrats on your approach to customer experience, impresive…
Keith
couple
October 18, 2024
Sensational hotel and location with access to amazing views, top bar and restaurant. Staff were helpful and made to feel welcome. Bit pricey, but you get what you pay for.
Stefan
family_with_children
October 16, 2024
“True 5-star quality”
This is what differentiates a true 5-star hotel from many "wanna be" 5-star hotel. Meticulous service, relaxed and friendly staff and an unbeatable location. The gym and the pool are simply amazing as are the room.
Facilities
Accessibility
Wheelchair accessible, Toilet with grab rails
Activities
Indoor pool (all year), Spa facilities, Steam room, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Personal trainer, Fitness/spa locker rooms, Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Indoor pool
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Kid meals, Wine/champagne, Fruits, Breakfast options, Breakfast in the room, Restaurant, Bar
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Non-smoking throughout, Air conditioning, Designated smoking area, Heating, Allergy-free room, Soundproof rooms, Chapel/shrine, Lift, Safety deposit box, Bicycle parking
Internet
WiFi, Free WiFi, Internet services
Outdoors
Terrace
Parking
Parking, Parking on site, Parking garage, Accessible parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas
Pool and wellness
Sun loungers or beach chairs, Pool with view, Heated pool, Pool/beach towels, Swimming Pool, Swimming pool
Reception services
Invoice provided
Safety & security
Carbon monoxide detector, Carbon monoxide sources, 24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Self check-in
Digital key access
Services
Strollers, Concierge service, Trouser press, Daily housekeeping, Ironing service, Babysitting/child services, Laundry, Dry cleaning, 24-hour front desk, Room service, Meeting/banquet facilities, Fax/photocopying, Luggage storage, Valet parking, Currency exchange, Express check-in/check-out, Car hire
Superior Imperial Garden View Double
This double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Superior Imperial Garden View King
The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Deluxe Room - Imperial Garden View Double
This triple room's standout feature is the hot tub. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Deluxe Room - Imperial Garden View King
The hot tub is a top feature of this triple room. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Deluxe Room City View Double
Guests will have a special experience as the triple room features a hot tub. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Deluxe Room City View King
Guests will have a special experience as this triple room provides a hot tub. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Studio Room King
The hot tub is the standout feature of this triple room. Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Superior City View Double
Guests will have a special experience as the triple room offers a hot tub. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Superior City View King
Guests will have a special experience as the triple room features a hot tub. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Executive Suite
This suite's special feature is the hot tub. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Four Seasons Suite
Guests will have a special experience as the suite features a hot tub. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Panoramic Suite King
This suite's special feature is the hot tub. This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Premier Suite
This suite's special feature is the hot tub. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Two Bedroom Otemachi Suite King Double
This suite features a hot tub. This spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Premier King Studio
This studio's standout feature is the hot tub. Offering free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned studio offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Hotel Policies
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