Citadines Shinjuku Tokyo
Shinjuku-ku, Shinjuku 1-28-13
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Why people book this hotel
“The same goes with the rest of his staff”
“Everything, staff, rooms, amenities and location”
“Great rooms with plenty of space and facilities”
“Friendly staff comfortable beds enjoyed my stay will recommend x”
“Staff were very friendly and helpful it was a good location and the room was com…”
“The location, facilities, the quality of facilities, cleanliness, helpful staff”
“It was clean and well maintained”
“We expected a bit more from our room, which was very clean but at the same time …”
“Great staff offering great service at reasonable prices”
Overview
Featuring a 24-hour fitness room, Citadines Shinjuku Tokyo is just a 5-minute walk from Shinjuku Gyoenmae Subway Station and a 7-minute walk from Shinjuku-sanchome Subway Station. This design hotel offers studio apartments with free WiFi and wired internet access. This hotel was selected as one of the Top 25 Hotels in Japan by TripAdvisor's Travellers' Choice Award 2014. Shinjuku Tokyo Citadines provides coin-operated laundry facilities. Guests will find drink vending machines and a 24-hour front desk with luggage storage service. Paid parking is available on site. The air-conditioned studios at Shinjuku Citadines Tokyo boast a smooth modern style. The fully equipped kitchenette features a variety of cooking utensils, cutlery and tableware, while the en suite bathroom comes equipped with a bath and shower. Free toiletries, a hairdryer and slippers are provided. Guests can enjoy DVDs on the flat-screen TV. For their convenience, guests will also find personal lockers and ironing facilities, as well as a seating area and desk. Shinjuku Gyoen National Garden and the Isetan Department Store are a 10-minute walk from the hotel, while the lively Kabukicho district is a 15-minute walk away. Shinjuku Gyoenmae Subway Station offers direct subway access to the Ginza and Shinjuku areas.
Traveller reviews
Michael
couple
June 7, 2026
“It was a good location for Shinjuku and a very comfortable stay”
Staff were very friendly and helpful it was a good location and the room was comfortable
IAN
solo_traveller
June 5, 2026
Great rooms with plenty of space and facilities.
Sushil
solo_traveller
May 29, 2026
“Nice, branded aparthotel in the prime tokyo location.- Shinjuku.”
The location, facilities, the quality of facilities, cleanliness, helpful staff.
DrChip
solo_traveller
May 25, 2026
“The only place to stay in Tokyo”
Everything, 😊 Alessandro is the perfect person as manager. The same goes with the rest of his staff. We have stayed many times here and have not one complaint.
DrChip
solo_traveller
May 23, 2026
“The best in Tokyo”
Everything, staff, rooms, amenities and location
Lynn
solo_traveller
May 21, 2026
Friendly staff comfortable beds enjoyed my stay will recommend x
lesley
solo_traveller
May 20, 2026
The size of the room was bigger than any typical japanese hotel room. It was clean and well maintained. The staff was courteous and there was free coffee in the lounge.
Ayala
couple
May 18, 2026
“Great hotel, wonderful location, highly recommended”
Great hotel, wonderful location- 5-10 from the subway close to Shinjuku but not at the loud noise part, a welcoming team, the room was convenient and wide enough.
Sally
couple
May 18, 2026
“Comfortable stay with some cooking facilities in a good location.”
We had everything we needed
Sue
couple
May 15, 2026
“We really enjoyed our stay. Staff was lovely and the room was comfortable”
It was comfortable and a nice large room for Tokyo
Martin
family_with_children
May 14, 2026
“Nice hotel, but we expected a bit more”
The staff was very polite and helpful, and the hotel is good in general. We expected a bit more from our room, which was very clean but at the same time very basic. The bathroom sink was outside the bathroom and next to one of the beds, which was not ideal. The location is good, but it is 10 minutes away from the subway, which, sometimes, when coming back tired, seemed a bit much
James Muturi
solo_traveller
May 12, 2026
“We loved the stay very much. Kudos to the team for being super helpful.”
The location. The friendly staff. The coffee available throughout. The kitchenette.
DrChip
solo_traveller
May 12, 2026
“A must stay in Tokyo”
Great staff offering great service at reasonable prices
Brendan
couple
May 10, 2026
“Located in a slightly quieter location but still close to the metro & an easy walk to central Shinjuku. Some excell”
Great location
Fernando
couple
May 9, 2026
“It was a great experience staying in Citadanes Shinjuku Tokyo”
Quite and close to nearby shops
Gabriela
couple
May 4, 2026
“good value for money stay with a good size room”
room was big just very dark since it faced the neighbouring wall. A bonus was the laundry facility on the ground floor. Good to have a kitchenette. Easy access to the metro and busses.
Bowler
couple
April 29, 2026
“Highly recommend. Comfy beds and good storage”
Everything you need, clean and friendly staff. Wardrobes in rooms make up for size. Comfy beds and lovely bedding
Brett
couple
April 28, 2026
“Would probably choose another location next time”
Very helpful staff
Rik
couple
April 26, 2026
“Great staff and happy to have stayed here”
Friendly staff, spacious room and we loved the ability to cook for ourselves.
Nitin
solo_traveller
April 25, 2026
Large rooms
Facilities
Activities
Fitness centre
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
General
Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Safety deposit box, Heating, Non-smoking throughout, Air conditioning, WiFi available in all areas
Internet
WiFi, Free WiFi, Internet services
Parking
Parking, Parking on site, Private parking, Parking garage
Physical distancing
Cashless payment available, Physical distancing rules followed
Reception services
Invoice provided
Safety & security
24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available
Services
24-hour front desk, Laundry, Dry cleaning, Concierge service, Trouser press, Vending machine (drinks), Shared lounge/TV area, Daily housekeeping, Fax/photocopying, Luggage storage, Tour desk
Studio Double Room
The air-conditioned studio boasts a smooth modern style. The fully equipped kitchenette features a variety of cooking utensils, cutlery and tableware. The private bathroom comes equipped with a bath and shower. Free toiletries, a hairdryer and slippers are provided. Guests can enjoy DVDs on the flat-screen TV. For their convenience, guests will find personal lockers and ironing facilities, as well as a seating area and a desk. A sofa bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Studio Executive Double
The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The double room provides a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV with satellite channels. The unit has 1 bed.
Studio Executive Twin
The air-conditioned studio boasts a smooth modern style. The fully equipped kitchenette features a variety of cooking utensils, cutlery and tableware. The private bathroom comes equipped with a bath and shower. Free toiletries, a hairdryer and slippers are provided. Guests can enjoy DVDs on the flat-screen TV. For their convenience, guests will find personal lockers and ironing facilities, as well as a seating area and a desk. A sofa bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.
Studio Twin Room
The air-conditioned studio boasts a smooth modern style. The fully equipped kitchenette features a variety of cooking utensils, cutlery and tableware. The private bathroom comes equipped with a bath and shower. Free toiletries, a hairdryer and slippers are provided. Guests can enjoy DVDs on the flat-screen TV. For their convenience, guests will find personal lockers and ironing facilities, as well as a seating area and a desk.
Hotel Policies
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