Hotel El Refugio
Revolucion, 4 La Trinidad Chimalpa, Totolac
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Overview
Hotel El Refugio is located next to Tlaxcala’s Trade and Convention Centres and 4 km from the centre city. It offers 24-hour reception, free Wi-Fi and free parking. Rooms feature tiled floors, Mexican art work and cable TV. There is a desk, wardrobe and dining area. The private bathroom comes with a shower. A hairdryer, iron, coffee maker and radio alarm clock are available on request. The hotel has a bar and restaurant. Room service is available 24 hours a day and there are barbecue facilities. Luggage storage is offered and a laundry and dry cleaning service is available. An airport shuttle service is available for an extra charge from the tour desk.
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Facilities
Activities
Public Bath
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Breakfast options, Snack bar, Special diet menus (on request), Restaurant, Bar, Breakfast in the room, Fruits, Coffee house on site
Food & drink safety
Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized
General
WiFi available in all areas, Family rooms, Pets allowed, Non-smoking rooms, Designated smoking area
Internet
WiFi, Free WiFi, Internet services
Outdoors
Garden, Terrace
Parking
Parking, Free parking, Parking garage, Parking on site, Private parking
Physical distancing
Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Access to health care professionals, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available
Services
Shuttle service, Daily housekeeping, Private check-in/check-out, Shuttle service (additional charge), Ironing service, Valet parking, Packed lunches, Tour desk, Fax/photocopying, Luggage storage, Laundry, Room service, 24-hour front desk
Double or Twin Room
Rooms feature tiled floors, Mexican art work and cable TV. There is a desk, wardrobe and dining area. The private bathroom comes with a shower. A hairdryer, iron, coffee maker and radio alarm clock are available on request. Please note the price is based on 2 adults. Maximum occupancy is 2 adults and 2 children under 6 years old. See Hotel Policies for supplements.
Triple Room
Rooms feature tiled floors, Mexican art work and cable TV. There is a desk, wardrobe and dining area. The private bathroom comes with a shower. A hairdryer, iron, coffee maker and radio alarm clock are available on request. Please note the price is based on 3 adults. Maximum occupancy is 3 adults and 1 child under 6 years old.
Quadruple Room
Rooms feature tiled floors, Mexican art work and cable TV. There is a desk, wardrobe and dining area. The private bathroom comes with a shower. A hairdryer, iron, coffee maker and radio alarm clock are available on request. Please note the price is based on 4 adults. Maximum occupancy is 4 people, including children.
Junior Suite (2 Adults)
The suite provides a flat-screen TV with cable channels, a dining area, a wardrobe and a tiled floor. The unit offers 1 bed.
Junior Suite (4 Adults)
The suite offers a dining area, a wardrobe, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Junior Suite (4 Adults)
The suite features a flat-screen TV with cable channels, a dining area, a wardrobe and a tiled floor. The unit has 2 beds.
Single Room
Rooms feature tiled floors, Mexican art work and cable TV. There is a desk, wardrobe and dining area. The private bathroom comes with a shower. A hairdryer, iron, coffee maker and radio alarm clock are available on request. Please note the price is based on 1 adult. Maximum occupancy is 1 adult and 2 children under 6 years old.
Hotel Policies
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