Casa de Agua
Carretera Ixcatepec-Amatlán #20 Col. del Carmen
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5 nights, 2 adults
Includes taxes and charges
5 nights, 2 adults
Includes taxes and charges
Why people book this hotel
“Everything, Temascal, Staff”
“The place, all the staff were very kind and nice people”
“Wonderful rooms, staff and installations”
“Great location, beautiful room, excellent breakfast, great service, enjoyable po…”
“Definitely worth the price, everything is high quality”
Overview
Casa de Agua has a restaurant, outdoor swimming pool, a bar and garden in Tepoztlán. Each accommodation at the 5-star hotel has mountain views, and guests can enjoy access to a sun terrace and to a hot tub. The accommodation features a room service and luggage storage for guests. All rooms in the hotel are fitted with a flat-screen TV with satellite channels. The rooms include a private bathroom, a safety deposit box and free WiFi, while some rooms are fitted with a balcony and some have pool views. At Casa de Agua each room includes bed linen and towels. Guests at the accommodation can enjoy a à la carte or an American breakfast. The nearest airport is Benito Juarez International Airport, 81 km from Casa de Agua.
Traveller reviews
María
couple
January 27, 2026
“Estancia agusto”
Delicioso
Daniel
couple
November 6, 2025
“Paradise! VERY Special…”
Everything, Temascal, Staff!
MARIO
extended_group
November 13, 2023
“VERY nice surprise. such a nice place for resting, visiting and enjoying”
The place, all the staff were very kind and nice people
Maritza
couple
October 13, 2023
“Beautiful hotel, staff super friendly, good food, such a peaceful place to go back and relax.”
The hotel is so beautiful, and very peaceful. Definitely worth the price, everything is high quality. The staff is super friendly and attentive.
Alexis
couple
January 2, 2023
“Perfect place to relax and disconnect from all the hustle and bustle”
The aesthetic of the building and grounds is beautiful, we stayed in the presidential suite which was stunning. The service was very good, a employee called Offelia was very hard-working and helpful.
Ronny
couple
December 20, 2022
“Awesome place to relax!”
Great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.
Jean-Philippe
couple
December 19, 2022
“Great stay for a weekend in Tepoz”
Wonderful rooms, staff and installations!! Service is impeccable.
Johannes
couple
March 27, 2022
“great, well thought through location in a scenic setting..”
it is really secluded and has a really nice vibe to it.
Facilities
Activities
Spa and wellness centre, Massage, Hiking, Horse riding, Public Bath, Spa facilities, Steam room, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Yoga classes, Walking tours, Bike tours
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay
Entertainment and family services
Board games/puzzles
Food & Drink
Snack bar, Restaurant, Bar, Breakfast in the room, Wine/champagne, Breakfast options
Food & drink safety
Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered
General
WiFi available in all areas, Non-smoking rooms, Safety deposit box, Designated smoking area, Adult only
Internet
Free WiFi, WiFi, Internet services
Outdoors
Garden, Terrace, Outdoor pool, Sun terrace, Outdoor pool (all year), Outdoor furniture
Parking
Parking on site, Private parking, Free parking, Parking
Physical distancing
Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed
Pool and wellness
Swimming Pool, Heated pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Swimming pool
Reception services
Invoice provided
Safety & security
24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals
Self check-in
Passport/ID information collected online before you arrive
Services
Daily housekeeping, Concierge service, Airport shuttle (additional charge), Shared lounge/TV area, Luggage storage, Express check-in/check-out, Tour desk, Fax/photocopying, Airport shuttle, Room service
Transport
Airport pick up, Airport drop off
Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, flat-screen TV with streaming services, mountain views, as well as chocolate for guests. The unit has 1 bed.
Deluxe King Suite
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with mountain views, this suite also provides air conditioning and a flat-screen TV with streaming services. The unit offers 1 bed.
Junior Suite
The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite features a coffee machine, flat-screen TV with streaming services, mountain views, as well as chocolate for guests. The unit has 1 bed.
Junior Suite with Terrace
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with mountain views, this suite also provides a coffee machine and a flat-screen TV with streaming services. The unit offers 1 bed.
Presidential Suite
The hot tub is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with mountain views, this suite also features air conditioning and a flat-screen TV with streaming services. The unit has 1 bed.
Superior Suite
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with mountain views, this suite also provides air conditioning and a flat-screen TV with streaming services. The unit offers 1 bed.
Hotel Policies
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