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Hotel Agua Escondida

Hotel

Guillermo Spartling, 4 Centro

hotel
hotel

Why people book this hotel

Great location
13 mentions

Location was amazing, the views from the hotel rooftop was incredible

This hotel's location is excellent—it's right on the Zocalo

Friendly staff
10 mentions

The food was excellent As were the staff

I really appreciated that the staff spoke English

Comfortable rooms
7 mentions

The bathroom was well stocked with shampoo, conditioner, and soap

The room was perfect for us and the view from the room was amazing

Pool
6 mentions

The pool

Location, pool

Clean rooms
5 mentions

The room was clean

Spacious room with comfortable bed and clean, the location is perfect and the st…

Good value
1 mentions

Dan was very helpful - he found a tour guide for me at a very good price

Overview

Just 1 block from Parroquia de Santa Prisca Church, this colonial-style hotel has an outdoor swimming pool and a rooftop terrace offering city views. It also has a spa and a jewellery shop. A wide range of massage and beauty treatments are available at Agua Escondida spa, including a Hot Stone Massage or a chocolate exfoliating body wrap. Hotel Agua Escondida’s spacious rooms look out onto the street or the hotel patio. Each has cable TV, a telephone and free bottled water. The private bathroom with shower includes toiletries. La Hacienda restaurant serves Mexican and international food, and a buffet is available on Sundays. You can also enjoy a drink at Café Punta del Cielo, the rooftop café. A washing machine and dryer are available at an additional cost, and there is also private parking at an extra charge. There is free Wi-Fi in public areas.

Traveller reviews

A

Andrew

extended_group

December 21, 2025

7

The hotel was very in thevmain square of Taxco. The food was excellent As were the staff

M

Melba

family_with_children

September 14, 2025

10

Great

The pool

S

Shahil

couple

September 5, 2025

10

Beautiful views from the hotel rooftop, definitely recommend booking

Location was amazing, the views from the hotel rooftop was incredible. A very magical hotel, with a lovely restaurant attached

C

Caroline

solo_traveller

March 5, 2025

1

I moved out as soon as possible.

Nothing

J

Julie

solo_traveller

June 26, 2024

7

The room I got was not what I booked

This hotel's location is excellent—it's right on the Zocalo. For convenience, you can't beat that. The bathroom was well stocked with shampoo, conditioner, and soap. The room was clean. I really appreciated that the staff spoke English. Dan was very helpful - he found a tour guide for me at a very good price. The view from the room was OK.

V

Vladimir

couple

May 13, 2024

7

Overall: satisfied with location and services

Location near all the events and hospitality of the staff.

E

Eugenie

couple

April 21, 2024

7

Pleasant stay in Taxco thanks to the ideal location, but way too hot

The location is ideal The access to the terraza, the hacienda and the coffee shop next door

A

Anna

extended_group

November 5, 2023

7

Extremely well-located, right on the Zocalo.

A

Alfonso

extended_group

October 6, 2023

9

Greaat

Location, pool

A

Andrew

couple

September 19, 2023

10

Perfect getaway. Couldn't ask for more.

The room was perfect for us and the view from the room was amazing! The pool was nice and we had it to ourselves for most of our stay. The rooftop bar was also very nice, perfect vibe, good food and ambiance. The staff were also very friendly and attentive.

N

Nicole

couple

July 20, 2023

10

The staff was friendly and help us a lot

J

Jill

extended_group

May 30, 2023

7

Very enjoyable

Good location

E

Erick

couple

April 7, 2023

6

Spacious room with comfortable bed and clean, the location is perfect and the staff is always willing to help the guests.

A

Alejandro

family_with_children

April 1, 2023

10

Best location in Taxco

You cannot ask for a better location as it is in the heart of beautiful Taxco. The main square (cathedral and park) is 20 meters away from the main entrance. The room was spotless clean and the attached restaurant was delicious. I strongly recommend this hotel when visiting this wonderful city.

D

David

solo_traveller

March 26, 2023

6

location

S

subao

solo_traveller

March 22, 2023

8

Location. Restaurant is good in the hotel. I'm not good at speaking espanol but staff kindly try to speak English. Very friendly.

L

Liliana

extended_group

March 20, 2023

9

Locations is great, the swimming pool is nice, and service was good. The restaurant is also very good.

M

Mark

couple

March 15, 2023

10

A beautiful city, a fabulous hotel, that left us emotional on leaving.

great location. fantastic facilities with a clean pool. staff very welcoming and helpful. room was perfect with a beautiful view.

E

Erinn

couple

January 19, 2023

10

Book this hotel for Taxco!

One of my favourite hotels in Mexico. This hotel is beautiful and perfectly located. Rooms were clean, spacious and the views from the roof might be the best in the town. The pool is beautiful as well and the restaurant food is also great. Can not fault. Just stunning

N

NorthVan_Dan

couple

January 11, 2023

10

Excellent Taxco option!

Beautiful historic hotel with an entrance right off the zocalo. Many great view options: from the room and from various terraces around the hotel. Magda at reception (I hope I got her name right) was very helpful and kind. One of several examples: I broke my glasses immediately before arrival and was having difficulty checking in. Her mother was in the building and walked us to the busy mercado and showed us the optical store. We were able to store our bags before and after check in (we arrived by bus from CDMX). The Hacienda restaurant was excellent. There is also a very good coffee shop right next door.

Facilities

Activities

Games room, Spa and wellness centre, Billiards, Table tennis, Happy hour, Public Bath, Spa facilities, Spa/wellness packages

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Breakfast options, Restaurant, Bar, Snack bar, Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, Coffee house on site

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation

General

Non-smoking throughout, Non-smoking rooms, Family rooms, Safety deposit box

Internet

Internet services, Free WiFi, WiFi

Outdoors

Outdoor pool, Sun terrace, Outdoor pool (all year), Garden, Terrace, Outdoor furniture

Parking

Parking, Private parking

Physical distancing

Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Pool and wellness

Swimming pool, Swimming pool toys, Swimming Pool, Sun umbrellas, Pool with view, Heated pool, Pool/beach towels, Pool bar, Shallow end

Safety & security

24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Access to health care professionals, Face masks for guests available

Services

Tour desk, Luggage storage, 24-hour front desk, Room service, Meeting/banquet facilities

Double Room

This colonial-style room features 1 or 2 double beds and looks out onto the hotel patio or the street. The room has cable TV, a telephone and free water. A fan, iron and hairdryer are available upon request. The private bathroom with shower includes toiletries.

Max 2 guests 15 1 bedroom 1 bathroom
Triple Room

This colonial-style room features 2 double beds, or 1 double and 1 single bed. It looks out onto the hotel patio or the street and includes cable TV, a telephone and free water. A fan, iron and hairdryer are available upon request. The private bathroom with shower includes toiletries.

Max 4 guests 15 1 bedroom 1 bathroom
Quadruple Room

This colonial-style room features 2 double beds and looks out onto the hotel patio or the street. The room has cable TV, a telephone and free water. A fan, iron and hairdryer are available upon request. The private bathroom with shower includes toiletries.

Max 4 guests 17 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 15:00 to 23:59
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printNo special policies listed.
Last updated: Apr 11, 2024, 1:54 PM

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