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Borneo Royale Hotel

Hotel

Eastern Plaza, Jalan Kuhara

Price unavailable
Price unavailable
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hotel
hotel

Why people book this hotel

Friendly staff
4 mentions

Service

I like the friendly staff and their exact info when we ask something

Comfortable rooms
3 mentions

Safe and comfortable parking, plus the lobby connects straight to Eastern Plaza,…

Room, Bed and bathroom were below my expectation

Great location
2 mentions

Great location with less traffic

I believe it is the most strategic location in town

Breakfast available
2 mentions

Breakfast was beyond expectation

Breakfast was good eventho not so many to choose from

Parking available
2 mentions

I love the lobby and parking

Clean rooms
1 mentions

Clean

Overview

Located conveniently beside Eastern Plaza Shopping Centre, Borneo Royale Hotel Tawau offers accommodations in Tawau. Guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 3.5 km to 1Arena Commercial Centre, while Tawau Monument and Tawau Seafood Market are 3.7 km away. Tawau Airport is 29.5 km from the property. Each air-conditioned guestroom is fitted with flat-screen TV, a private bathroom, hairdryer, safe deposit box, minibar, free internet cable, WiFi and tea/coffee-making facilities. Guests can approach the 24-hour desk for currency exchange, concierge services and luggage storage. A fitness centre is available. Alternatively, guests can relax in the sauna room. The Cafe@se7en is located at the 7th floor overseeing the panoramic view of Tawau Town. Guests can also head to the Lobby Lounge and Deli Corner for a relaxing evening.

Traveller reviews

M

Mohd Shahrul Amin

couple

June 11, 2026

10

Service

W

wong chee

solo_traveller

May 31, 2026

10

Good in service

Clean

N

Norsia

solo_traveller

May 29, 2026

8

Raya Aidiladha at Tawau

Breakfast was beyond expectation..so many dishes to choose . My family really enjoyed our breakfast. Tqs chef for the delicious foods.

H

Helna

solo_traveller

May 28, 2026

6

Ok la untuk rehat sebelum early flight.

I love the lobby and parking.

S

Salmah

solo_traveller

May 26, 2026

5

The hotel granted my request for a high floor and a sea view

K

Khatijah Ramli

solo_traveller

May 25, 2026

9

All the facilities were good. Great location with less traffic. Safe and comfortable parking, plus the lobby connects straight to Eastern Plaza, which is super convenient for grabbing essentials.

A

Azizah

couple

May 16, 2026

4

I like the friendly staff and their exact info when we ask something. Also the food is nice. Breakfast was good eventho not so many to choose from. But still, its good.

M

Mitchell

solo_traveller

May 6, 2026

1

Floor carpat got stain here and there,the towel also got stain,room not well maintained

D

DR. NORHASMAT

extended_group

May 5, 2026

2

Room, Bed and bathroom were below my expectation. Dirty and not well maintain

M

Morthada

couple

April 27, 2026

9

Cool is a good thing except one old TV 😔

J

jack

family_with_children

April 11, 2026

10

I believe it is the most strategic location in town. Food stalls are just walking distance.

M

Mohd Fadzli Kamal

family_with_children

April 8, 2026

6

Overall environment, good ambient and staff performance.

E

Edward Lee

extended_group

April 8, 2026

4

smells of mouldy and towels not clean

M

Mazli

couple

April 7, 2026

5

The hotel was average and not worth the price.

The bed was comfartable.

L

Lasanang Fyolanda

family_with_children

February 23, 2026

5

It's in the middle of the city and easy access to shops and eatery restaurants

M

Mawar

family_with_children

February 20, 2026

8

Ok

D

Datuk Tengku

couple

January 26, 2026

6

nothing

Y

Yang

couple

January 25, 2026

10

ok

A

Azline

family_with_children

January 15, 2026

6

Good

J

JONNY

family_with_children

January 13, 2026

10

Good staff

Facilities

Activities

Sauna, Fitness centre, Spa and wellness centre, Massage

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & Drink

Snack bar, Breakfast options, Restaurant, Bar

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, Breakfast takeaway containers, Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized

General

Non-smoking throughout, Air conditioning, Non-smoking rooms, Lift, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Parking

Parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Safety & security

24-hour security, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available

Services

ATM/cash machine on site, Car hire, Fax/photocopying, Luggage storage, Laundry, Ironing service, 24-hour front desk, Room service, Meeting/banquet facilities, Concierge service, Private check-in/check-out

Deluxe Double or Twin Room

This air-conditioned room opens up to landmark views. The room is fitted with a flat-screen satellite TV, minibar and a safe. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

Max 4 guests 29 1 bedroom 1 bathroom
Double or Twin Room

This twin/double room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels.

Max 4 guests0 1 bedroom0
Superior Double or Twin Room

This air-conditioned room is fitted with a flat-screen satellite TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

Max 4 guests 28 1 bedroom 1 bathroom
Junior Suite

This spacious air-conditioned junior suite opens up to landmark views. The separate living room is fitted with a flat-screen satellite TV, minibar and a safe. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

Max 4 guests 47 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 18:00
Check-outFrom 00:00 until 12:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine printFrom 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 2:41 PM

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Borneo Royale Hotel - 3 Star Hotel in Tawau