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Hotel Fenix

Hotel

4a Avenida Norte, 19

20 nights, 2 adults

USD$1,362

Includes taxes and charges

20 nights, 2 adults

USD$1,362

Includes taxes and charges

See Rooms & Prices
hotel
hotel

Why people book this hotel

Comfortable rooms
7 mentions

Beds were really comfortable and room was spotless

Large comfortable rooms, very comfy beds & pillows, good AC

Friendly staff
6 mentions

by pleasant and dedicated staff

The staff in this hotel is beyond amazing

Great location
5 mentions

Central location but no noise from the street

Location couldn't be better

Clean rooms
5 mentions

Lovely soft clean sheets and towels

The room was pretty clean and the bed comfy

Good value
3 mentions

A bit pricey at the restaurant, but tasty

Lowest price in Tapachula (even cheaper when booked via mobile phone), most cent…

Free Wi‑Fi
3 mentions

Good wifi

You're not going to get any work done on their wifi but that’s more of an issue …

Overview

The family-run Hotel Fenix is just 1 block from Tapachula's Central Park. It offers 24-hour reception, free Wi-Fi and free parking. All rooms have air conditioning and cable TV. Featuring tiled floors, each room has a safe, a desk and a wardrobe. The private bathroom comes with a shower and toiletries. The hotel has a bar and restaurant. Room service is available and there are vending machines for drinks and snacks. Luggage storage and a laundry service are offered at the Hotel Fenix. You can also exchange currency.

Traveller reviews

D

Darron

couple

November 11, 2023

7

Good wifi. Lovely soft clean sheets and towels. Beds were really comfortable and room was spotless.

J

Jeremy

family_with_children

August 20, 2023

8

Good standard hotel, well serviced.

Large comfortable rooms, very comfy beds & pillows, good AC. Bathroom was fine. Central location but no noise from the street. Easy to store bags there after check out while waiting for our bus. 1pm checkout was useful!

M

Mitchell

couple

February 23, 2023

10

Location couldn't be better

I

InParadise_Lost

family_with_children

February 5, 2023

8

A nice hotel downtown.

One of those places that's way bigger on the inside, which is spacious, high-ceilinged and immaculately cared for.by pleasant and dedicated staff. It's given good reviews for a reason. Well-appointed rooms with everything you need and really comfy beds.

A

Antoni

solo_traveller

May 11, 2022

7

Just average, I won't remember this place. Not bad but nothing remarkable.

I didn't have many expectations. The place is ok. I needed a place to sleep two days before heading to Guatemala. The room was pretty clean and the bed comfy. Location is good, in the citycenter. The garden is wonderful.

B

Brian

extended_group

February 9, 2022

9

Mexican 5 star treatment

The staff in this hotel is beyond amazing. The parking is secure and 247. The facilities are clean beds comfy enough. Not sure I could ask for more. You're not going to get any work done on their wifi but that’s more of an issue with this whole part of the country.

S

Scallion

solo_traveller

December 4, 2021

7

Friendly , very clean, but no coffee in room was disappointing. The hotel is very pleasant.

A bit pricey at the restaurant, but tasty. Good service, very clean, nice bedding and towels.

P

Pascal

solo_traveller

October 17, 2021

9

Lowest price, the most central; with all the essentials the pricier places lack (aircon, hot shower)

Lowest price in Tapachula (even cheaper when booked via mobile phone), most central, has all essentials for the price paid (hot water, aircon, clean toilets, Internet), friendly and helpful staff.

A

Angela Bullock

family_with_children

August 10, 2021

10

Clean and quiet. Great price

The beds and pillows were very comfy. The place was extremely tidy and quiet. Staff were lovely and definitely a good price.

E

Ericksson

extended_group

May 12, 2021

3

Poor Wifi reception and not so clean

The staff was friendly and it is located a few blocks away from the city centre, there are a few restaurants nearby

Facilities

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning

Food & Drink

Breakfast options, Restaurant

Food & drink safety

Physical distancing in dining areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered

General

WiFi available in all areas, Air conditioning, Designated smoking area, Non-smoking rooms, Safety deposit box

Internet

Internet services, WiFi, Free WiFi

Outdoors

Garden, Outdoor furniture

Parking

Parking, Free parking, Parking on site, Private parking

Physical distancing

Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas

Reception services

Invoice provided

Safety & security

24-hour security, Key access, CCTV in common areas, Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals

Services

Shared lounge/TV area, Currency exchange, Tour desk, Fax/photocopying, Luggage storage, Room service, Meeting/banquet facilities, Business centre, Laundry, Dry cleaning, Ironing service

King Room

Air-conditioned room with cable TV and a king-size bed. There is a safe, desk and wardrobe. The private bathroom comes with a shower and toiletries.

Max 2 guests 17 1 bedroom 1 bathroom
Double Room with Two Double Beds

Air-conditioned room with cable TV and 2 double beds. There is a safe, desk and wardrobe. The private bathroom comes with a shower and toiletries.

Max 4 guests 19 1 bedroom 1 bathroom

Hotel Policies

Check-inFrom 14:00 to 23:59
Check-outFrom 00:00 until 13:00
Cancellation & prepaymentCancellation and prepayment policies vary by room type. Please check your booking details before finalizing.
Accepted credit cardsThe hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print The property will deny access to the reservation if the guest does not provide a photo identification that matches with the credit card upon check-in.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Last updated: Apr 11, 2024, 1:54 PM

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Hotel Fenix - 3 Star Hotel in Tapachula