Best Western Plus Chateau Inn Sylvan Lake
5027 Lakeshore Drive
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Why people book this hotel
“Location, comfortable and priced alright”
“It is a great location walking distance to beach and restaurants”
“Beds could be slightly a little more comfortable, but that's subjective”
“Our bathroom light went out and staff gave us a flashlight for our stay”
“Staff were great”
“It's very clean and up to date staff are very friendly and on hand”
“Rooms are a little old but were clean”
“Everything was great, very clean, comfortable beds, mattress, big TV”
“The kids were happy to swim in the pool and the hot jacuzzi is super”
“Pool was nice”
“breakfast was good”
“Breakfast great”
Overview
This hotel features an exterior style as a row of townhouses and rooms with a flat-screen TV. The hotel has a view of Sylvan Lake and is within a 5 minutes’ walk of the shore. Guestrooms include a microwave and refrigerator at the Best Western Plus Chateau Inn. The rooms are also equipped with modern furnishing and bedding. Guests are provided with a daily breakfast, which includes eggs, breakfast meats, cereal, breads and coffee or tea. The Best Western Plus Chateau Inn Sylvan Lake is 10 minutes’ walk from the shopping, dining and entertainment of the town centre. Wild Rapids Waterslide Park is 2 minutes’ walk from the hotel.
Traveller reviews
Cody
family_with_children
June 1, 2026
“Would stay again.”
The breakfast is a nice touch, for a family of three that's a $60 value right there. Beds could be slightly a little more comfortable, but that's subjective. Rooms are a little old but were clean. Staff were great.
Teresa
couple
January 19, 2026
“Great! We'll be back and will recommend it to othera”
Delicious!
Olha
family_with_children
January 19, 2026
Everything was great, very clean, comfortable beds, mattress, big TV.The kids were happy to swim in the pool and the hot jacuzzi is super.Incredible view from the window during sunset.Definitely recommend!
Pamela
family_with_children
January 19, 2026
“Agréable”
William
couple
January 19, 2026
breakfast was good
James
family_with_children
January 9, 2026
“Fine but disappointing at the end. I had to attend the front desk in the evening of departure and th”
Usual functions we have enjooyed at this hotel continue
Philip
extended_group
November 12, 2025
Well placed and nice
Gustavo
solo_traveller
November 12, 2025
Location, comfortable and priced alright
Guest
couple
October 24, 2025
“Great! We'll be back and will recommend it to othera”
Delicious!
Dana
couple
October 24, 2025
It is a great location walking distance to beach and restaurants. It's very clean and up to date staff are very friendly and on hand. Our bathroom light went out and staff gave us a flashlight for our stay.
Elaine
couple
October 23, 2025
“Loved the hotel and can't wait to go back!”
Super location, the lake was across the street, lot of amenities close by. Pool was nice. Breakfast great! Staff very friendly! Room was large and spacious. There was a fridge and microwave. There was no coffee maker in the room but One was brought up when I requested one.
Isha
family_with_children
October 8, 2025
“Overall ok”
Location
Delphine
family_with_children
October 6, 2025
Rooms were spacious and airie
Charlotte
family_with_children
September 30, 2025
“Would return here next time I stay in Sylan Lake!”
The hotel location was perfectly situated in town to be within a good walking distance for all the main restaurants and shops. Parking was easily available too. The staff were really helpful with any questions I had (particularly with coins needed for the laundry!) and recommendations in the area. I didn't end up using the gym or pool facilities but appreciated that they were available.
Hsiang Wen
couple
September 23, 2025
The location is very good, and it is easy to walk to the lake or restaurants.
Armando
family_with_children
September 15, 2025
“Overall, it's good”
The place.
Guest
family_with_children
September 2, 2025
Everything was great, very clean, comfortable beds, mattress, big TV.The kids were happy to swim in the pool and the hot jacuzzi is super.Incredible view from the window during sunset.Definitely recommend!
Connie
family_with_children
August 20, 2025
Very busy and had to wait for a table and a lot of tables had dirty dishes on them
Tricia
family_with_children
August 12, 2025
I loved how close it was to the beach, and the staff was just amazing
Guest
family_with_children
August 11, 2025
“Agréable”
Facilities
Activities
Fitness centre, Golf course (within 3 km), Fishing, Massage, Hot tub/Jacuzzi, Hiking, Bowling, Mini golf, Indoor pool, Indoor pool (all year)
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & Drink
Breakfast options
Food & drink safety
Physical distancing in dining areas
General
WiFi available in all areas, Non-smoking throughout, Air conditioning, Lift, Heating, Facilities for disabled guests, Non-smoking rooms, Pets allowed
Internet
Internet services, Free WiFi, WiFi
Outdoors
BBQ facilities, Outdoor furniture
Parking
Street parking, Parking, Free parking, Parking on site
Physical distancing
Physical distancing rules followed
Pool and wellness
Swimming Pool, Heated pool, Swimming pool
Safety features
Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available
Services
Vending machine (drinks), Vending machine (snacks), Shared lounge/TV area, Express check-in/check-out, Fax/photocopying, Luggage storage, Meeting/banquet facilities, 24-hour front desk, Business centre, Laundry, Dry cleaning
King Room - Lake View
Free WiFi and a 37" flat-screen TV are offered in this room. A microwave and a refrigerator are provided.
King Room with Jetted Tub - Non-Smoking
Boasting a spa bath, free WiFi and a 37" flat-screen TV are offered in this room. A microwave and a refrigerator are provided.
Queen Room with Two Queen Beds - Non-Smoking
Free WiFi and a 37" flat-screen TV are offered in this pet friendly room. A microwave and a refrigerator are provided.
Queen Room with Two Queen Beds and Lake View - Non-Smoking
Free WiFi and a 37" flat-screen TV are offered in this room. A microwave and a refrigerator are provided. Lake views can be enjoyed.
Queen Room with Two Queen Beds and Walk-In Shower - Mobility Accessible/Non-Smoking
Free WiFi and a 37" flat-screen TV are offered in this room. A microwave and a refrigerator are provided.
Hotel Policies
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